Star Palace Beach Hotel

The hotel offers beachfront location, modern rooms, and excellent views of the sea, pool, and inner courtyard.

Yes, the hotel offers free parking as part of its amenities.

Guests have praised the hotel's restaurant and bar, and food can also be delivered to guest accommodations for convenience.

The hotel ensures daily housekeeping, professional cleaning, and follows all safety protocols. However, some guests have mentioned concerns about cleanliness and customer service.

The high season is in April, offering an ideal time to enjoy the beachfront location and the hotel's amenities.

Several guests praised the beach views from their rooms, so consider requesting a room with a beach view for a more enjoyable stay.

Some guests mentioned issues with missing amenities such as TV remotes, towels, and blankets, so it's advisable to check the room for all necessary amenities upon check-in and request any missing items promptly.

Guests reported noise disturbances from a nearby bar, so if you are sensitive to noise, consider bringing earplugs or requesting a room on a higher floor to minimize the impact of outside noise.

Some guests expressed dissatisfaction with room allocation for multiple bookings, so it's recommended to confirm room allocation in advance if booking multiple rooms to ensure they are located close to each other.

If you prefer quieter periods, consider visiting in June during the low season to avoid crowds and potentially benefit from lower rates.

The hotel is conveniently located near various attractions such as El Cid Country Club Golf Course and Acuario Mazatlan, making it ideal for guests interested in exploring the local area.

Some guests found the requirement to wear bracelets annoying, so it's advisable to inquire about the purpose of the bracelets at check-in to understand their necessity and address any concerns.

Several guests mentioned cleanliness issues and maintenance concerns, so it's recommended to inspect the room upon arrival and report any issues to the staff for prompt resolution.

While the hotel offers a restaurant and bar, guests also mentioned the option for food delivery to the accommodation, so consider exploring nearby dining options for variety.

The hotel offers flexible check-in and check-out times, allowing guests to arrive after 3:00 PM and depart before 11:30 AM, providing convenience for travelers with varying schedules.