Located in Marrakech, Kenzi Menara Palace is a short drive from Jemaa el-Fnaa and provides disabled parking. It is also a short car trip from Bab Agnaou and Agdal Gardens.
This contemporary hotel provides free Wi-Fi, outdoor tennis courts and a free shuttle service. It offers a Turkish steam bath and 24-hour room service, as well as a badminton court. It also has superb options for meetings and events.
Kenzi Menara features 236 air conditioned rooms. All have a bathroom that provides bathrobes and slippers. There is also a mini bar, a flat-screen TV and a private balcony.
Marrakech-Menara Airport is under a 15-minute drive from Kenzi Menara Hotel. Koutoubia Mosque, Marrakech Museum and Ben Youssef Madrasa are an easy car trip away.
Health and safety
Services and conveniences
Pool and spa
Accessibility and suitability
Things to do
Parking and transportation
Media and entertainment
Cons:The English at this location was very limited with most of the staff outside of the front desk. However, the lady at the activities desk is a real delight and very helpful with directions, advice and negotiating on our behalf with the transportation.
Cons:Staff have no customer service skills. When we asked for things, they were never brought to us. Items are added to our bill that I never ordered and they made me argue for a half hour to prove it wasn't us. Service at meals is very slow and often non existent (we had to often get our own coffee despite asking multiple wait staff).
Cons:While the staff were all friendly, the level of customer service left a lot to be desired and did not match the appearance of the hotel. Thankfully, it was not that busy at the hotel as I do not believe the staff are well enough trained to handle a full house. The staff do not know how to anticipate guests' needs as you would expect at similar resorts, and simple requests like additional blankets for the room do not get fulfilled without multiple follow ups.
|Check in anytime after 2:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Kenzi Menara Palace & Resort is located at Av. Mohamed VI, Zone Agdal in Mechouar-Kasbah, 2.8 miles from the center of Marrakech. Agdal Gardens is the closest landmark to Kenzi Menara Palace & Resort.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Kenzi Menara Palace & Resort.
Yes, Kenzi Menara Palace & Resort offers free Wi-Fi.
Yes, Kenzi Menara Palace & Resort offers free parking.
No, Kenzi Menara Palace & Resort does not offer free airport shuttle service.
Kenzi Menara Palace & Resort is 2.9 miles from Marrakech Menara. Kenzi Menara Palace & Resort is 78.4 miles from Ouarzazate.
Yes, Kenzi Menara Palace & Resort has a pool onsite.