The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or inner courtyard comes highly recommended.
While the hotel offers free parking, some guests found the location difficult to find. It's advisable to use GPS or seek detailed directions from the hotel before arrival.
Some guests were disappointed to find that certain amenities, such as the bar and swimming pool, were not available despite being listed. It's recommended to confirm the availability of specific amenities before booking.
The hotel offers increased accessibility and is equipped with an elevator, making it suitable for guests with mobility concerns. Requesting a room accessible by elevator is advisable for convenience.
A few guests encountered issues during check-in, particularly related to room bookings. It's advisable to double-check and confirm room bookings upon arrival to avoid any inconvenience.
While breakfast is included and received positive feedback, some guests expressed disappointment with the dinner. Exploring nearby dining options or inquiring about the hotel's dinner offerings in advance is recommended.
Guests who do not speak Italian may encounter communication challenges, as mentioned in a review. It's advisable to prepare for potential language barriers and consider using translation apps or seeking assistance from multilingual staff.
Some guests mentioned a delay in receiving water late at night. It's recommended to confirm the availability of services, such as room service, during late hours to avoid any inconvenience.
The hotel is a short drive from Matera, offering convenient access to various attractions. Guests are encouraged to explore nearby sites, such as the Sassi di Matera and the Cattedrale di Matera, for a memorable experience.
The hotel offers contactless check-in/check-out and follows physical distancing rules. Opting for a contactless check-in may provide added convenience and safety during the arrival process.