SureStay by Best Western Massena
Photos of SureStay by Best Western Massena
Overview
Just a 15-minute car ride from Massena International Airport, Econo Lodge Massena Hwy 37 provides convenient and award-winning accommodation. Those staying at the property can also take advantage of complimentary Wi-Fi throughout their stay.
A 24-hour reception and an express check-in and check-out feature are just some of the convenient services at the motel. A gym can be readily accessed by guests wishing to keep active while away.
The comfortable rooms at Econo Lodge Massena Hwy 37 include a mini bar and a refrigerator. They are also fitted with a microwave and a hair dryer.
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Amenities at SureStay by Best Western Massena
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- Parking
- Pets allowed on request. Charges may apply.
- Hairdryer
- Express check-out
- 24hr front desk
- Increased accessibility
Kitchen
- Coffee machine
- Microwave
- Refrigerator
- Kitchen
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Dining
- Minibar
Health and safety
- Daily housekeeping
Reviews of SureStay by Best Western Massena
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The comfortable rooms at Econo Lodge Massena Hwy 37 include a mini bar, a refrigerator, a microwave, and a hair dryer.
Is breakfast included in the stay?
Breakfast is not included in the stay, but there are alternative options available nearby.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and pets are allowed on request with applicable charges.
What are the common concerns about the hotel's breakfast?
Several guests have mentioned that breakfast was not offered, despite some expectations or statements about it being included.
What are the positive aspects of the hotel's cleanliness?
Guests have consistently praised the hotel for being very clean and well stocked, providing a comfortable and clean environment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check for Alternative Breakfast Options
Some guests mentioned that breakfast was not provided, but an alternative was offered. It's advisable to inquire about this option if breakfast is an important factor for your stay.
Consider Noise Levels
Several guests noted that the hotel is close to the highway, resulting in traffic noise. If you are sensitive to noise, consider requesting a room away from the highway.
Inquire About Pet Fees
If traveling with pets, it's recommended to clarify the pet fees in advance, as some guests experienced discrepancies in the charges compared to the website information.
Verify Room Amenities
Some guests found discrepancies in the amenities offered, such as the availability of breakfast and the condition of the room. It's advisable to verify the amenities with the hotel before booking.
Opt for First-Floor Rooms
Guests appreciated the convenience of first-floor rooms, so if accessibility is a concern, consider requesting a room on the first floor.
Be Mindful of Odors
A few guests mentioned a bleach smell in the lobby and noxious chemicals being sprayed in the hallways. If you are sensitive to odors, it's best to be aware of this potential issue.
Confirm Internet Strength
While some guests praised the internet strength, others found it to be inconsistent. It's recommended to confirm the internet quality if reliable connectivity is essential for your stay.
Consider Room Upgrade Inquiries
Some guests reported encountering rude or defensive responses when inquiring about room upgrades. It's advisable to approach such inquiries with caution.
Note the Lack of Elevator
The hotel does not have an elevator, as mentioned by guests. If accessibility is a concern, it's important to consider this factor when booking.
Clarify Continental Breakfast Inclusions
Several guests were disappointed by the absence of the continental breakfast despite it being advertised. It's advisable to clarify the breakfast inclusions with the hotel to avoid any misunderstandings.
Location
What's nearby
- St Lawrence Centre5.4 mi
- Mille Roches Island Beach6.9 mi
- Long Sault Marina7.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay by Best Western Massena
Low season | May |
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High season | July |
Average price (weeknight) | $111 |
Average price (weekend night) | $104 |
When to book a room at SureStay by Best Western Massena
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Nearby hotels and places to stay
Good to know
Value for money | 8.0 |
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Distance to city center | 2.6 mi |
Nearest Airport | Massena Richards Field |
Distance to airport | 4.7 mi |