off of reforma but still very vibrant area with easy walk to US Embassy and Reforma
4 stars
NH Collection Mexico City Reforma
Liverpool No 155, Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 228 9928Photos of NH Collection Mexico City Reforma
Overview
Located in Mexico City, NH Collection Mexico City Reforma is within walking distance of El Angel de la Independencia and features a rooftop terrace and an outdoor pool. It provides guests with a convenient base with Sevilla Metro Station under a 10-minute stroll away.
This cosy hotel offers family facilities, such as a kids pool, babysitting/child services and a kids club. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
Rooms feature a private bathroom complete with a shower, a hair dryer and a bathtub. They all provide movies-on-demand, tea and coffee making facilities and a mini bar.
NH Collection Mexico City Reforma's on-site bar offers an extensive drinks menu, while the in-house restaurant serves international dishes. For guests preferring to dine out, the local neighborhood provides several bars and restaurants serving a selection of different cuisines.
The hotel is ideally located for discovering the city, with Salon de la Plastica Mexicana just a short walk away. It is also within walking distance of Museo del Objeto del Objeto and The St. Regis Mexico City.
Latest deals for NH Collection Mexico City Reforma
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at NH Collection Mexico City Reforma
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Minibar
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
General
- Family rooms
- Seating area
- Soundproof rooms
- City view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Workspace
- Desk
Fitness
- Fitness center
Reviews of NH Collection Mexico City Reforma
7.8
Good
3330 verified ratings
Wonderful
1386
Very good
647
Good
530
Okay
261
Fair
206
Mediocre
119
Poor
180
Summary of reviews
Guests say
Guests appreciated the hotel's central location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness issues, including maintenance problems and noise disturbances. Overall, while some enjoyed their stay, others felt it fell short of expectations due to these concerns.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
23 reviews
7.9 out of 10
1 review
All reviews
Pros (+) Friendly, efficient and welcoming. Got an upgrade on the higher floors.
Pros (+) The attention to our special event!
Cons (-) Great hotel!
Pros (+) Updated, chic decor. Comfy bed. Good location. Staff is friendly.
Cons (-) General upkeep and maintenance. Room walls and door are thin - had to switch rooms because there was a kid running and crying outside in the early AM. Second room, the toilet bowl was leaking. Third room, which was an upgrade, the balcony door didn't lock and could easily be accessed by the adjoining room that shared the balcony if they wanted to risk maneuvering over the balcony separator.
Pros (+) Nice comfortable room.
Cons (-) We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.
Pros (+) Room and breakfast was excellent
Pros (+) The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Cons (-) The check-in process was shaky and we weren't allowed to check in until after 30 minutes after check in time because there wasn't a room available.
Pros (+) Room was nice killer shower and a high tech tv!!
Cons (-) I didnt like the private cab service out side . He over charged me by more than double . And then to justify the charge he took a longer route . So pretty annoying . On my way home I paid a third of the price and it took a quarter of the time .
Pros (+) I loved the location of the hotel. It was always very clean. The view from my room was fantastic!!
Cons (-) I didn't like that a room key was needed to be put in a slot to power your room. So if you were gone most of the day the AC was off.
Pros (+) The new rooms really make a difference to the old ones. Very comfortable and finally a bathroom with shower that gives you enough space. Breakfast as usual is very good and offers a daily changing variety. The Hotel is currently under refurbishment. Floors 3-7 and the lobby are being renewed.
Cons (-) Closet
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
NH Collection Mexico City Reforma offers a rooftop terrace, outdoor pool, and a kids club for families. Additionally, guests can enjoy an on-site bar with an extensive drinks menu and an in-house restaurant serving international dishes.
How is the cleanliness and maintenance of the hotel?
While some guests have mentioned concerns about the cleanliness of certain areas, NH Collection Mexico City Reforma provides daily housekeeping, professional cleaning, and guest accommodation disinfection between stays to ensure a clean and comfortable environment.
What practical services are available at the hotel?
NH Collection Mexico City Reforma offers practical services such as express check-in/check-out, 24-hour reception, room service, and a tour desk to assist guests with their needs and ensure a convenient stay.
What can guests expect from the hotel's food quality?
Guests can expect amazing breakfast options and international dishes at the in-house restaurant. The hotel also provides the convenience of food delivery to guest accommodation and a well-stocked minibar.
When is the best time to visit the hotel?
The high season for NH Collection Mexico City Reforma is in October, offering guests the opportunity to enjoy the hotel's great location and spacious rooms. However, it's important to note that some guests have experienced noise from nearby clubs, especially during the evenings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Premium Room
Some guests mentioned that the premium rooms offer a better experience with modern amenities and better views.
Consider Noise Levels
Several guests reported noise issues, especially from nearby clubs. Consider requesting a room away from potential sources of noise.
Check Room Amenities
Some guests experienced issues with in-room facilities, so it's advisable to check the functionality of amenities upon arrival.
Explore Nearby Attractions
The hotel's proximity to attractions like El Ángel de la Independencia and Museo de Arte Moderno makes it convenient for sightseeing.
Be Mindful of Check-in Times
Some guests experienced delays in room readiness, so it's advisable to confirm room availability during check-in times.
Request a Room with a View
Guests recommended requesting a room with a city view, especially from the upper floors, for a more enjoyable stay.
Consider Noise Levels
Some guests reported noise issues, especially from nearby clubs. Consider requesting a room away from potential sources of noise.
Check Room Amenities
Some guests experienced issues with in-room facilities, so it's advisable to check the functionality of amenities upon arrival.
Explore Nearby Attractions
The hotel's proximity to attractions like El Ángel de la Independencia and Museo de Arte Moderno makes it convenient for sightseeing.
Be Mindful of Check-in Times
Some guests experienced delays in room readiness, so it's advisable to confirm room availability during check-in times.
Location
Liverpool No 155, Mexico City, Mexico City Federal District
What's nearby
- Zona Rosa260 yd
- El Ángel de la Independencia0.3 mi
- The St. Regis Mexico City0.5 mi
- Museo de Arte Popular1.4 mi
- Paseo de la Reforma1.7 mi
- Chapultepec Forest1.7 mi
- Plaza Garibaldi2 mi
- Plaza de la Constitucion2.1 mi
- World Trade Center Mexico City2.2 mi
- Catedral Metropolitana de la Ciudad de México2.2 mi
- National Palace2.3 mi
- Foro Sol Autodrome4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about NH Collection Mexico City Reforma
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $137 |
Average price (weekend night) | $130 |
When to book a room at NH Collection Mexico City Reforma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at NH Collection Mexico City Reforma
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See most recommended stays in Mexico CityGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 6.1 mi |
Everything you need to know for your stay in Mexico City
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