Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.
The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.
Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.
Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night
The location in proximity to the airport was its main feature. Breakfast was excellent but not inexpensive. One of the rooms labeled "non-smoking" had a very strong and unpleasant tobacco odor.
Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.
Close proximity to the airport. Friendly front desk. Clean. It was very difficult to find - I was lost for an hour and the front desk did not speak English well enough to direct me.
Warning - Ordered a taxi for the nearby airport at the reception. It showed out to be a no-meter taxi driven by a lady working for the hotel charging me outrageous euro 26 for a 3 minute ride from the hotel. Pushy servants in the restaurant eager to sell. Breakfast selection and quality is great but dinner is not impressive. The wine selction is terrible even if you go for the highest priced. I am disappointed when hotels like this try to use you as they know you are a first and maybe returning client. However I work in Lyon and this treat was not satisfactory. The hotel is your "local host" and their recommendation should be trust worthy inclusive the taxi. I expect to be able to trust the hotel and their recommendations.
Business trip. There as not enough explanation on how to enter and leave the security in the parking lot.
Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).
Brekfast not served before 7AM
Fair hotel with cheap rate near the Lyon Saint-Exupery airport (10mn). Good and quite hotel for short stay. No more staff hotel after 10PM.
Friendly staff, lots of small things thought about well. The room was smelly
The location was great due to proximity to the airport. We enjoyed the kindness and service of the staff. Although all the rooms were non-smoking rooms, it was inconvenient to have people smoking at our floor.
New Hotel with all facilities in excellent order. Restaurant was very good None
Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.
My flight out of Lyon was cancelled by the airline and moved to leave from Paris. Despite knowing a week in advance, neither Active nor the Hotel were prepared to bend the non-refundable policy. I understand that's the policy, but there is in every opportunity the choice to adjust the policy given particular circumstances. I did not cancel the room out of my own choice, the airline made the choice for me. In my many years of travel experience most places with high standards of customer service would have refunded the money for the unused room, despite the policy.
Wonderful facilities and great location. I had an early morning flight, and with young kids, being near the airport was very important. It would be nice to be able to drive a private car to the hotel instead of parking at another terminal and then walking over. I was informed that only taxis could make drop offs at the hotel.
included mini bar, dinner at the restaurant was good, room was very nice light at desk did not work
Beautiful and well appointed room. Pleasant -- convenient -- close to airport. No wireless internet access. Only available for short period in the lobby. Restaurant was a bit pricey so we chose to eat at the airport.
Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.
Brand new Hotel next to airport!
Room service food (lasagne & cheese selection) was good and at the right temperature. 1. There was only 1 set of towels in the bathroom so we had to wait over half an hour after calling reception for another set to be delivered. 2. There were no cups or mugs or coffee sachets for the in-room coffee/tea making facility.
desighn of room was very nice they took money for minibar from my account which i didn`t use(it happened when I already left a hotel)...but after my pretension money was returned back
Great value with very friendly, helpful staff. Location...it is close to a one mile walk to nearest connection to public transportation.
This hotel is near from the exebition!
Close to the international air port as we had a early flight We found it difficult to find given the directions we had.
the manager small rooms
Comfortable bed. Good hot shower Outside looks like an overgrown shipping container. Nautical theme (in Lyon?? - about as far from the sea as you can get in France) continued weirdly inside with heavy rope handrail in room. Corridor carpets grubby and water-stained. Breakfast coffee weak and tepid - breakfast otherwise ok but not worth an extra 6 euros.
34 euro/night for such hotel is pretty good price Staff in this hotel almost don't speak English.
Central Location, Pleasant staff. Phone system was broken, WiFi connection was horribly inconsistant, and the room had much to be desired.
It was close to Euroexpo and cheap. a little unclean
I liked the fact that I could be there for a quick layover and there were no problems with going in late and leaving early. The shower was really strange and everything in the bathroom got wet. Also the manager said he would give me a wake up call which never happened.
convenient location very cramped accommodation - no elevator - tiny bathroom - not enough parking
Young & nice staff, good breakfast, clean rooms and no noise!! Perfect for young people or businessmen!
Good parking and restaurant; quiet location
The staff was very helpful and went out of the way to make sure that we understood answers to questions, The only play that we stayed during our trip that did not have an English speaking TV channel.
everything. extremely good value for money. They do not serve lunch after 2pm, they close the reception after 9am. however was very flexible with the breakfast timing. it is a general french thing, so I do not blame the hotel for this.
Breakfast was very good It was difficult to find and apparently is not Kyriad any more so we were looking for the wrong thing. Also our Sat Nav did not recognise the address
Cost effective and rooms were just fine. We went there to check in at 2pm on a Sunday. The door was locked. Eventually someone came who didn't speak English and made a phone call before letting us in. It was unprofessional, but it was ok in the end.
Nice owners - served us breakfast at any time - even 11:00 am
Frendly people A bit old inside
Quiet location, nice breakfast
Clean - bed comfortable food V.good No bath no bar
Multilingual staff were helpful and coordinated our stay and transport to the airport well. Dinners were surprisingly good and a good value. It is a bit remote from most things unless you have a car.
Very close to the Lyon Airport, 10 mins on back road. Hotel under renovation, clean basic rooms - good for night stay. Owners very nice, speak english.
Close to airport Very hot, indifferent staff, depressing decor
The owners are very personable and helpful! This is a small nicely remodeled hotel. Nice breakfast. Clean updated room. Perfect distance from airport.
Place is calm and quite. None particularly.
They were quite close to Lyon airport, and offered a restaurant for dinner with several choices. The owners Laurent and Juliette were extremely helpful and friendly.Fast free WiFi in the rooms Very small old TV--not really a major issue.
Staff is friendly and accommodating. The bedroom and bathroom is spotless. Television and Internet access is free and flawless. No air conditioning- I would never have booked there had I known that.The hotel kindly provided a fan.The hotel is on a main street,beside a 24hr gas station. It's a noisy environment especially if you have to leave the windows open due to the heat.The hotel is listed as close to the airport ( St. Exupery) but they could not give us precise directions " just go straight" got us hopelesssly lost.
Staff is very nice. Good parking. Hotel was quite close to work. Room service was fine, always clean. Was too expensive for the service they give you. Breakfast, 7 € for a croissant, few bread an coffee!! Wifi was not available in all rooms.
quite clean and nice looking room. no answer from telephone customer care, we where obliged to sleep the first night in anotherHotel as we were travelling from outside country and we reached it late in the night.
service by gentle people, quiet, really near by fairgrounds of Lyon breakfast at weekend only after 8 am
The management whom I met in the morning, posts stay were very very nice. The room was not a moderne hotel....... I did not like that the accommodation internet service linked to Hotel.com was not up to date. My reservations were incorrect. The room left alot to be desired. One towel, no shower curtain, awful pillows, at least the croissants were good.
Guy at the desk was very friendly and helpful. Back dated interior. Pre-packed breakfast. Very poor bathroom. Shabby room. Very hot room and a lot of noise if window opened. The hotel is old and needs to be renovated urgently.
the staff were friendly and able to solve our problems. Big rooms.
Very close to the site I was visiting. Possible with check in after 22.00 if you call in advance. The room was very noisy, close to a heavily trafficed road.
friendly staff hotel needed some modernising next to a very busy petrol station
Price and location. It was too cold (in August!) during the night.
Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.
Close to the airport, spacious rooms A little too pricey
Close to airport. Clean and basic comfort. Was there in time of national strike but staff was friendly and efficient.
Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.
Helpfullness of the staff
Good staff, good location (near the airport and Lyon st exupery station), shuttle bus available to airport
Welcoming, good dining room and good food, good shuttle service. Information not quite clear regarding parking facility
Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.
So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place
It is close to the airport
Convenient to St. Exupery Airport (15 minutes by car). Free computer and printer in lobby (20 minute limit) Hard to find from the autoroute exit -- signage could be better! Wifi is costly
sound insolation quite good despite it's close to a highway a bit expensive for what it is
Hotel was easy to locate and convenient for our journey. Rooms a good size and clean and comfortable. For a family, the breakfast was far too expensive and we were unable to eat there!
Everything about our stay was great - no complaints on any front at all No - thought it was a really great experience
Good rooms Price / quality is poor. Breakfast far too expensive.It's just a simple hotel alongside a motorway and not in the city centre.
no tea and coffee making facilities
Very competent and polite staff. Free wireless adsl. Quiet environment.
Quiet environment. Clean room. Reasonable restaurant. Good breakfast. Typical hotel for people on the move to their holiday address. Rather small room in the middle of nowhere. No good public transport to go to Lyon center. Very hard for the hotel staff to get a taxi. No bar.
The hotel was reasonable, fairly comfortable and had easy access to the Lyon airport. The room for three was a bit tight.
warm, clean and tidy We booked because it had a restaurant, this was closed.
A very good hotel, clean and quiet, good price. Rooms is big enough for couples, the equipments are new and well functional
Great location and easy to find, free parking and nice staff. 10 minutes by car to Lyon centre and not far from the motor-way. Room has everything necessary, loved free Wi-Fi. Good as B&B for one night. 8.5 Euros per person for breakfast is way too much. There are some boulangeries, brasseries and McDonalds around the corner or in Bron (5 mins).
Excellent value evening meal, friendly staff, an allround excellent hotel Cant fault accommodation
The staff were very helpful. The hotel provided what we needed for an overnight stay on our journey back to the UK. The only issue we had which made us initially uncomfortable was with mosquitos in the room but we had some fly killer spray with us that overcame this problem.
Perfectly and imaginatively equipped room. Superbly clean and new bathroom.
Clean tidy room's. Ideal for a night stop. We were put in a smoking room, Could do with a couple more T bags and Milk.
good food in the hotel restaurant
good beds, clean, not noisy, friendly staff na
Good value for money - clean room, nice breakfast. A/C did not work in one of the rooms, but we were given new room after we complained.
The booked rate was significantly under the published price per room. A bonus for us The hotel was "tired" and my first impressions were not good. The refurbish works in the dining room was a once off and unfortunate. Whilst it was a Holiday Inn, I had a higher expectation from that presented and delivered
Everything was perfect. Bathroom, even though it was large, not really enough sophisticated. But largely acceptable anyway. Nothing.
Good value for money and lots of variety for breakfast
Quiet Suburb ,friendly, relaxed and efficient english speaking staff, tres bon.
nothing in particular rooms are small, not really comfortable
easy check in and out of reception rooms a bit small and doors did not properly open as they hit the beds. The restaurant was closed and we were not informed of this until we arrived.
Good value accommodation and excellent park a few minutes walk up the road. Nice breakfast too. Reception could do with freshening up. There was a very stale smell which I suspect is due to air conditioning units needing cleaning.
Close proximity to airport. The fact it is used by passengers of the airport means there are people coming and going throughout most of the night . Also the rooms are very dark with a dangerous luggage storage rack above the bed, which one is warned about, but still it is stupid !
Price, cleanliness Electricity went out in the early am, desk clerk spoke no English.
The only good point worth mentioning was the meal at the hotel next door. Room was very basic, old and run-down, and it smelled stale.
The room was clean. Next door Canpanille restaurant was nice but had no option after 23h00 to get a meal Bad Bathroom, small and very hard to get a shower. Bad maintenance. The windows was broken and was the only way to get clean air. The soap dispenser was broken. No place to store clothes. No transportation. If you do not have a car, there is no way to get out of the hotel. Very noisy between rooms
Near motorway, easy to find
Good food First room smelled of cigarette smoke. There was a flood in the second bedroom during the night.
The breakfast was the only positive thing during my stay. First, mind that if you book a room at this hotel through booking.com, you don't get the code you will need for the machine which releases the key of your room, in the case of a late arrival. Past 9pm there's nobody at the hotel to open your door. You will need your reservation code and the credit card to get the key from the machine. Without the code, you need to call an emergency number. second, the hotel is poorly maintained. One cannot expect too much at this price, but there are unacceptable issues, such as the main door having a 5+mm gap when closed, allowing cold air and causing draft indoor. third, the location is quite in the middle of nowhere, and getting to and from there costs you eur 12+ each way.
Close to airport, good directions on internet, fast check-in Cigarette burns in the bathroom
Easy acces to motorway, safe and large parking area, very quiet site, close to the golf club. Fantastic for Golfers. Rooms very quiet and comfortable. Nice food and french wine. Friendly and Helpfull staff
- location out of the city - parking - poor breakfast on small tables - no hot water available - no elevator (second floor) - to expensive for what you get - noisy airplanes coming over
The Cottage rooms are very nice, clean, comfortable, all with a view on the river.
The staff was friendly. Countryside lovely. Staff could be better English . We had difficulty in getting taxis on time and price was higher than quoted when arrive airport
nothing to be exited about, the staff was nice the maintenance of the pool was poor, the restaurant not to good, just plain food
Staff were excellent, the hotel is close to my business activities, Internet connections are OK but are essestial to a business trip.
Hotel staff!! The rooms were too small
Good location, lovely restaurant position Poor food in restaurant and overpriced - had to ask to have breakfast on the terrace, despite good weather
The hotel provided everything needed for a flying business visit and I have no complaints.
Nice and relaxed Lack of room service
Metro station in front of the hotel. Hotel with private parking. Comfortable and clean room! Breakfast not in accordance with the price! Not bad, but can be better.
Proximity to the Metro. Tip: Free wifi across the street at McDonalds. Paying for the hotel wifi when it is free across the street.
i recomend this hotel for everybody!!!!
Easy link to the old city (subway across the street), free parking (staff waived the charge) Checking in...no place to stop on a busy street to get directions to the parking garage.
bad clean of room
Location is very convinience. Very difficult to find out parking space.
The kind and helpful service at the reception. nothing
The Glass shower shield and assembly was missing from the bath wall. When using the shower, water gushed all over the floor. I had to use the bath instead. In my opinion the room should have been unserviceable until the shower shield had been replaced. Air Conditioning did not work and the room was too warm. It was noisy from the street below if the window was open.
The staff were exceptionally helpful and polite Only thing was that there was quite a lot of noise coming from the street late at night.
Room very good , quiet and comfortable bed. Good breakfast selection. None
Simple hotel for a quick overnight. Staff was very friendly. Breakfast is too expensive and is not worthy. Hotel is far from Lyon but when traveling by car it's still ok.
Room a little small, only one electric socket
it was clean and quiet as we were the only ones there, not much choice of restaurants unless you like italian
Close to my visit Check-in closes too early
Just ok, room small, bathroom small, typical budget hotel.
nice staff scent in the room, shower without any curtains - too many water around. it seems to me it was rooms with facilities for disabled guests, but i was not know this before
Near from everything, shopping, city centre, Golf course etc..
Staff was flexible in arranging breakfast on Sunday morning.
Bus stop in front of the door. The staff rarely understsand English, nor Spanish.