Pros (+) Nothing at all. The pictures are a LIE. NASTY GROSS PLACE.
Cons (-) I walked in and DID NOT STAY. IT WAS GROSS! ROACHES ON THE WALL AND FLOOR. YUCK. THE BED WAS BROKEN. TRASH IN THE TRASH CAN..
2 stars
American Way Inn & Suites
Overview
American Way Inn & Suites is located in Memphis, within 6.4 miles of Stax Museum of American Soul Music and 7.3 miles of Graceland. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. Brown Park is 7.4 miles away and Memphis Rock ‘n’ Soul Museum is 8.3 miles from the hotel. At the hotel rooms are equipped with air conditioning and a flat-screen TV. FedExForum is 8.3 miles from American Way Inn & Suites, while AutoZone Park is 8.4 miles from the property. Memphis International Airport is 1.9 miles away.
Amenities at American Way Inn & Suites
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Towels
- Fire extinguisher
- Air-conditioned
- Shampoo
- Smoke alarms
- Towels/sheets (extra fee)
- Trash cans
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
Kitchen
- Refrigerator
- Microwave
- Kitchenette
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Safety deposit box
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
Dining
- Vending machine (drinks)
- Vending machine (snacks)
General
- Tile/marble floor
- Sofa
Parking and transportation
- Free parking
Laundry
- Laundry facilities
Reviews of American Way Inn & Suites
4.2
Mediocre
335 verified ratings
Wonderful
24
Very good
11
Good
34
Okay
21
Fair
35
Mediocre
39
Poor
171
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel for its extreme lack of cleanliness, with reports of mold, mildew, and dirty linens. The location was deemed sketchy and unsafe, with concerns about drug activity and unsavory individuals nearby. Service was also a point of contention, with unhelpful staff and a lack of security reported.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.6 out of 10
6 reviews
3.4 out of 10
5 reviews
All reviews
Pros (+) Leaving
Cons (-) Room was mold infested. When I reported this to staff they moved me to a less infested room where the luggage rack feel off the wall. Night time staff refused to help me check out and told me to call the manager in the morning.
Cons (-) It was in a pretty sketchy area. The lobby is locked except for the couple hours they have the breakfast and even then, the staff is behind bulletproof glass
Cons (-) we booked the hotel specifically for the pool. We had to travel to memphis for my grandfathers funeral so the pool was much needed to entertain the kids. not only was the pool not open but we found drugs in the room and there were drunk crack head type people in the rooms all around us, and people sitting out on there cars drinking until the wee hours of the morning
Cons (-) Staff unavailable, few pieces of bread and some yogurt for breakfast, hairdryer didn't work, would not stay if I had young children.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the American Way Inn & Suites?
The high season at the American Way Inn & Suites is in July, offering a great time to enjoy the nearby attractions such as the Pink Palace Family of Museums and the Liberty Bowl Memorial Stadium.
How comfortable are the beds at American Way Inn & Suites?
Guests have mentioned that the beds at American Way Inn & Suites are very comfortable, providing a relaxing stay during your visit.
Is parking available at American Way Inn & Suites?
Parking is available at American Way Inn & Suites, but some guests have mentioned concerns about the area and the presence of broken down cars and trash around the building.
How is the food quality at American Way Inn & Suites?
While American Way Inn & Suites does not offer on-site dining, guests have appreciated the convenience to nearby restaurants and the useful kitchenette amenities in the rooms.
How is the cleanliness at American Way Inn & Suites?
Some guests have expressed concerns about cleanliness, mentioning issues such as roaches, mold, and unclean bathrooms. It's advisable to check recent reviews for the latest information on cleanliness standards.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is conveniently located near several popular attractions, including the Pink Palace Family of Museums, Liberty Bowl Memorial Stadium, and Graceland, making it a good choice for those looking to explore Memphis.
Room Selection Advice
Based on guest feedback, consider requesting a room on the higher floors to potentially avoid noise disturbances and feel more secure, as some guests reported feeling unsafe on the lower floors.
Check for Room Cleanliness
Some guests reported cleanliness issues, so it may be advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Be Mindful of Seasonal Factors
If planning a visit, take into account the high season in July and the low season in March, as this may impact availability, pricing, and the overall experience.
Pet-Friendly Accommodation
The hotel allows pets, but it's important to note that charges may apply, so guests traveling with pets should inquire about the specific policies and fees in advance.
Verify Special Services
Despite some negative feedback, several guests appreciated the friendly staff, so it may be beneficial to confirm the availability of special services or requests with the accommodating front desk.
Consider Transportation
As the hotel is close to the airport, it could be a convenient choice for travelers with early or late flights. However, some guests mentioned feeling unsafe, so it's advisable to exercise caution, especially during late hours.
Be Cautious of Safety Concerns
Several guests expressed feeling unsafe due to the surrounding area and reported incidents of potential criminal activity, so it's important to be vigilant and consider this aspect when making a booking decision.
Double-Check Amenities
While the hotel offers amenities such as cable or satellite TV, a kitchenette, and internet access, guests reported issues with certain facilities, like non-functional refrigerators and poor water flow, so it's advisable to confirm the functionality of amenities upon arrival.
Be Aware of Potential Hygiene Issues
Some guests reported encountering roaches, mold, and unclean conditions, so it's essential to be mindful of hygiene concerns and address any issues promptly with the hotel staff.
Location
3685 American Way, Memphis, TN 38118
What's nearby
- University of Memphis2.9 mi
- Liberty Bowl Memorial Stadium3.7 mi
- Overton Park5.1 mi
- Graceland5.3 mi
- Temple Israel5.8 mi
- Memphis Zoo6 mi
- Rhodes College6.1 mi
- Sun Studio7 mi
- St Mary's Episcopal Cathedral7.3 mi
- Shelby Farms7.5 mi
- FedEx Forum7.5 mi
- Beale Street7.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about American Way Inn & Suites
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $72 |
Average price (weekend night) | $73 |
When to book a room at American Way Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at American Way Inn & Suites
FAQs when booking at American Way Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MemphisMost recommended
See most recommended stays in MemphisGood to know
Value for money | 5.1 |
|---|---|
Distance to city center | 7.9 mi |
Nearest Airport | Memphis |
Distance to airport | 3.3 mi |