Pros: The staff was amazing. They were so friendly. I had a handicapped person with e and they were so accommodating.
Pros: Great staff and very clean property.
Cons: It was a very expencive price and the rooms were no better than a motel 6. NO FRIGE OR MICROWAVE. Could not even get my state employee discount or AAA OR AARP DISCOUNTS Will proble never stay in one again.
Pros: very clean
Pros: Hotel was clean and nice. The star rating seemed a little low in my opinion.
Cons: When people were in the room above me it was very noisey. You could hear people walking around very easily it was very distracting and annoying.
Pros: It was just very nice
Cons: It wasn't marked very well,small sign
The room did not have the normal amenities you would think it would have and the housekeeping staff was very disruptive early in the morning.
Pros: The breakfast area was really nice
Cons: The rooms were not nearly as nice as was advertised.
Pros: Everything was very nice, great rooms, great food, great common area ,clean pool and coffee available :). The staff are helpful and curteous.
Cons: It was somewhat hard to find the street that goes to the hotel, there is a very small sign(hard to see from the main road)
Pros: The staff was friendly, the room was nice and clean. My kids really enjoyed the pool area and there was plenty of parking. The gym area was okay but a little small, at least it had one. The gym is in walking distance to food and activities for the kids.
Cons: The water cooler in the gym area did not work and the filter light was on. I address this to the hotel staff at the front desk and was told it was in working condition, that it was not supposed to make the water cold, so why is it plugged in then.
Pros: Very clean and quiet. Staff very friendly.
Pros: very neat and clean
No, but your choices for #3 don't really describe us. 'Family' would be a better choice. We were a brother, sister, and mother -- no children or teens.
Pros: nice spacious room, nice swimming pool. Quiet evening. It was very nice of the staff member to give us an accessible room when they saw Mom (who is 88 and has Parkinsons).
Cons: I prefer rooms with a sink that is separate -- in the bedroom area -- from the toilet and shower.
Decent hotel for the price but don't expect to be 'wowed'
Pros: Breakfast was decent.
Cons: The room carpets were a little 'sticky' and there were cobwebs around the ceiling. Also the wallpaper in the bathroom was wavy from the moisture
Cons: We stayed while they were changing out all the mattresses, and they were EVERYWHERE. Combined with the cleaning carts that never seemed to be put away, one could hardly walk down the hallway. The mattresses were also piled in the swimming pool area, and as a result, I did not take my small children swimming. In the room, the TV remote didn't work.
Pros: The location was perfect. It was ok for the price.
Cons: You had to get your roomkey redone every 2 days. Outside doors were suppose to lock & they didn't. Lack of security. There was only 1 pair of laundry appliances & some workers staying there had them in use constantly. They had no reser showing for us.
Pros: Easy accessibility
Cons: Sink didn't drain.
Pros: Staff, other than manager, was friendly, knowledgeable, and helpful.
Cons: On arrival, no one was behind desk. A guest waiting to check in said he'd been waiting over 15 min and had dialed 0 repeatedly. About 15 min later, emp (whom I subsequently learned was the manager) entered thru front door, and was decidedly unhelpful.
Pros: Nice room, good breakfast, and most employees were helpful.
Cons: Arrived to find no desk clerk, and one very annoyed guest waiting to check in. After about ten minutes, I called Wyndham to see if they could find someone. Clerk arrived from outside. Room was clean, except for a stiff washcloth atop the shower curtain.
Pros: Newly remodeled
Pros: Close to where I was visiting in Marshalltown, IA
Cons: NO elevator, plus they have been remodeling, but they need to complete an entire room once it's been started. The wall behind the vanity mirror had previous glue spots still visible, the Kleenex holder in the wall is rusty, gross looking.
Pros: The location.
Cons: The tub did not drain and I finished my shower standing in about 3 inches of water. The sink did not drain well either.
Pros: Bed was very comfy
Cons: I was quoted one price for my room then charged more. I asked for my charge to be the first price quoted still waiting to be rembursed.Contential breakfast was ridiculous.
Pros: It was near family.
Cons: Its under new mgmt. which there is no gym.The old hotel owners had a deal with a gym in town.The indoor pool and Jacuzzi was freezing(room & water)with temps about 50-60 it may as well be outside with an overhead cover. If under new mgmt its not worth it!
Pros: The room was large and location was great.
Cons: Housekeeping was horrible. They would knock on the door an expect you to get them dirty towels and hang up the new ones. I had to change my own trash and walk it to their trash bins down the hall. Out of a week stay, my bedding was changed once.
Pros: Nice room, friendly staff and hot breakfast.
Pros: Staff are very friendly and helpful. This is my preferred hotel when I come to Marshalltown. Have stayed here 4 times in the past 6 months and have had no problems.