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We had a problem with our room, we where moved to a better room straight away. The staff on reception couldn't speak English so had a job asking question about food.
Breakfast and Dinner both were excellent
The lady at reception and very helpful and friendly. Limited menu for dinner as out of beef, dirty bedroom and ensuite
breakfast and dinners were excellent
The room was clean, quiet and comfortable - great value for money. The fact that the family room was on the top floor and there was no lift meant numerous trips up and down with luggage.
it was really near to the airport which is why we chose it. the breakfast that was available. a cooked breakfast would've been good.
The hotel is rather shabby in its interior decor, it needs a make over.
small friendly hotel not having a lift as we had a lot of luggage
Price, parking and close to Beauvais Airport ( car is necessary) Wifi was terrible. I went to the front desk to ask is there was anything that could be done to improve on the signal, and I was told that it might improve after 10 PM. This, unfortunately, was not the case. This was one of the worst Internet connections I've experienced anywhere, and I travel a ton.
Price was very important as we were using the hotel as an overnight stop off prior to flying out the next day. Breakfast was substantial and great value ...well done. Hallways were a bit dark but that's it.
friendly help full staff noisy fan in room even when switched off. very basic room and dated from the 80's - sweets on pillows??? also said it was 5 minute walk drom station, reason for booking, wasn't and had to find a taxi.
We came just when the hotel was closing for the night and met the hotel employee as she was leaving. She was very helpful and went back in and showed us to our room. The room was simple but very clean, quiet and comfortable. We have no complaints
Very close to the airport Small room and would be better if the staff try to speak more english to non french speaking guests
Close to the Paris-Beauvais airport No possibility to have breakfast early morning.
close to BVA airport, about 20mins wark. Room is clean, Hotel is ok for one night stop. Not easy to find the hotel if you arrival SNCF station in the town, take a taxi costs eur30.
the staff were the most helpful that you could wish for no
The location to Beauvais-Tille Airport and the bus stop location near the hotel is great.
Easy to reach with bus. The room was humid and cigarettes smokey.
It is handy located, close to the airport. We had 2 rooms and both were rather clean. Good price Very very very basic. No tea/coffe facility. Reception closed after 11 pm. The receptionst was unable (not rude bot 'not bothered much') to order taxi for us and we had to walk to the airport (about 30 minutes)
Easy to find and that there was a restaurant adjacent room was a bit small
Within 25 minutes to the airport. Clean.
The service and the variety of activities available.
pleasant helpful room cleaners (poor front desk and maitres d') .good swimming pool compared to many others in similar sized hotels . Good breakfast Absolutely awful design of 'modern' hotel attached to small chateau.Horrid mismatched souless interior fit out. Bare walls in bedroom-( no pictures/photographs)Carpet pattern and bedroom layout reminded me of a correctional institution. All floors looked the same so easy to get mixed up as to what floor you are on.Souless restaurant . Was unable to eat in restaurant on one of the 2 nights of our stay as Maitre D' and front reception staff said they were booked out although dining room only had about 2/3 of the tables set for dinner. Potential guests should be made aware that they may not be able to eat dinner in dinning room in spite of the fact they are staying in the hotel! No really easy alternative for having dinner close to the hotel
We stayed in one of the corner rooms, which was lovely and bright and tastefully decorated. Our 9-year old daughter was with us, and there was no problem getting an additional bed in the room. We arrived fairly late and ordered room service. This was probably one of the best burgers that i have ever had, and excellent value for money. Breakfast was delicious as well, and the service very friendly. We loved the grounds and the beautiful swimming pool. Unfortunately it wasn't warm enough for us to have breakfast outside, but this would have been lovely. We will definitely come back when we travel again to France. The restaurant and bar area lacked atmosphere. I also thought that more could be done to make the stay more family-friendly, with for example a play area outside. As it is this hotel is very much a luxury business hotel. It does not really cater to families or to romantic getaways. Having said that, we really enjoyed our stay.
The rooms were clean and comfortable. The grounds were large and the gym was well equipped. The breakfast was good. Our experience in the restaurant was dismal. The manager was very rude and abrupt. We wanted to walk out but were starving and the hotel is in the middle of nowhere. When the food arrived ( we ordered 3 courses) it was not good at all. We were so disappointed. .
Good location, quite athmosphere, polite staff Seemd it was little cold in the room, the corridor should be renewed
The breakfasts and the spa area. Jogging and walking in the beauitful grounds was great. Also free to use tennis courts
Wonderful hotel within lovely grounds. Excellent restaurant. Very helpful staff.
Hotel clean staff very helpfull and friendly rooms large and comfortable good food tea and coffee expensive So very disapointed to find it was a modern hotel and not a chateau we were staying in.expected to be in a chateau not in the grounds of a chateau
Excellent public rooms, customer care and restaurant service Dated room (I know it's an historic building but the facilities could be freshened up)
Staff were fluent in several languages and were freindly at both the reception and restaurant. Firstly, guests do not stay in the Chateau itself, but another building. The photo on booking.dot is therefore misleading.
Beautiful setting, fuctional, excellent for children Forced to move hotel so a conference could take place (prices upped by 55 euro per night for incoming guests!). Staff showing no concern at evicting disabled visitors
This is a great hotel with a great staff.We found the service to be outstanding,and the staff very helpful.The room was large,clean and had many amenities.It is a great base for Paris.We will stay here again.
The staff were brilliant, checking in and out, also in the restraunt. the room was cleaned well every day and the air conditioning was good. plenty of parking space, and many villages a short drive away and Paris was within easy reach. Stayed five nights and found plenty to do each day. The fact that the TV had only French channels.
Really nice environment.. Large park around, horses.. but need to know that you do need to have a car to stay in this hotel... No other option if you also want to enjoy Paris and its surroundings at the same time.
The serene and perfect location and relaxing athomsphere
The tennis facility is in bad shape and unusable
Staff was very helpful, room was a large, lots of room t move around
Attentive staff, small but decent room. Good breakfast (extra cost). A bit far from the airport and the shuttle bus takes 40 minutes to get there at night and then only runs early in the morning. We had to take a cab for 15 euro to get to the airport later that morning. Rooms not as soundproof as they advertise.
Good location & easy to find. Plenty of car parking available and free WiFi which we used for onward bookings and tourist attractions on our holiday.
The hotel staff were very pleasant Yes, it was too far out of town and very far to walk to from the town. Taxis were impossible to get. There was supposed to be a shuttle bus to and from the airport but it did not materialise.
Hotel staff very nice, we felt totally relaxed. Bar is very small, but maybe that is because we are Irish. Ha Ha
Arrived late at night but this was no problem
Car Park. Had to wait one hour to check in, although reception supposed to be open. When given keys to rooms, found rooms not ready and still as left by previous occupants. Refurbishment of hotel left reception and corridors in a very dishevelled and dirty state, which was not advised at booking stage.
Hard to find even with sat nav.
Staff unfriendly and lack of general hygiene at the hotel
Paid before seeing the room and then found TV not working. When I complained they already knew so they could have informed me when we checked in. They could not provide an alternative room or replace the TV. Shower leaked onto floor in shower room. Only one soap and one shampoo sachet.
there was hot water. This was the smallest room I've stayed in. We booked a double room but were given a twin room. If you wanted to sit on the chair at the desk you had to move the beds.I think we woke the whole hotel every time we opened the bathroom door - noisy!
The front desk staff was impeccable. The bar staff lacked personality and the menu left much to be desired. The room was disappointing as there was no character associated with the rest of the hotel.
Despite being very busy with conferences, the staff and kitchen performed at a high standard. Cuisine is definitely worth a Michelin star - we had a first class menu with all dishes well prepared and presented - and the prices for fine wines are as reasonable as they may be in France. Lovely ground, quiet, and quite efficient staff. For us a far more pleasant alternative to fighting the traffic from Paris en route to an early flight from CDG. Staff generously upgraded us. It seems a bit understaffed; this feeling may relate to our late arrival in the afternoon.
location, food They gave us a twin not a double - no champagne on arrival.
A grand chateau hotel with good facilities in an excellent location. We were upgraded to a deluxe room which also helped us enjoy our stay. The service in the dining room did not match that of the rest of the hotel or the standard of the food it served, which deserved better.
lendroit et le batiment le tapis plein,la peinture de la chambre ainsi que sa grandeur.pas d'endroit pour déposer la valise
Beautiful Chateau in charming Chantilly area! Extra special with the golden leaves of autumn! You must look around their grounds. Whilst superb quality, the restaurant was pricey...
Very nice location and setting. The main building is historically interesting. The staff were friendly, and the room (in the main building)was large and comfortable, with the exception of some rather strange designer chairs. Nothing was quite as it seemed. The bar was luxuriously appointed, with a pleasant outdoor area, but service was intermittent - someone turned up every now and then to have a look. Bar prices are extremely high - would have been ok if the service had matched them. The (free) Wi-Fi wasn't working when we arrived, and it came as a surprise to the staff when it reappeared the next (Sunday) morning. There was a weird emphasis on security - a barrier at the main entrance when we returned to the hotel at about 9.30 pm, with one security man to take the car registration number, and another in the reception area. Perhaps a VIP was dining. For the room price, air-conditioning might have been expected, but was absent.
Loverly setting good restaurant and swimming pool. 5pm check in not too good considering check out is 12 noon.
the bed rooms we did not see a lounge only the bar
The staff was vary friendly and helpful. It would be helpful if there was a check in possible by at least 1200. Most US tourists arrive at CDG very early in the AM.
This hotel staff was very helpfull. this hotel was not a 3 star by any standards, the room was not clean and the bathroom was dirty. I would urge anyone who's thinking of booking it to please reconsider and choose another one. Also was not good value for what you get.
Excellent room, very friendly and helpful staff Requested car parking, but was not available at hotel. Luckily, it was Sunday, and free parking opposite.
the breakfast was pretty good The room was very poor, old fashioned and in need of major refurb. I would not use this hotel again.
Walking distance to restaurants , shopping and train station Poor wifi, bathroom and hotel hallway lights needed to be turned on manually
The buffet breakfast was very poor
Good big bed No
Hotel Chenal offered a nice stay with pleasant staff and good services, comfortable room etc. There was a carpet on the floor, which is not recommended because it's hard to clean it perfectly, so many people do & will have allergic reactions! Besides that, wake-up call service didn't work.
location a little shabby
nice staff Bad standard. Far below expectations
well the location was not to bad only across the road from the train station and not to far from cinema . well i didn't like this hotel as we paid 129euro for a room and the rooms and corridors could do with a revamp 10 years ago so glad i was only staying one night .
The location with easy acces to train and airport shuttle. Comfortable room that was big enough for our family of six. Friendly staff.
too small room for three people
Welcome was a little cool, though not unfriendly. Room very comfortable and with tea/coffee making facility - a big plus for hotels in France! Wide choice of foodstuffs for breakfast and morning staff were friendlier for checkout. Difficult to find - The entrance is tucked away in a commercial complex and is poorly signed. Some extra signing or a clearer map would be appreciated.
As we had all cycled over 70 miles to get there the ample fresh food for breakfast and evening meal was most welcome
nice staff Wireless internet wasn't working during whole stay, annoying for a business traveller.
Accessible, restuarant great, easy access to rooms. Inexpensive. Room smelt of smoke covered by air freshener, beer and wine were very expensive.
The rooms are good with bath and shower,tv,tea & coffee The restaurant staff was rushed and the service was slow as if short of staff
nice bathroom :)
We enjoyed the staff service, the rooms were clean and confortable and had heating, there was also internet. We also had a kettle to make tea or coffee and packets of biscuits.We only stayed for one night because we were going to Paris. The location isn't brilliant but there is a supermarque nearby and regular buses to Beauvais.
The reception was very correct as also in general the room facilities were ok. The remote for the TV was not working.
The best thing about the hotel was the comfort of the bed. Quite the most comfortable I slept in on a journey around France. The directions given when we booked the hotel said that we should leave the autoroute at the exit maked Beauvais Nord. There is no such exit and we has passed B sud and B centre and had to motor on to the next exit about 15k further and then come back. To make matters worse we were caught in a traffic jam on the autoroute. The exit should be beauvais centre.
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
Private parking, nice breakfast n/a
location and great service I couldnt switch off the air conditioner
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
Good standard as always. None
Nothing special. Was a very short overnight stay. For this kind of hotel it was surprising there was a waterboiler set in the room for making coffee/tea. The heating was shut down (or broken?) in the morning.
Courtesy and quietness Room light bulbs U/S on arrival but quickly replaced on request.
The hotel rooms were very modern and clean. staff were very helpfull
very convenient for Chantilly town and out of town shopping centre the room was a bit on the small side relative to what it costs
Freshly laundered linen, warm room. Very clean and good power shower with hot water. Secure parking. Functional room. I was happy to pay in cash but no receipt was offered nor given . Since this was our first stay at this hotel chain I was unaware if this was normal. I was a little uneasy but we enjoyed the stay and thought it was good value for money.
value for money
Out of the way in nice setting but easy to get to from Aix. Very helpful staff. Very nice "resort like" athmosphere.
Restaurant food was much better than the last Campanile I stayed at - a very pleasant surprise. This however does not justify the increased rates for "New Generation" Campaniles - all the other changes should be part of the normal maintenance of the facilities. Although it was a "Next Generation" Campanile it looked rather run down from the outside. Paint was peeling off the outside stairways and walkways, the fan on the kitchens was very noisy (needed urgent maintenance to stop disturbing guests) & even the large Campanile logo was crooked! The room was fine (if you .like green) except for a confusing switch for the bathroom heater and a few loose fittings (e.g coathooks and shower head rail).
wacky room, alternative food options, free parking. Free internet actually everywhere, not just in public areas (too many hotels claim "WIFI everywhere" when it is not the case) my stay coincided with a sales reps' training meeting - nice for the hotel I realise but irritating to be surrounded by smell of cheap after-shave
breakfast although I requested a non smoking room, I was given a smoking room with a strong cigarette smell
it was very easy to get onto the airport shuttle, just a 2 minute walk
I would describe the Premiere Classe more of a "motel" than a hotel. Having said that, it was clean and suited our purposes for an overnight stopover on the way to Disney. My 9 year old daughter loved her bunk bed! For the price, we couldn't really complain about anything.
Very small room and toilet
i liked the guy at the reception,he was very friendly and efficient,i also like that the bus station for the airport was very near i didn't like that we couldn't have lunch or dinner at the hotel,the bed was to small for 2 people but overall this hotel it was a good choice!
It was very inexpensive it was bit loud, and not really in the middle of Beauvais
staff of the hotel is very good,otherwise how much money,this much music very small and dark rooms
the two rooms we booked were on different levels and different sides of the hotel.
Excellent value for the money. We needed a place to stay near the airport. Buffalo Grill and McDonalds are within walking distance. No problem with the reservation on line and acquiring the room keys from the dispenser after hours. Compact rooms (like on a cruise ship) but perfectly adequate for one night. Good breakfast selection.
I realy enjoied staing at your hotel. The receptionist girl was realy helpfull and kind. (I had something to print and this saved me some money). Room was clean, well heated. I had a room with 3 bads, I can realy recomand that for a family with kids. Kids will enjoy it. I was missing the cupboard for clothes.
Very friendly staff. Good in English! The view from my room on utilities
staff very friendly Shame there were no leisure facilities ie pool or gym
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
Hotel reception staff were very helpful.
Hotel staff where efficient and very helpful.
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
you get what you pay for.
very good ratio comfort/price
Near motorway. Open on a Sunday night and food provided. Nice to have tea coffee in room. Ample parking. On your website it was stated no parking space; this could have deterred us but we had visited you before' so we knew better. Directions from the motorway going north could have been better, but fortunately we remembered the way from last time.
最低15文字以上ご入力ください Tv was no function.
This hotel was close walking distance to the Parc des Exhibition for a dog show. They took dogs and had great space for dogs to be walked. Breakfast was very basic and over priced but not many options in the area. Shower was great though! It is quite old and smells a bit when you walk into the rooms. Linens are rough and they only have 2 twin beds or one Queen option. They do not put three people in a room. Had my son with us that sleeps in our bed. They would not allow it. Fire dept has to know how many people in each room and it was a problem to tell them there was three in our room for some reason. Then all of a sudden it was ok. Anyway, make sure to book exactly as described. The comment section of Booking.com does not go to this hotel.
Restaurant (but I stay here a lot and know the Chef is good - not always as good at other Campaniles) Typically Campanile - too much noise from other rooms. Not as good value for money as it used to be.
Ease of access. Some staff were not overly welcoming. Unable to obtain any drink (Alcohol or other) before 1900 or after 2300 hrs. (2200 hrs on Sunday). Bathroom and tea/coffee consumables not replenished for the 2nd night.
Secure car park, easy to find using sat nav! Room on the small side!need a uk news channel would be helpful on the tv! Room floors could have been a little cleaner! Breakfast area could be a little cleaner to.
Simplicity double charging of breakfast
Value for money was excellent. It was a good choice when the room was just for sleeping in. Breakfast arrangments could have been a little better. Whilst I appreciate it was only 8 euro's per person it probably needed a little more personal touch. You were very much left to sort yourself out.
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Generally everything was good
Clean, staff were wonderful. Lack of amenities... Broken equipment
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Proximity to transport connections Poor welcome on arrival - quite disinterested