San Giovanni Vecchio - Residenza

The breakfast includes freshly baked pastries, cakes, and coffee, all in a small buffet. However, some guests have mentioned that the quality of coffee could be improved.

Parking is available at the large parking garage at Via Saragat, and the hotel provides a shuttle to take guests to the hotel and back, making it very convenient for those arriving by car.

The hotel is located right in the middle of the Sassi, offering a unique and historic setting. Guests can enjoy the shared rooftop with an amazing view, especially beautiful at night.

The hotel rooms are described as clean and well-maintained by many guests. However, some have mentioned issues with cleanliness, such as dust falling from the ceiling and mold on the walls, indicating a need for improvement in this area.

The hotel staff is described as very friendly and helpful, with the manager being particularly praised for her assistance and kindness. Some guests have also mentioned that the staff went above and beyond to accommodate their needs, such as providing helpful advice and arranging restaurant reservations.

Some guests reported that the lower level of the room was cold, while the loft was very hot. Consider checking with the hotel about the ventilation options in the room before booking.

Since the hotel is located in a non-driving zone, it's recommended to park at the large parking garage at Via Saragat and take the bus or walk to the center, as suggested by a previous guest.

Some guests found the advertised breakfast to be limited, consisting of just a few cartons of juice and some biscuit-type items. It's advisable to clarify the breakfast offerings with the hotel to manage expectations accordingly.

A guest mentioned that the TV and WiFi did not work as advertised. Before your stay, it might be helpful to confirm the functionality of amenities with the hotel.

The hotel offers rooms in old wells/cisterns, providing a unique experience. If you're interested in a one-of-a-kind stay, this could be a highlight of your visit.

The hotel is located in the heart of Sassi, the old city, and is ideal for visiting the area. However, it's important to note that car parking is not allowed in the old city, so planning for parking at the DAMASCUS parking lot and using their shuttle service is recommended.

Several guests praised the helpfulness and friendliness of the staff, with one guest mentioning that the manager, Teresa, was very helpful and kind throughout their stay. Engaging with the staff for recommendations and assistance could enhance your experience.

Guests highlighted the amazing view from the shared rooftop, especially at night. Taking advantage of this space could provide a memorable experience during your stay.

The hotel offers a cave-like charm and character, which some guests found appealing. If you appreciate unique accommodations, this aspect could be a standout feature for you.

Some guests found the rooms to be small, and one guest mentioned that the sofa bed was uncomfortable for three people. If you're traveling with a group, it's advisable to consider the room layout and bedding arrangements.