Everything was excellent
3 stars
Hilton Garden Inn Merida
Calle 17, 104-108a Col. Vista Alegre, 97130 Mérida, Yucatan, Mexico
Mérida, Mexico
See location+52 999 611 9500Photos of Hilton Garden Inn Merida
Overview
Hotel with free parking, a short walk to Plaza Altabrisa Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hilton Garden Inn Merida offers 126 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Latest deals for Hilton Garden Inn Merida
Amenities at Hilton Garden Inn Merida
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Dining
- Grocery deliveries
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Seating area
- Telephone
- Storage available
Parking and transportation
- Shuttle service (free)
- Free parking
- Valet parking
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
Bathroom
- Hairdryer
- Open-air bath
- Public bath
Family friendly
- Kids meals
- Kid-friendly buffet
Pool
- Outdoor pool
- Pool with a view
Outdoor
- Terrace/Patio
Workspace
- Desk
Things to do
- Beauty salon
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hilton Garden Inn Merida
7.7
Good
766 verified ratings
Wonderful
443
Very good
128
Good
83
Okay
30
Fair
43
Mediocre
12
Poor
27
Summary of reviews
Guests say
Guests consistently express dissatisfaction with the hotel's service, cleanliness, and overall value for money. Many reviews highlight issues such as poor staff communication, dirty facilities, and outdated amenities. While some guests appreciated the location and certain aspects like pet-friendliness, the overwhelming sentiment points to a need for significant improvements across various areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
115 reviews
5.8 out of 10
5 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness and staff?
You can expect very clean rooms and nice staff, providing a great experience during your stay.
What are the hotel's unique offerings?
The hotel offers great free parking space, clean rooms, and a convenient location with a mall right under the hotel.
How are the hotel beds and the dining experience?
The hotel provides comfortable beds, and while the restaurant menu could be improved, the breakfast is great.
What practical amenities are available at the hotel?
The hotel provides a desk and chair for a laptop in the room, and there is a 24/7 pharmacy and a 24/7 convenient store nearby.
When is the best time to visit the hotel?
The high season is in July, offering a great time to experience the hotel's comfortable and modern rooms, and the nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests enjoyed beautiful sunset views from their rooms, so consider requesting a room with a view when making a reservation.
Explore Nearby Attractions
The hotel is conveniently located near Plaza Altabrisa and various museums, offering guests easy access to local attractions.
Consider Room Selection Carefully
Some guests mentioned that the rooms did not meet their expectations for a Hilton hotel, so it's advisable to carefully consider room options based on individual preferences and expectations.
Take Advantage of Free Parking
Guests appreciated the availability of free parking, making it convenient for those traveling by car.
Check for Nearby Services
The hotel is connected to a mall, providing easy access to a range of amenities including a pharmacy, convenient store, and various dining options.
Be Mindful of Noise Levels
Some guests noted that the hotel's location near a mall resulted in noise disturbances, so light sleepers may want to consider this aspect when booking.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service, which can be a convenient option for guests looking to explore the surrounding area without the hassle of driving.
Consider Accessibility Needs
The hotel provides increased accessibility and features such as roll-in showers and lowered sinks, catering to guests with specific accessibility requirements.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleaning not being done timely, so it's advisable to check the room upon arrival.
Be Aware of Breakfast Quality
Several guests expressed disappointment with the breakfast quality, so it's worth considering dining options outside the hotel for breakfast.
Location
Calle 17, 104-108a Col. Vista Alegre, 97130 Mérida, Yucatan
What's nearby
- Paseo de Montejo3 mi
- Casa Montes Molina Museum3 mi
- Centro de Convenciones Yucatán Siglo XXI3.3 mi
- Palacio Canton3.3 mi
- Museo de Arte Popular de Yucatan3.7 mi
- Parque de La Mejorada3.7 mi
- Casa Pompidou3.7 mi
- San Francisco Chuburna Park3.8 mi
- Teatro Peón Contreras3.9 mi
- Merida Inglés Library3.9 mi
- Parque Hidalgo4 mi
- Galeria Tita Arte en Piedra4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Merida
Low season | March |
|---|---|
High season | April |
Average price (weeknight) | $105 |
Average price (weekend night) | $85 |
When to book a room at Hilton Garden Inn Merida
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Merida
FAQs when booking at Hilton Garden Inn Merida
Nearby hotels and places to stay
Closest
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See most recommended stays in MéridaGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Mérida Rejon |
Distance to airport | 7.1 mi |
Everything you need to know for your stay in Mérida
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