Hacienda Santa Cruz Merida
Photos of Hacienda Santa Cruz Merida
Overview
Amenities at Hacienda Santa Cruz Merida
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Chapel/shrine
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Outdoor furniture
- Garden
Bedroom
- Clothes rack
- Wardrobe or closet
Things to do
- Eco tourism
- Cycling
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Family friendly
- Babysitting or child care
Reviews of Hacienda Santa Cruz Merida
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers beautiful grounds, two pools, a spa, and a man-made cenote, providing a tranquil and relaxing stay. Additionally, the hotel is located just 20 minutes from Mérida city center, making it an ideal base for visiting nearby sites.
How is the quality of the beds at Hacienda Santa Cruz?
Guests have described the beds as comfortable, providing a relaxing and enjoyable rest during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking and an airport shuttle service for added convenience.
What can guests expect from the food quality at the hotel?
While some guests have mentioned that the food was delicious and elegantly prepared, others have expressed concerns about the limited menu options and high prices. It is recommended to explore dining options in Mérida for a wider variety and better value.
How is the cleanliness and customer service at Hacienda Santa Cruz?
Guests have praised the beautiful location, well-maintained facilities, and friendly staff. However, some have expressed concerns about the cleanliness of certain areas and the need for improvement in customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to attractions such as Museo de la Ciudad de Mérida and Plaza Grande makes it convenient for guests to explore the city's cultural offerings.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in May, which is the hotel's low season. This could provide a more peaceful and relaxed experience.
Be Mindful of Noise Levels
Some guests reported noise disturbances from events held at the hotel and nearby town plaza. Light sleepers may want to inquire about potential noise disruptions during their stay.
Check Room Amenities
While some guests praised the comfortable rooms, others reported issues such as a lack of privacy due to bathrooms without doors. It's advisable to check room details before booking.
Dine Off-Site for Variety
Several guests found the on-site restaurant to be overpriced with limited menu options. Consider exploring dining options in Mérida for a wider variety and potentially better value.
Inquire About English Proficiency
Some guests experienced communication challenges due to the staff's limited English proficiency. It may be helpful to inquire about this if you're not fluent in Spanish.
Plan for High Season
If you plan to visit in September, the hotel's high season, consider making reservations well in advance to secure your preferred room and avoid any potential booking issues.
Utilize the Spa and Wellness Facilities
Guests enjoyed the spa and wellness center, highlighting it as a real treat. Consider indulging in these facilities for a relaxing experience during your stay.
Consider Transportation Options
The hotel offers an airport shuttle service for a surcharge. If you prefer convenience, it's worth considering this option for seamless travel to and from the hotel.
Location
What's nearby
- Estadio Carlos Iturralde6 mi
- Museo de la Ciudad de Mérida6.2 mi
- Museo Casa Montejo6.3 mi
- Plaza Grande6.3 mi
- Catedral de Mérida6.4 mi
- Casa Frederick Catherwood6.4 mi
- Parque Hidalgo6.4 mi
- Galeria Tita Arte en Piedra6.4 mi
- Statue of Hideyo Noguchi6.5 mi
- Teatro Peón Contreras6.5 mi
- Parque de La Mejorada6.6 mi
- Museo de Arte Popular de Yucatan6.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hacienda Santa Cruz Merida
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $147 |
Average price (weekend night) | $155 |
When to book a room at Hacienda Santa Cruz Merida
KAYAK's top tips for your stay at Hacienda Santa Cruz Merida
FAQs when booking at Hacienda Santa Cruz Merida
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Value for money | 8.2 |
|---|---|
Distance to city center | 7.0 mi |
Nearest Airport | Mérida Rejon |
Distance to airport | 4.0 mi |