Pros (+) Love the design and decor of the entire hotel; from lobby to rooms the subtleties and time taken to add a special “Memphis” feel to the place was great.
Cons (-) Little to no hot water during our stay duration
3 stars
Hu. Hotel
Photos of Hu. Hotel
Overview
A place that maintains the Memphis tradition of doing things the new way, Hu. Hotel offers a visionary and ambitious experience to guests. The place offers all the amenities that guests can possibly ask for to ensure a comfortable stay.
Hu. Hotel enjoys a convenient location that allows easy access to several places of interest nearby. The Mississippi River and Memphis Riverboats are within a walking distance of 5 minutes. Beale Street is also located at the same distance. Close proximity to important transit points in the city makes it easy to get in and out of Memphis, with Memphis Central Station being less than a couple of miles away. Memphis International Airport can be reached following a 20-minute.
The rooms at Hu. Hotel offer amenities such as iPod docks, 32” flat-screen cable TVs, and complimentary WiFi service. There’s also a safety deposit box in each room for the safekeeping of valuables. To help guests feel more comfortable during their stay, an en-suite bathroom, coffee-making utilities, and a refrigerator are also included in the rooms.
Plenty of dining options are available at Hu. Hotel with The Diner Redefined offering nostalgic traditional Southern cuisine. Guests can dine here throughout the day and even explore seating outside on the patio with a picturesque view of Main Street. Head On Up is the rooftop bar that’s open all year and offers an unbeatable panoramic view of the Mississippi River. There’s also a café on premises that offers a warm and welcoming ambience to guests.
There are several other facilities offered by Hu. Hotel, such as a business center and modern fitness center where one can get chilled bottle water and towels.
Hu. Hotel is one of the best-rated properties in the region where every kind of traveler can check in for a comfortable stay.
Latest deals for Hu. Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hu. Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Non-feather pillow
- Private entrance
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Parking and transportation
- Parking
- Private parking
Laundry
- Iron and ironing board
- Drying rack for clothing
Workspace
- Laptop safe
- Desk
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hu. Hotel
8.1
Very good
722 verified ratings
Wonderful
297
Very good
141
Good
111
Okay
41
Fair
58
Mediocre
29
Poor
45
Summary of reviews
Guests say
Guests appreciated the hotel's great location and spacious rooms, but many expressed dissatisfaction with the service and cleanliness, noting issues like unclean rooms and unresponsive staff. Some guests enjoyed the hotel's design and amenities, but others faced problems such as room cancellations and lack of hot water.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
502 reviews
8.7 out of 10
26 reviews
6.6 out of 10
9 reviews
7.4 out of 10
1 review
9.4 out of 10
6 reviews
All reviews
Pros (+) Good was great and the rooftop bar was wonderful.
Pros (+) Great location, central to city for food and entertainment within walking distance.
Cons (-) Housekeeping staff didn't keep up to date with replacing amenities. Did not replace towels one day.
Pros (+) The Madison is beautiful. The staff are very friendly. The rooms are spacious and very clean. The bar has excellent food and drinks.
Cons (-) The bed was quite uncomfortable.
Pros (+) Stayed in the presidential suite due to a complimentary upgrade. Very romantic settings with dimming lights, round bed, music speakers. Great honor/wet bar with every refreshment you need. We loved it!!
Pros (+) The room was very spacious and comfortable
Cons (-) there was no parking for the hotel, and when we checked in there was nobody at the front desk a bell boy had to go find someone for us
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Hu. Hotel?
Hu. Hotel offers The Diner Redefined, which provides nostalgic traditional Southern cuisine, and Head On Up, the rooftop bar that offers an unbeatable panoramic view of the Mississippi River. There's also a café on premises that offers a warm and welcoming ambience to guests.
What amenities can I expect in the rooms at Hu. Hotel?
The rooms at Hu. Hotel offer amenities such as iPod docks, 32” flat-screen cable TVs, complimentary WiFi service, an en-suite bathroom, coffee-making utilities, and a refrigerator. There’s also a safety deposit box in each room for the safekeeping of valuables.
What are guests saying about the cleanliness at Hu. Hotel?
Guests have praised the cleanliness at Hu. Hotel, describing it as 'comfy and clean' and 'clean and tidy.' However, some guests have mentioned issues with room cleanliness, such as the room not being cleaned during their stay.
Is parking available at Hu. Hotel?
Yes, parking is available at Hu. Hotel, with private parking options. However, some guests have mentioned that the parking area was dark and not welcoming.
What can I expect from the staff at Hu. Hotel?
Guests have described the staff at Hu. Hotel as 'friendly and helpful,' 'lovely,' and 'great.' However, some guests have also mentioned instances of unapproachable and unhelpful staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Some rooms offer great views of the river and bridge, providing a pleasant surprise for guests.
Consider the Rooftop Bar
The rooftop bar offers an unbeatable panoramic view of the Mississippi River, making it a must-visit spot for guests.
Be Mindful of the Surrounding Area
While the hotel is well-located, guests should be aware that the area around the hotel is considered high crime.
Check for Room Cleanliness
Several guests reported issues with room cleanliness, including old-looking rooms, unclean hallways, and a rundown hotel.
Be Prepared for Additional Costs
Guests should be aware that parking rates are high and not covered, and there is no free parking available.
Be Aware of Limited Amenities
Some guests noted the absence of vending machines, bottled water, and free parking, so it's advisable to plan for these amenities accordingly.
Consider Noise Levels
The single-glazed windows may not effectively block out street sounds, potentially affecting sleep quality for light sleepers.
Note Maintenance Concerns
Some guests experienced issues with room maintenance, such as broken tiles, sinks, and a lack of cleanliness in the hallways and rooms.
Check for Room Upgrades
Some rooms may not match the pictures and may require upgrades, so guests should manage their expectations accordingly.
Be Cautious of Breakfast Quality
Several guests were disappointed with the breakfast, citing poor quality and limited options, so guests should plan for alternative dining arrangements.
Location
79 Madison Avenue, Memphis, TN 38103
What's nearby
- Fire Museum of Memphis437 yd
- Autozone0.3 mi
- Beale Street0.4 mi
- One Beale0.4 mi
- FedEx Forum0.5 mi
- Mud Island River Park0.6 mi
- Memphis Pyramid0.7 mi
- National Civil Rights Museum0.8 mi
- St Mary's Episcopal Cathedral0.9 mi
- Sun Studio0.9 mi
- Memphis & Arkansas Bridge1.8 mi
- Memphis Zoo3.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hu. Hotel
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $137 |
Average price (weekend night) | $152 |
When to book a room at Hu. Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Memphis |
Distance to airport | 8.2 mi |
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