Pros (+) Housekeeping don't make a good job. Shower spread water in the floor outside
3 stars
Emporio Mazatlan
Avenida Camaron Sabalo, Zona Dorada, 51, 82110 Mazatlán, Sinaloa, Mexico
Mazatlán, Mexico
See location+52 669 983 4822Photos of Emporio Mazatlan
Overview
On beach with 2 outdoor pools, near Mazatlán Aquarium At Emporio Mazatlan, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball. Emporio Mazatlan offers 133 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Emporio Mazatlan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Emporio Mazatlan
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Fishing
- Golf
- Snorkeling
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
- Valet parking
- Private parking
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Outdoor
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Wardrobe or closet
General
- Sea view
- Slippers
- Telephone
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
Reviews of Emporio Mazatlan
8.6
Very good
1628 verified ratings
Wonderful
659
Very good
273
Good
242
Okay
101
Fair
117
Mediocre
86
Poor
150
Summary of reviews
Guests say
Guests appreciate the hotel's great location near the beach and various attractions, but many reviews highlight significant issues with cleanliness and service. Complaints about dirty rooms, lack of proper maintenance, and unhelpful staff were common, making the overall experience less enjoyable for some visitors.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
1306 reviews
8.4 out of 10
2 reviews
4 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal to visit during the high season in April for a vibrant atmosphere and pleasant weather. However, if you prefer a quieter experience, consider visiting during the low season in October.
How is the quality of the beds at Emporio Mazatlan?
Guests have mentioned that the beds are comfortable, providing a good night's sleep. However, some reviews indicated that the beds were old and in need of updating.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking for added convenience.
What can guests expect from the food quality at the hotel?
The hotel offers a great breakfast buffet and quality food at the restaurant, according to guest reviews. However, some guests have mentioned that the drinks and certain menu items were not up to their expectations.
How is the cleanliness and customer service at Emporio Mazatlan?
Guests have praised the hotel for being very clean and for having friendly staff. However, some reviews mentioned concerns about the cleanliness of the rooms and the need for renovations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Consider Low Season Visits
Guests noted that visiting during the low season in October could result in more affordable rates and fewer crowds.
Explore Nearby Attractions
The hotel's prime location in the Zona Dorada provides easy access to various nearby attractions, including El Cid Country Club Golf Course, Plaza de Toros, and Acuario Mazatlan.
Check for Renovated Rooms
Some guests reported that the hotel has undergone renovations, so it may be beneficial to request a newly renovated room for a more updated experience.
Be Mindful of Noise
A few guests mentioned noise disturbances, so it might be wise to inquire about quieter room options or bring earplugs if sensitive to noise.
Verify Internet Access
Some guests experienced issues with the internet, so it's advisable to confirm the status of the Wi-Fi if reliable internet access is essential during your stay.
Consider Room Selection Carefully
Several guests reported issues with room cleanliness and maintenance, so it's recommended to thoroughly inspect the room before settling in and consider requesting a room change if necessary.
Plan Dining Options
While some guests praised the restaurant's breakfast buffet, others expressed dissatisfaction with the quality and pricing of food and drinks. It may be beneficial to explore dining options outside the hotel as well.
Inquire About Special Services
The hotel offers services such as wedding services, babysitting, and a business center, so guests with specific needs should inquire about these services in advance.
Be Aware of High Season Crowds
As April is considered the high season, guests should be prepared for potentially higher rates and larger crowds during this time.
Location
Avenida Camaron Sabalo, Zona Dorada, 51, 82110 Mazatlán, Sinaloa
What's nearby
- Sea Shell City Museum0.4 mi
- Playa Las Gaviotas0.6 mi
- El Cid Country Club Golf Course0.8 mi
- Isla Los Venados1.4 mi
- Acuario Mazatlan1.4 mi
- Playa Norte2.6 mi
- Continuity of Life2.8 mi
- Punta de Clavadistas2.9 mi
- Copala3.2 mi
- Playa Olas Altas3.2 mi
- Teatro Angela Peralta3.3 mi
- Marina Mazatlán Golf Course3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Emporio Mazatlan
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $82 |
Average price (weekend night) | $147 |
When to book a room at Emporio Mazatlan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Emporio Mazatlan
FAQs when booking at Emporio Mazatlan
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MazatlánMost recommended
See most recommended stays in MazatlánGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 12.7 mi |
Everything you need to know for your stay in Mazatlán
Complete your trip
Popular destinations