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Excellent location next to the lake, garden terrace with morning and evening sun. The breakfast buffet was delicious and provided lots of choice. The employees and manager were very kind and service-minded. The bed was confortable.
We like it all No
breakfast with the view of the lake run down need of renovation & a bit far from centre
clean comfortable room...good service....little way out of zurich (15 mins train ride...but good connections and very helpful staff..excellent views of the lake....
bedroom was good, bathroom excellent No parking
Very nice view. Very friendly staff. Good food. All in all a very nice place. I´ll be back, that´s for sure. Nothing
High standards in all respects. Outstanding gourmet choice. Profeesional performance by staff. Friendly and reasonable pricing. Small TV screens!
The breakfast selection was quite extensive and delicious. The woman running the breakfast room was most pleasant. The location on the lake was quite beautiful. We had reserved a non-smoking room and were put in a smoking room. We did not realize it when we checked in and did not return to the room until late when all the staff had left. We had a terrible night's sleep due to allergies to the smoke. The staff did move us the next day and the second night was very pleasant in the non-smoking room.
Staff were very pleasant
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
access to fresh air from window
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
Good hotel in zurich & pickup & drop facility good
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
The location, good hotel for stopover between two flights
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
Stayed here many times - can't fault it.
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
driving directions from airport need much improvement vis-a-vis construction on road
A very comfortable hotel . The rooms
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
Quality, cleaning and the view
wonderful design, new, great food...
It was handy tom the rail station
Breakfast was lovely and staff friendly. Modern rooms, very nice. Bit over priced, no view of lake from room, internet expensive.
location , room and facilities Breakfast was very limited and staff can improve on their local knowledge to facilitate better.
it was good. Would have liked some more TV facilities in english
What it says on the tin!
The hotel is opposite the Thalwil train station and there is a train every ten minutes to Zurich. The staff were friendly and helpful. The hotel has a very modern design which did not succeed. The room was small, no drawers for clothes, can't see the television from the bed, shower is very compact, noise from the trains, in summary an uncomfortable room. Price does not include breakfast.
I recommend the hotel for the excellent location and for the services in the same measure.
Very good restaurant. Very nice location of the hotel. By presentation of our voucher at the arrival, we got a one bed room, while it was explicitly marked on the voucher as a twin bedded room. After many discussions we finally could have the room we booked!
Excellent, spacious and airy room. Extremely pleasant staff. fantastic views of lake and very easy access to city by public transport Perhaps It would have been helpful to have a display of tourist information, but reception staff were always willing to give information
Great lake-side view Driving direction was not easy to follow
the view, the breakfast, the size of the room, the cot and extra beds, the friendliness
Nice staff, helpfull with parking place It is not three star hotel, maybe two
good breakfast; beautiful lake view room
The location is nice. The room was confortable. Nice view.
Excellent position panoramic view
I Felt at home in this hotel it was relaxing,quiet, comfortable, stylish convenient, considerate and caring
Location, landscape, hotel staff, breakfast in the room.
competent hotel staff. Good breakfast. Clean rooms. Good ambiance (the name romantic is correct!!) no elevators in the part of the hotel where we had a room. May be difficult for older people and of course, with the luggagge (but help is there for luggage is there if needed)
Friendly and efficient staff, very good food, cleanliness, design, comfortable room, location, "sense of tradition" The windows of the room overlooked Seestrasse with its traffic noise.Some noise also came from the parking lot.
As we arrived, we were greeted by a very friendly staff at the reception who showed us around. We very much liked the spa where we were alone. We also liked the breakfast in a room with a view of the lake
The location and the maid service Suffering from jet lag, with no sleep on the plane, and having taking a sleeping pill, I was stunned to hear that someone was knocking on my door after 10 p.m. This person was from the front desk. There was a "do not disturb" sign on the front door. He was asking me if I could look for a key that the last guest had lost! I felt very distraught and frightened.
Everything was done to ensure we had a very good stay and enjoyed it No
Quiet location. Nice rooms. Good breakfast.
Caring and helpful staff
comfortable and very near to our children
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
Luxurious toiletries/tub, great coffee/espresso, nice gym (especially for europe), knowledgeable and kind staff members, free wine/coffee/tea everyday from 3pm to midnight, and a great "shared" room with board games/movies if you had a family that needed to spread out. hotel is right in the heart of old Prague small room
clean and comfortable room. shuttle to airport wasn't very helpful and wasn't working when we needed to go to the airport. We did park at the a hotel and left for the day but was charged $20 for parking for the day. Requested a double bed and got a single. Staff wasn't that friendly
Well organised and punctual courtesy bus service staff friendly. Clean Finding the courtesy shuttle bus stop!
The person at reception was exceptionally helpful and friendly
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
Spartan room, no mini-bar, terrible food.
The hotel is very close to the airport. There is free pickup and drop off at the airport every half hour. We left the bags at the front desk and came back later in the day to check in. Upon collecting the bags, we found that the handle for the bag was broken and also a zip went bad for one of the bags. This was very disappointing ! The hotel staff has promised to get back to us with the details of what exactly has happened. So far, we have not heard back from them !
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
Ecologically sound; very friendly staff; choice of smoker's room;
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
Proximity of train station to get downtown
Very near Airport location and free car park There is no free internet
Close to the Airport. No air-condition.
Everything. Especially the restaurant.
comfortable,modern,very good breakfast
food, services and transport links.
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Very pleasant service. Atmosphere in room was not great, it was very large.
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
connectivity to the airport since I had a night stay between two connecting flights NO
Hotel very basic and no internet connection in room. Room like a boarding school
The insure facilities and location in the town.
excellent price a bit far from Zurich
nice hotel i really liked it no staff to cary luggage and expensive car park
Nice spacious room
no room service after 23.00 hrs
Extra charge for swimming pool does not appear acceptable for this house.
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
Location - right next to the lake and really close to the train station. The train connection from the airport or city is easy and quick.
The view from my room was amazing plus the breakfast is served on the last floor and the view from that floor is even better especially in the morning. They still use the old traditional keys for the rooms insted of electronic cards, so i had to ask for my key everytime i came back from a trip.
Location was fine for my purposes.
Friendly staff Hotel sitated in front of the railway station; rather noisy place, especially during summer, if you want to sleep with an open window.
View of the lake from 5th floor reasturant Yes the railway station right on the doorstep between lake and hotel
very very convenient to Zurich center and airport!!!
Convinient, nice restaurant overlooking the lake. Only 20 min from Zurich and reasonably priced Traffic into Zurich is a nightmare. Take the train!
convenient location (in front of train station) hotel parking lot is small (little space for wagon-style cars to maneuver) and expensive. breakfast is also too expensive enven in Swiss standard (25 SFr per person), which substantially increased the overall room rate.
The Pay TV Just starts on its own without any consent.
In the morning, the waitress led me to a cantine for group without checking my room number. Acutally, I should have a much better breakfast in another better cantine.
THE SHOWER WAS GREAT. GROCERY, BAKERY, RESTAURANTS, AND TRAIN WITHIN A SHORT WALK. NICE TOUCH WITH THE WELCOME TEA AND SHUTTLE SERVICE. BEDS WERE A BIT HARD,
The hotel is very nice -- a great change of pace for an airport hotel -- like small, home-like atmosphere... especially like the ability to walk into the village and hike in the woods. We loved the church bells too. We wanted dinner at the hotel but there was a large group booked and no availability except at the pizzaria -- we were turned away...
Close to Zurich Kloten Airport. Next to flight path of planes.
It was clean. Terrible experience at this hotel. Staff failed to sent a wakeup call. Gave incorrect information about trains. Single size blankets on queen size bed, would not take care of problem...they were out of blankets! Breakfast was very expensive and unavailable for early morning travelers (flight was 715am). Really disappointed in this hotel. Transportation to airport was 15 minutes later than schedule indicated.
We had a brand new-carpeted room....very clean and spacious. Wonderful bathroom.
Hotel was very near near station and airport, and the area was much quieter than we expected. Rooms were very clean, comfortable and had everything we wanted. Restaurant was very good, and obviously attracted customers from outside hotel as guests. Buffet breakfast looked good, but because we had little time we were pleased to have a the choice of coffee and croissants in the bar. Staff were very friendly and helpful. Overall very hard to find any faults.
Location, and ease of early-morning access to Zurich airport.
Convenience to the airport; Italian restaurants in the lobby Stark, grey rooms. Also rather smoky, even though I had a smoke-free room.
All great! Free shuttle from airport. -
Pleasant people. Nice restaurent. Easy to-and-from airport.
My stay was very short between flights and no time to use facilities. Airport/ Hotel shuttle was an advantage. Too short stay to comment
The location - near the countryside
We were pleasantly surprised when we decided to go for a walk and went to see what the jogging route was about. It's stunning. To have an area like that to walk or run round, literally on your doorstep, was wonderful.
location. Long wait for the hilton shuttle bus from the airport (35 min). Bus Schedule not reliable.
Closeness to airport, with shuttle... Friendliness of staff dinner menu and chopices were small
Near airport AC Free shuttle bus to airport Tired and tattered rooms parking 29CHF per day Expensive food and bar Very tiny bathrooms Shower that shoots water in room and on floor Uncomfortable beds Noisy rooms No wifi in rooms
Coffee set in the room would be appreciated
modern, design interior, free shuttle service to the airport, very friendly staff, good food in restaurant
Breakfast was excellent although you had to pay for this on top of the room rate. Excellent free shuttle bus runs every 15 to 20 minutes between the airport and hotel. Breakfast finishes at 10:30am. The rooms are a little tired looking in terms of decor.
Short shuttle ride to airport. Availability of shuttle.
I liked the proximity to Zurich Airport and the fact that there is a courtesy van that takes you to the hotel. The courtesy van was uncomfortable and shabby, and there was a hot-air vent that made the trip from the airport to the hotel very uncomfortable because the weather at the time was very hot and humid. I found the dining facility pretentious and overpriced compared to other restaurants in Switzerland. The wait staff was poorly trained and made numerous errors throughout the meal. Our room was comfortable (particularly the bed) but rather small and dark for a so-called superior room. Only one piece of soap was available in the bathroom, for both basin and tub. I had stayed the Zurich Hilton ten years ago and remember it as a luxurious, first-class hotel. Its current version is undistinguished and overpriced.
Very good location, easy to get to and from the airport, as well as into Zuric, and it was great to be able to walk in the countryside after being stuck in a plane for many hours. Why no tea / coffee facilities in the room? It makes a big difference especially when you cannot sleep at 3am.
Room was very comfortable, clean, and quiet. Free transportation to/from the airport. We just needed a place to spend our last night before heading home, and it was perfect for that. Meal/restaurant options were a bit limited, and the ride from the airport seemed long.
Proximity to transportation Directly under final approach to Zurich airport
The room was updated and very nice, clean, good sized for European standards. The bed was long enough and so was the comforter which were both short at other Hotels;
Proximity to the airport Fire station next door can be a source of noise but it wasn't bad.
It was nice to arrive late and still have the possiblilty to have a reasonable meal
clean and easy to get to airport air conditioning was low
Excellent atmosphere, nice staff and guests, excellent walking nearby and view of lake. A bit difficult to reach by public transport (steep hills).
Beautiful views but you pay for them. Good breakfasts No T.V., no Radio, No Wifi, no soap...very bare bones
Nice place, up on the hill over looking lake Zurich. Check out time is too early.