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Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
Rooms No Bar
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
convenience of location we found access to the garage rather confusing
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
The front staff and the bistro/grill staff
The hotel was quiet, beds were comfortable and breakfast was excellent. I noted that many hotels in Barcelona had reviews indicating that 3 person rooms were paid for, but that upon arrival they were charged extra for this. This did NOT happen at the Barcelona Airport Hotel, the price I agreed to pay was exactly what they charged me! Also, the staff spoke English and were very helpful in getting me transportation to the cruise ship the next morning. It cost 11 euros each, but they handled the luggage and got us to the ship at the earliest point that we could have boarded. Recommend that you sign up the night before to avoid any delays. The staff recommended this to us the day we arrived and this was most appreciated. We found out later that a taxi would have cost us more, so go with the hotel shuttle! The breakfast was a bit expensive, at 15 Euros, but about average from what I could tell on line.
Close to the airport with a free shuttle. Modern clean facility with upscale bar and restaurant.
The airport was very clean and visibly labeled. It was easy to find my way around. The staff are helpful. There was varieties of food and shipping options. i liked how modern it looked. I can't wait to visit this beautiful country again one day.
The airport shuttle. The room was lovely too. They also have a shuttle into Barcelona.
The rooms were tastefully done, very quiet and the beds were comfortable. The hotel entrance was attractive. Shuttle to airport at 4 a.m was on time. Registration staff was very competent and friendly. Everything seemed quietly luxurious and well-done After having spent three weeks eating at little bistros and restaurants in Madrid and Barcelona, we found the found the food a bit bland at the hotel's more casual cafe. As with most hotels, BAH could look at implementing small bumper cushions so that the room doors do not make such a resounding clunk when they close. The noise of other doors being closed was the only noise that was at all intrusive.
Bed was comfortable with great linens. The room was comfortable and quiet. Service was disinterested with the exception of one employee who was helpful. Food was expensive and poor to inedible. The location was extremely difficult for someone not familiar with the area.
Generalky good to stay tgere.breakfast was so nice.
Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back. Very little I did like about this hotel. Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Shuttle service from BCN to the hotel was perfect. Hotel was elegant and very quiet. Restaurant and bar also provided great food and good service. Hotel staff were both friendly and efficient. Would stay here again if needing a convenient hotel near the airport!
Good design good finishing close to the airport good breakfast bad shuttle service after 12 hours flight one should be able to book a shuttle, we took a taxi for the return to the airport the shuttle was full for space would have had to take a shuttle one hour earlier than required????? If you have a busy hotel either increase your shuttle frequency or don't offer the service
The hotel shuttle runs 24 hours a day which is sort convenient if you have an early flight to catch. Rooms are clean and AC was great. . The outdoor pool was very nice The AC in gym room wasn't strong enough and made itroom feels like a hot yoga room
Hotel is OK for an airport stopover, nothing else. In Spain you can find better hotels for a reasonable price but this one is close to the airport and there is nothing wrong with it - but nothing special either sauna is not a real thing - it is just a small warm cabin
Everything was very good and I liked it very much that the hotel organises a transfer to the airport from the hotel free of charge at the time guests want.
proximity to airport as I arrived very late
Good value for money, really close to the airport. Had to wait for shuttle for more than 40 min!
Nice staff, interesting room decoration, shuttle bus to the airport - a big plus
Wonderful hotel located 10 minutes by hotel shuttle from Barcelona Airport's main terminals.
the location was convenient for reaching the airport and the shuttle service to the airport was complementary. The 24 Euro dinner (three courses) was excellent value. Would have liked to have had face cloths in the bathroom instead of the packaged mini-loofa sponge.
The airport trasfer is good and punctual in time. Will consider to stay for second time.
Good room. clean, sound proof, free minibar, good parking lot The safe in the room could be slightly bigger to be able to hold a computer
The helpfulness of your staff and their politeness. I couldn,t get through on my mobile for a transfer as your phone was busy and I had to pay €20 for a taxi to the hotel. And no english channels on your tv in the room.
We had been in Europe for three weeks and this was our last Hotel we stayed in. They had the biggest bath room, shower and really nice bath towels. I would have given them an excellent rating on value but our bill/statement did not have our final amount! So i know this is strange not to know how much you paid. We had prepaid via internet and when the clerk checked us in the amount was lower than what the prepaid amount was, either amount was a value.
Nice hotel with friendly staff Temperature in rooms was hard to control
Great design, excellent views, very convenient for the Fira, close to the metro but far from the center. Far from the center but this is not a problem as there is a metro station nearby
The design of the hotel is excellent, the room is clean & comfortable. We had an enjoyable stay.
Very beautifull design out side and inside even the rooms are amazing,sound proof rooms,big one, has wifi for free, very comfort beds i will stay in it the next visit. Very close to Europa fira train station. It has free save box,plazma tv,mini bar,hair dryer. I really like this hotel. By the way carrefour is also next to this hotel you will find any thing you need there It is location is far from the center of barcelona but don,t worry it is next to Europa fira train station from it you can go to the center of barcelona
Fantastic view (we were at 20th floor).
Very nice hotel, quiet, clean and good facilities. We booked a double room and "double bed" was 2 beds pushed together which were on wheels so kept coming apart.
The staff were excellent and very helpful. Perfect place to relax and the spa facilities were great. Fantastic wines and amazing location.
Great hotel with gorgeous view to the Montserrat mountain, cosy rooms with high standard facilities, spa, vineyard and many more. Totally recommendable for a romantic and relaxing stay.
Superlative service which was committed to ensuring we enjoyed ourselves, outstanding food, and great value. Would definitely return. Nothing
The rooms were clean and had plenty of room. Much larger than I expected. Staff was courteous and easy to communicate with in English. Breakfast was good and reasonably priced (6 Euros). Location wasn't the best, but we knew that when we booked the hotel. There was an unpleasant smell in our room, but our friends in the room next to us didn't have that issue.
I'd like everything. Very pleasant and comfortable place.
New modern and very clean, staff friendly and with the exception of one front desk person were very helpful and courteous
Confort, food, design, all infrastructure in general, location... Everything was ok!
Spa is really good, food as well, well recommended for a weekend trip.
Comfort, service, restaurant food for breakfast and dinner. No drawers to accomodate small items eg.UNDERWARE,SOCKS Etc.,we had to leave these in our suitcases. no trouser press,no full length mirror
The spa facilities are excellent and well looked after. The life guard cover exemplary. Well laid out gardens and plenty of sun beds. Just across the road is the beach with good sand. The hotel played the same set of music again and again at a volume that made it unescapable. It is too near to huge packed holiday camp type hotels but that is the area. These detract from it's aura of elegance.
Large room. I was overcharged by 175 euros for the room. The hotel did not acknowledge the rate given by booking.com. I will not be using booking.com again in the future.
spa & cava at breakfast room was very small for a 5 star hotel
Propre dans l'ensemble et proche d'un grand centre commercial. Bon point pour la navette gratuite qui amène de l'aéroport à l'hôtel. Une vue pas très agréable. Dand une zone commerciale, donc pas très animé le soir. Le mieux c'est d'avoir un véhicule.
This hotel, as already described in many reviews, is an excellent place for a one-night stay, mainly for a transition. We arrived in Barcelona late at night, stay here, and then continued our journey the next morning. It's a relatively quick trip to the airport, and the facilities are relatively new and clean. We would not recommend this location for multiple nights. Located in an industrial/commercial park, transportation to and from can be like navigating a labyrinth--without a proper map, GPS, and car (or rental car), the area is relatively pedestrian unfriendly.
Airport Access. Located very closely to airport. Free Shuttle to airport. Low cost shuttle service to downtown Barcelona. N/A
breakfast was delicious It was difficult to find the airport shuttle. I wound up taking a taxi. I was ignored when I requested to sign up for the shuttle back to the airport the next morning. I again had to take a taxi. I spent almost as much on transportation to and from the hotel as for the room. My room smelled of cigarettes, one of which I found extinguished in the toilet.
Since I worked at the airport, I appreciated the 24h shuttle between the hotel and airport. Once I had to wait outside the airport for 1hour untill the shuttle appeared for pick-up.
I allways use the Frontair when going to , or coming from Barcelona airport, the shuttle bus is frequent and quick, the staff speak English, the buffet breakfast is excellent, and it is possible to get a sandwich or tapas in the bar at night. No real complaints, but the pick-up pointr at terminal two is not made clear, and I am familiar with that terminal.
The free breakfast was really good. The hotel was very close to the airport and the free shuttle was very convenient. The price was good. Normally with 3 adults you get two double beds. In this room, there were two twin beds and a rollaway which took so much room that there was nowhere to walk in the room once we got to the beds. The rollaway just had a fitted sheet and a cover sheet. There was no blanket or spread. There was a towel on the bed which we tried to use as a blanket. The towels in the bathroom were oddly on the floor of the shower. There is a glass door on the bathroom, which makes things awkward when more than one person is in the room.
frontdesk waited 2h for the shuttle from the airport! we chose this hotel because it was near the airport! the hotel is on the parking lot of a mall, near highway, noisy; room was dirty, very few international tv channels, wifi did not work, worst hotel ever
Great for stopover flying form Barcelona Airport, free transfers to and from the airport.
Bartender who ignored me
Having only stayed one night at the hotel it is difficult to describe it's best bits. It was however clean and certainly contemporary. The airport shuttle was very useful as was the proximity to the airport. Although the staff were on the whole generally friendly, the hotel lacked anything resembling charm and warmth. The cost of breakfast was somewhat expensive at €12 and although a buffet, provided nothing exceptional.
Public areas clean. Room too Spartan. Only one chair. Wife would have preferred a bath tub.
facility, cleaness nothing
The room was fantastic and breakfast was included in the price
Location was excellent. Good access to the beach, castle and restaurants. Staff was friendly. The DVD check out program was a nice feature. The bed was just a little firm.
The location was very central and the staff were very helpful. The roof terrace provided a wonderful view. The room was a smokking room as smelled quite strongly of it. There was no gym/the sauna wasnt on and the hottub was empty despite assurance it would all be working.
This was our first time in Tarragona, and we weanted to have a comfortable hotel near or in the city centre, not far from the old town. This hotel was an excellent choice: comfortable, efficient, fairly new, walking distance to everything important for us. The reception staff did not know the Michelin-rated restaurants in the city.
basic city centre hotel difficult to find initially as it was situated on a very large roundabout and the hotel's signs were not easy to see while driving. Evening meals were not served until 8.30.
Very nice hotel, very clean, hotel staff extremely helpful, It was very short stay, and we liked everything
everything was nice, quiet and clean. 15mins' walk to railway station.
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
The room we had was very comfortable. The service at dinner and the choice of dishes on the menu was quite poor
Near to the airport, which was the reason for us to choose the hotel. Nearby restaurants, shopping mall and playground for young and older kids. For daily trips to Barcelona center other hotels would be better suited. Some furniture in the room like the desk was slightly damaged from suitcases that had banged against the edges. Additionally, the drainage in the sink was not working very well.
Good size, comfortable, quiet rooms with the hotel being an easy walk to the train station. Nice to be awy from the otyer tourists and amongst the locals Breakfast overpriced and did not honour Accor Advantage card
The area was away from most attractions and a bit far out of the way of the tourist area. Taxi ride needed to get out of area and some of train system shuts down later in the evening.
The facilities its location and the staff all excellent as well as the cleanliness. I was not told that breakfast was earlier than 11am on a Monday so I missed it and I had paid for it....this information was not related to me when i checked in.
The staff were excellent! The staff at the front desk were helpful, flexible, and willing to help in any way. Very impressed. The rooms were surprisingly large and nicely designed. The bathroom was very nice. Small play area for kids. Stroller available for our daughter. Close to airport and only 20 min by train to city centre. The bed was uncomfortable. Industrial surroundings/atmosphere. While the staff were helpful, they did appear understaffed and hurried. This is a hiring issue and in no way a reflection on the quality of service from current personnel.
dine and sleep
Overall, the hotel was very modern, clean and comfy. The rooms and bathrooms were very secure and private, The staff did not appear to have any idea about directions and were not helpful at all. It was disappointing because we received 3 different directions to Barcelona and none of them were correct. We wasted a lot of time following poor directions. Breakfast could have been included or at least a bit cheaper - it cost 15euro a person!!
The hotel was clean and comfortable. Staff were helpfull in advising about how best to get around and where to get information. Would have liked if you provided a biscuit with the tea and coffee in the room.
Nice hotel, in the outskirts of barcelona but with a taxi lane just outside and 2 city railroad in walking distance. The room was to hot and the air conditioning wasn't cooling.
Location The air conditioner in our room dripped water all over the floor. When they finally got us a new room, the A/C in that room barely worked, and turned on and off every minute throughout the night. The rooms are Spartan and need maintenance.
free shuttle to airport, quiet and relaxing atmosphere. limited choice of items in restaurants; nothing much going on in the hotel
Breakfast was good. The hotel was modern and clean. Close to the airport. There is nothing for tourists around the hotel.
Ideal hotel if you need to be close to the airport. It's clean and beautiful with a nice staff, great restaurant and nice little gym. The shuttle is the cherry on the top. I would love to have conditioner included with the shower soap!
This is the second time I stayed and it didn't have wifi inside the room.
Convenient hotel of a good standard close to the airport. Reliable shuttle
close to the airport Far from the center
Friendly helpful staff, close to airport. Early morning shuttle worked well Noisy facility. Sound insulation is poor. Could easily hear people in adjacent rooms. Courtyard lobby with high ceiling is impressive, but unfortunately very loud when a bus full of people came in after we were in bed. There is a second door in the bedroom which you should use to avoid noise from lobby.
Staff was very kind and helpful. The room was beautiful and spacious. Teh bar was very nice and the food was delicious I likewd everything
Had an early flight so it was very convenient to get to airport. The staff at the front desk was very friendly and the airport shuttle was efficient. No channels that weren't in Spanish (except news), bar closed early, bathroom was in need of renovation and better cleaning soaps (they just have bottles mounted to the wall-- like in a gym). Would never stay here if I didn't need to get to the airport really early.
the decore was nice and modern. The wifi didn't work at all. There was a sign that the mini-bar was in the closet, but it did not exist.
its very very beauifull hotel, very stylish design and confortable, i love to stay there again. good location not far to Barcelona down town with the good service of Metro system! very happy staying/ all good.
Nice modern hotel, very clean. Staff were very accommodating. Free internet access. Close enough to Metro [Santa Eulalia]
The room was immaculate, and very well designed. The price that we got for the room was also an absolute bargain. The fitness centre was also really good as were the staff who helped me us out when using the internet and ordering food from the spanish take away joint who couldn't speak english.
clean and comfortable Area quite dark and dinghey. overlooking flats and washing lines
W-lan (Wi-Fi) free. Room design. There is no parking at the hotel. It is on a street parallel to the hotel. bathroom is for persons with disabilities. accommodation is not earlier than the time indicated. tv programmes are only in Spanish. late check-in (16).
The hotel is very modern. It was very clean with good facilities and excellant breakfast. A little far from the centre but easily accessible by the metro.
Clean room, good location near metro station. Breakfast were very good. Nothing
good architecture very poor breakfast for a 4 stars hotel, cleaning not good at all
Easy access to the FIRA gran via 2 conference center (10 min walking), It is located at a non-touristic area. It is rather far from the city center -although public transport is available-..It was too expensive probably due to the conference that was taking place.
6Km from port aventura excellent value for overnight stay No beach!
Excellent rooms. Excellent food (both the 3 course dinner menu and the buffet breakfast were top class for the money). Good swimming pool and courtyard. Nice bar. Location was poor. Out of town and difficult to find.
The hotel is new, clean and have big rooms. The food is good. It was hard to find the horel with the address from the web site. Every thing was great
Pleasant staff at reception, friendly room service, breakfast was nice, facilities were good Maybe the location isn't the best, not such a big deal though because everything else was great. Also we were questioned by one staff member about weather we were allowed to have the breakfast (didn't seem like she questioned anyone else...) possibly because of our age/appearance (I have a mohawk...) It wasn't a major incident though as I just showed her the card and it was fine.
the sink´s drain didn´t work well
Large comfortable rooms with aircon and very good prices. Restaurant not open for visitors but open for a large group of people who had pre-booked part of it. Food only available in your room and a limited menu.It was OK but we would have preferred to have eaten in the restaurant. Also no other restaurants within a sensible distance other than chinese.
clean, large and very comfortable no wifi in room,only in front of reception
Most staff was very friendly and nice. The swimming pool was very handy.Our room was very clean and well equipped. There is a car park available ouside the hotel so there's no need to pay and book the hotel car park. Everything was fine. Maybe the distance to centre of Tarragona - it was 10 minutes by bus or car, and not the best surrounding to walk there.
Very helpful staff. Buffet breakfast was great value. Signage wasn´t great.
big room & bed.quite & clean
Second time we've been as we love it- smart,convenient,stylish,comfortable and very good value!
room was comfortable and v clean, free soft drinks minibar was useful for my 13 yr old son. no
The hotel was ultra modern, luxurious and clean. The minibar was free! (soft drinks)It was in the centre of town within easy walking distance of the old quarter. Garage facilities.
The rooms we're spacious and well kept. It was 1.5km from the cathedral. Itbwas close to the main shopping drag but pretty far from everything else.
The price and the quality provided for it - £70 (paid in advance) including excellent buffet breakfast. Good 40 minutes walk to the Miracle beach - however I believe there were buses to take you there.
This was a modern hotel, excellent restaurant, excellent staff who went out of their way to be helpful. Would recommend them highly.
The hotel is nicely decorated and the rooms are very confortable, specially the bed. The staff is helpfull and they speak fluent English. The room was pretty small.
Excellent breakfast & free minibar. Very helpful & polite staff Underground carpark very difficult to get in and out of!
Nice room. Easy to find. Close to airport, although we were charged €30 for the Taxi, which seems crazy for a 10 minute trip. Poor selection of TV channels
The free minibar and fitness room w/sauna were great! Hotel is 20 min walking distance to downtown
AC was not working well....
Friendly staff Breakfast could be slightly more diverse, but was good nevertheless
Fast reliable wi-fi for a sensible price (12Euro for 24 hours). Helpful and professional staff. Shower and taps both sprayed out sideways.
Friendly staff, size of room, free soft drinks in room Location was not ideal for me, but that was more to do with me not doing my geographical homework!
The breakfeast !!! would be nice to have hot breakfeast too. Like baken and eggs.
Wireless internet was available in the room for 12 Euros for 24 hours. The staff was extremely friendly and helpful. 18 Euros by taxi to airport. Quiet area. AC not working real well, but, by opening the window, we had a good breeze.
Very good hotel. One can hear the noise of the close WCs
I liked its location, its cleaness, its breakfasr and most of all its value for money
We liked the breakfest
decoration receiptionists are not very friendly
The hotel was clean, comfortable and efficient. The lifts came quickly and it was near a metro.
Perfect in all. Design, facilities, Bfast, location,, no complain, and I normaly complain
The proximity to the airport - the quietness of the neighbourhood and the beach The location offers no real shops around - it was very residential
very modern, quiet hotel, in a great beach front location. Just what we wanted. will defo go back!
the location is great, a few steps can lead you directly to the beach and the decoration of the room is modern. great outdoor swimming pool and by taking the bus L95 is easy to get to barcelona downtown. there's something wrong with our air con and the card to the room sometimes doesn't work so i have to go to the reception desk. the staff of the reception does not seem so friendly and the breakfast is poor.
Access to beach Exhorbitant charges for broadband access.
View, gardens, walk along beach, good taste design hotel
The weather was excellent, comfortable hotel, near the beach, friendly helpful staff. Relaxing area Expensive food, not flexible on choice, difficulty understanding what was available. Used other resource for eating out
Nice location on the beach The web site states that the hotel is located only 5 km from the airport but beware... it cost us 27 euros to get there from the airport by taxi.
Very expensive food. And the quality is not excellent. Breakfast doesn't have hot dishes.