Holiday Inn Express & Suites Merrillville By IHG

The hotel offers a complimentary breakfast with a variety of options, including a pancake maker and delicious hot items.

Guests have praised the comfortable beds, ensuring a good night's sleep during your stay.

The staff is described as extremely friendly, professional, and attentive, ensuring a pleasant and accommodating experience for guests.

While some guests mentioned cleanliness issues, many others found the hotel to be clean and well-maintained, providing a comfortable and hygienic environment.

The high season is in June, offering a great time to experience the hotel's convenient location and amenities. However, be mindful of potential noise from nearby events or tournaments.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests suggested visiting during the low season in April to avoid crowds and potentially secure better rates.

The hotel's proximity to Westfield Southlake Mall and Star Plaza Theater makes it convenient for shopping and entertainment.

Some guests encountered issues such as broken shower gel dispensers and slippery bathtubs. It's advisable to promptly report such maintenance issues for a comfortable stay.

If you require specific accessibility features, it's recommended to inquire about the availability of features such as roll-in showers and wheelchair accessibility.

Some guests experienced instances where breakfast items ran out or the breakfast area was closed for a day. It may be helpful to verify breakfast availability during your stay.

While some guests appreciated the view and the hotel's efforts to minimize noise, others mentioned noise disturbances from neighboring rooms or nearby tournaments. Consider this when selecting a room.

If the availability of the pool is important to you, it's advisable to confirm its operational status before booking, as some guests were disappointed by its closure.

If any issues arise during your stay, addressing them promptly with the staff may lead to a more satisfactory resolution, as mentioned by guests who received assistance with their needs.

While many guests praised the cleanliness, others reported issues with cleanliness, such as dusty shelves and instances of unclean floors. It's advisable to keep this in mind and communicate any concerns to the staff.