Hacienda Santa Cruz

Rooms Treat yourself to a stay in one of the 25 individually decorated guestrooms, featuring heated floors and plasma televisions. Your pillowtop bed comes with premium bedding. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Amenities Treat yourself with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite. Property Location Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This 4-star hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida. Dining Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee. Optional Charges Fee for cooked-to-order breakfast: approximately MXN 107–180 for adults, and MXN 107–180 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No elevators LGBTQ friendly Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager