Cons (-) The staff was not helpful. They didn't have hot water for bath.
3 stars
Holland America Denali Lodge
Milepost 238.5 George Parks Highway, Denali Park, AK 99755, United States
Denali Park, AK
See location+1 800 544 0970Photos of Holland America Denali Lodge
Overview
The McKinley Chalet Resort is located in Denali National Park, offering mountain lodge accommodations with two on-site restaurants. Guests can also visit downtown Denali, where they can find local shopping and dining options available to suit their needs. The Black Diamond Golf Course, Stampede Trailhead, and Wilderness Access Center are also nearby this resort, which offers free guest parking. Skiing is also available nearby.
There are 483 rooms and suites at this hotel, which offers daily breakfast for a nominal fee. There is also a business center, a gift shop, and a snack bar and deli. The lobby lounge area includes a fireplace and there is also an ATM available. The hotel offers an area shuttle for guests, along with concierge services and sightseeing assistance. The front desk is open 24 hours.
Free WiFi is available in the lobby and public areas for guests to enjoy. The hotel has luggage storage and porter and bellhop service is available. There is an outdoor picnic area for guest enjoyment, as well. Daily housekeeping is provided and all guest rooms include private access via exterior corridors.
Coffee and tea service is provided in all guest rooms, which also include a separate sitting area. Rooms offer comfortable beds and bedding, flat-screen TVs with cable, a desk and phone with free local calls, an in-room safe, and a private bathroom with a shower and hairdryer. Ironing amenities are available upon request if guests require them.
Amenities at Holland America Denali Lodge
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Heating
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
General
- Telephone
- Carpeted
- Seating area
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Things to do
- Gift shop
- Hiking
- Eco tourism
Parking and transportation
- Shuttle service (free)
- Free parking
Bedroom
- Wardrobe or closet
- Alarm clock
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Holland America Denali Lodge
6.9
Okay
742 verified ratings
Wonderful
270
Very good
114
Good
129
Okay
78
Fair
73
Mediocre
27
Poor
51
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed dissatisfaction with the service, cleanliness, and value for price. Issues such as power outages, plumbing problems, and unhelpful staff were frequently mentioned. Some guests also noted noise disturbances from neighboring rooms, which affected their overall experience.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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6.9 out of 10
10 reviews
All reviews
Pros (+) Location was great and scenery spectacular. Food was average. Staff was excellent and responsive to requests.
Cons (-) Rooms are small, noise from adjoining rooms can be an issue. We first arrived on Saturday evening and got into our room in I105 and almost asleep after a long day when the family with very small rambunctious children in I205 started running and jumping and screaming. The room amplified the sound and it caused a real issue. After calling the front desk to see if they could reach out to the family, ...
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Pros (+) perfect view from terrace
Cons (-) For a hotel, the staff is not refined
Pros (+) The room was large and comfortable and the staff was AMAZING!
Cons (-) Parking was a bit far from our room.
Pros (+) Comfortable and very clean Great location, very close to the park entrance Shuttles and tours pick up right from here Variety of great places to eat on campus, with others next door and across the street Beautiful setting
Cons (-) No wifi in the rooms
Pros (+) The rooms are more spacious than princess lodge, you get more for your money for sure. Just prepare for early check out.
Cons (-) Why is the check out time 10am? Most places is 11 or noon. If you have kids you can be getting up early to get ready and rush to check out considering the places to rent a room are a ways away from the main lodge.. Should change the time.
Pros (+) Very utilitarian. Thought we were getting queen size beds and had to deal with doubles. Very disappointing for the money paid.
Pros (+) The "square" was relaxing with great music, ambience and really good food. The solo singer/guitarist, Tim, is a super entertainer with a great voice.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the McKinley Chalet Resort?
The McKinley Chalet Resort offers two on-site restaurants, a bar/lounge, and a coffee shop for guests to enjoy.
Are there any amenities available for guests at the McKinley Chalet Resort?
Yes, the resort provides a gift shop, a snack bar and deli, a business center, and a lobby lounge area with a fireplace. Additionally, there is an outdoor picnic area for guest enjoyment.
What can guests expect from the beds and bedding at the McKinley Chalet Resort?
Guest rooms at the resort offer comfortable beds and bedding, ensuring a restful stay for visitors.
Is there free parking available at the McKinley Chalet Resort?
Yes, the resort offers free guest parking, providing convenient and cost-effective parking options for visitors.
When is the best time to visit the McKinley Chalet Resort?
The high season at the resort is in July, offering guests the opportunity to experience the best of what the property and the surrounding area have to offer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain or river comes highly recommended.
Consider Visiting in July
Guests suggested that July is the high season, offering the best weather and ideal conditions for exploring Denali National Park.
Utilize the Free Shuttle
Take advantage of the free shuttle service to Denali Park, as mentioned by several guests. It provides convenient transportation to the park entrance and back to the hotel.
Check Room Amenities
Some guests noted that rooms do not come with WiFi, fridge, or microwave, so it's advisable to plan accordingly and make necessary arrangements.
Explore Nearby Attractions
Guests recommended visiting the Music of Denali Dinner Theater and the Denali Visitor Center, both located within a short distance from the hotel.
Choose Dining Options Wisely
While some guests praised the food at Karstens, others found it disappointing. It's advisable to explore dining options in downtown Denali for a variety of choices.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and outdated facilities. Consider requesting a room in a newer section of the hotel to avoid such concerns.
Plan for Room Temperature
As there is no air conditioning in the rooms, guests suggested being prepared for varying room temperatures, especially during warmer months.
Take Advantage of On-Site Facilities
The hotel offers laundry facilities, a business center, and a gift shop. Guests recommended utilizing these amenities for added convenience during their stay.
Consider Off-Peak Season
September is noted as the low season, which may offer quieter surroundings and potentially lower rates.
Location
Milepost 238.5 George Parks Highway, Denali Park, AK 99755
What's nearby
- Music of Denali Dinner Theater0.4 mi
- Denali Visitor Center1.4 mi
- Riley Creek Ranger Cabin No. 2011.7 mi
- Igloo Creek Cabin No. 2523 mi
- Upper Toklat River Cabin No. 2438.6 mi
- Toklat Ranger Station Pearson Cabin No. 438.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holland America Denali Lodge
Low season | May |
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High season | June |
Average price (weeknight) | $405 |
Average price (weekend night) | $418 |
When to book a room at Holland America Denali Lodge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Denali ParkGood to know
Value for money | 6.4 |
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Distance to city center | 7.3 mi |
Everything you need to know for your stay in Denali Park
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