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Very clean, and staff very friendly. Lobby and breakfast area was under construction but was not an in convenience. Beds and pillows were not normal Hampton comfort level.
Loved everything about the place. The staff couldn't have been more friendly or accommodating. The morning breakfast buffet was the best we ever had. Rooms were nicely appointed and clean. Dining and shopping close nearby. Nothing.
The in suite jetted tub Was the perfect follow up to a workout in the fitness room. just the rest I needed. The breakfast was good but lacked protein
The staff went out of their way for whatever you needed. Very refreshing. Everyone was so pleasant.
Helpful desk attendants Lousy ironing board, no eggs, nothing whole wheat
The cost of the room was cheaper thru the hotel than thru you. I was quoted different price from the front desk when I made my reservations then when I checked out. That's why I went with you because I thought you were the better price. I was charged more from you!!!! I was not happy about that .?
Wifi was spotty, a lot of kids running through the hallway at night, also crowded breakfast area
everything , clean , modern amenities , courteous staff , close to shopping not a thing , would definetly stay again
How close it was to the mall and restaurants and how reasonable it was.
very good place,very nice and approachable people,close to outlet mall and all amenities no exhaust on bathroom,not comfortable bed
Close to our events The mattress was awful. Bathroom very small. Seemed outdated.
We did love that there was a mini refrigerator and microwave in the room to use for restaurant leftovers. Also, the waffle maker that makes four mini belgium waffles is perfect for those who wish to eat a small amount and share with others in family. There was not as much variety in the breakfast items, as I've had at other hotels in the same price range.
The front desk clerk was friendly and helpful. The hotel is clean and the complimentary breakfast was great... and we had free WI FI... Plenty of parking space and it is FREE. The exercise room could be a little larger. Not a huge deal though.
We have stayed several times and there were no surprises. Staff was excellent, location was perfect, we love the pool, breakfast had a couple of nice new surprises, we will be back. Found the bathroom floor was not clean, made sticky sounds when I walked on it - otherwise everything was fine.
Very clean. I also wanted to Thank the Comfort Inn only a block away for cancelling my reservation with no cancellation fee. Hotel employee was very kind and this allowed me to stay close to my son at the Best Western as he was with his wrestling team. Th
Wifi was a little bit difficult to do work when back at the hotel at night.
close to shopping and highway Front desk staff- did not know the area at all-they weren't from the area. We had attractions we wanted to see/get directions to and they couldn't tell us, they hadn't heard of them. Breakfast area was too small, crowded all morning, not fresh at all
It was clean, well kept, staff was always pleasant. Nothing
Great breakfast selections. Nice beds. Very clean. Supper staff----friendly & helpful.Coffee all the time & cookies in afternoon is always nice! Pool water was a little cooler than we'd like, but the hot tub was also cooler than some so our granddaughter could enjoy it. She thought that was great!Some difficulty using the remote to find channels.
Clean and modern. Good breakfast, clean pool and hot tub. Nothing to dislike.
The price was good. I didn't like the musky smell that greeted us, but other wise nice hotel.
Clean, quiet, comfortable
The staff were very friendly and helpful. The hotel is overpriced. The rooms would have been reasonable at about -- dollars less a night.
the variety of the free breakfast no pillow or decent comforter for the pull out bed
Cookies and breakfast were very good. Staff very pleasant and helpful. Clean rooms.
Bed was too hard. Usually Hampton inns have nice beds, but not this one.
This guest did not leave comments about this hotel.
Very clean, nice staff and great room.
The overall cleanliness and comfort. Plenty of towels. Great hot breakfast. Worth every penny!! The shower felt and sounded like it had a broken board in the floor underneath. It made an annoying sound during the entire shower. No vent fan for steam. The finish on a lot of the wood furniture is wearing off. Needs refreshing.The hot tub was lukewarm
the mattress is very dirty with lots of stains, the sheet is not clean and almost worn out. The towels are yellowish... This is the worst hotel I've ever lived !
Couldn't find a positive thing to say Terrible place would never recommend or stay afain
It was a very nice clean motel Rooms were spacious and comfortable It was 10 miles away from where I was trying to book a hotel
Reasonbably close to interstate & night ckerk was professional and accommodating. Facility needs major upgrading. Bath had mold and door did not shut. Linens/towels (loosely applied), were close to threadbare. However, this place has enormous potential as a Coen brothers dark film set.
location did not have some of things it said it would
Clean, relatively inexpensive with helkpful owners. Noise from guests talking loudly after late (and very late) check-ins. Perhaps the front desk could remind late arrivals that others are sleeping and that talking endlessly and loudly in the hallway is bed manners and very annoying. Thank you.
location; friendly staff basic room but that is what I expected
It was noisy. Could hear people outside and in the other rooms easily. Which made it difficult to sleep especially when you skittish pup is with you and hears everything.
OUT OF THE WAY SERENE IN THE COUNTRY . IT SAID A CONTINENTAL BREAKFAST WAS NONE WHEN ASKED HE OFFERED ME DONUTS FOR NEXT DAY I SAID YES MY GIRL ATE THEM SO SHE COULD TAKE HER PILLS WENT TO EAT N PARK IN GROVE CITY .
the microwave & small fridge, the two separate exits from the room. the shower leaked onto the floor, the shower curtain was not wide enough, the water pressure could have been better.
it was close to where we were going dirty stained wash cloths and towels garbage in cans when we got there you can tell its an old hotel
Nothing. Place is run by scam artists, especially the guy. I booked this hotel for an employee. When he saw and smelled the room he went to the front desk and told them it was unacceptable and he checked out. The woman at the front desk said we would get a refund, but then they forged the employees's signature,
Affordable... Very clean... Right off the highway...
Customer service was pleasing...polite but staff was not visable..so the front desk was always empty until they were called Room was dingy...weathered...dusty...bathroom had peeling wallpaper...a funny smell,moldy an old...closetey....shower rod was hanging on for dear life....fridge was barely cold....MATTRESS WAS HAR AS BRICKS....I AWOKE 3 TIMES....BREAKFAST WAS OF poor quality...eggs an sausage were not tasty
We were bitten by bedbugs throughout the night. Woke up to find a bedbug on my bag which we took a pic, killed it, and kept it to show reception. We tried to look at the mattress but both the mattress and boxspring had covers on them. When checking out, I informed the girl at the desk. She didnt apologize but requested to see the bedbug... I happily obliged. She did not seem surprised and nonchalantly said that they would put the room 108 out of service. Extremely poor customer service.
The staff was friendly and helpful We had two rooms for our group, we thought the first room had a bad smell until we opened the second room and could hardly breath the stale cigarette smelly air. The staff quickly got us another room near by. That room smelled strongly of the pine tree air freshener that was stuffed into the hvac unit. If you have a sensitive nose stay away!
Friendly staff Old musty carpet, small rooms not well maintained
I did not like anything about the place . It was not good so I did not stay and wasted my money because I had to go pay for another hotel plus this one that I did not stay in . I would not recommend this place. I would never recommend this place to anyone . I was not comfortable staying there.
TV channels not like the directory, fan in bath not working
The quality of bathware The pillows! The place was stuffy and bugs kept me up all night. Staff was never available at desk despite ling waits most of the time
Convenience to Route 80 Despite being a No Smoking room, it had a subdued smoking smell. Carpet worn.
The staff was great. Had to call and make special accommodations, got restaurant recommendations, etc. and all interactions with the staff were excellent. That group of people made an ok stay very comfortable. My tub didn't drain well, and the heaters are a bit janky in the winter. Other than that, normal facilities for the cost.
The cost and location is nice. The staff is friendly. Although the cost of a room is reasonable, there were still stains on the sheets, which should not be acceptable. Otherwise, the room seemed clean.
Good price, clean room. Simple. No wifi
The hotel was very clean. All the basic necessities are there. There were many truckers, so it feels unsafe at first. The trucks leave in the morning too, a bit loud.
Proximity to outlets toe nail clippings on floor Take out box full of old cake in dresser drawer Needs major updating
The hall way was dirty vaccine and spray bottle left in hall way all night. The tub faucet was not attached to tub copper pipe sticking out