Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.0 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.0 "Good bar."9.0 "90% thought
beverage prices were a great value ." -
5.3 "Service is ok."6.2 "Only 62% found the
staff to be friendly enough ." 5.4 "Hotel security was average , thought 54%." -
5.2 "Rooms are ok."5.1 "
Beds were acceptable for 51%." 6.5 "65% thought thekitchenette was ok ." -
4.6 "Value below average."
-
3.1 "Horrible vibe."3.0 "70%
criticized the unstylish hotel ." 1.8 "Unfriendly atmosphere , according to 82%." 0.9 "For 91%, thelobby entrance was sub-standard ." -
3.1 "Generally quite dirty."3.1 "69% said
rooms were dirty ." 3.8 "62% thoughtit was rather dirty ." -
3.1 "Disappointing internet connection."3.1 "69% said the
wifi quality was bad ."
Overall Rating
-
9.0 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
6.8 "Bar is ok."
-
5.6 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." -
5.6 "Service is ok."6.8 "Only 68% found the
staff to be friendly enough ." -
4.6 "Value below average."
-
3.5 "Vibe wasn't good."3.3 "67%
criticized the unstylish hotel ." -
3.4 "Internet is poor."3.4 "66% said the
wifi quality was bad ." -
2.9 "Generally quite dirty."3.0 "70% said
rooms were dirty ."
Overall Rating
-
9.1 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
7.0 "Good bar."
-
6.8 "Pool is mediocre."
-
5.2 "Average amenities."
-
5.2 "Service is ok."
-
4.8 "Rooms are not good."1.3 "87% thought they were
poorly maintained ." -
4.3 "Value below average."
-
3.2 "Generally quite dirty."
-
3.0 "Horrible vibe."1.8 "
Unfriendly atmosphere , according to 82%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
Great hotel and good location nothing
-
9.7review from
It was right on Ocean drive in the middle of South Beach's Art Deco. The room was large and clean, and the staff was friendly. N/A - was happy with everything.
-
8.8review from
Great location to South Beach Miami and all that it includes. The diversity of people, the constant party atmosphere, it's ALL happening on South Beach. It's pretty noisy until 3:00 or 4:00 am. Careful with the drink menu - I ordered a mojito -and it came in the bathtub size glass for$42! I wouldn't bring pre teens or younger -there's much adult activity going on that they don't need to see up close and personal.
-
6.0review from
The location was good. They had granite and lg appliances. The hotel is split in what I would call two different buildings maybe 3?. There is another business in between. So to get to where you check out and the pool is in a diffeenrt building. This being because my room was in the other building. The rooms are decent. Very cheap. The bed was on what looked like ply wood. The air unit had a dirty filter and mold. It's hard not to look at being its seen while in the shower. There were 3 different colors of light bulbs in the room. Hope you get a high room we were on 5th level in the other building and imthe noise was fine but one floor down and it bounces off the other buildings and is quite loud know this from another family member staying on the 4th floor. Does not have that comfy welcoming feel of being on vacation when you come in the lobby. There is also no bathroom in the lobby or any welcoming refreshment that most hotels seem to have now a days. I was also with and older couple in there 60s that stayed in another room and they had very so similar feelings. Great for the location of the beach but will not go out of my way to stay there again
-
5.1review from
location was excellent except for the noise echoing through the alleyways on both sides of the building!!! The staff was friendly in the hotel and the restaurant and the food (didn't try the mexican) was good....not great, but good. The view from the rooftop pool was beautiful Unless I don't want ANY sleep, I can never stay here again. It's too bad, but the drunks screaming until 4 a.m. echo in the alleyways and then the rubbish trucks come along and keep you awake and lastly, some "clown" was going up and down the street yelling "Good Morning, Miami" @ 6 a.m. I was so glad I only had reserved one night.....it ruined my entire next day because I was exhausted from no sleep and I didn't go out to the bars.
-
9.6review from
Had a great stay at the Congress and will be staying again It took a little long to get checked in and the elevator was slow and broken for some hours
-
8.3review from
Amazing rooftop pool with a great happy hour. Right across from the beach so great location. Right in the middle of the action. The noise is a bit intense. Also the hotel is by the pushiest restaurants on Ocean St, which got to be a bit much.
-
7.6review from
Good location, friendly staff. The hotel rooms are not well insulated against the loud music and busy happenings of the street. For instance, on its first floor here is a restaurant/bar that plays music very loudly till 3AM, so if you are not prepared to be out that late, you will have a tough time falling sleep because of the noise.
-
3.7review from
design of the room the front desk personel (unkind) and the room carpet (stained)
-
6.3review from
Location on South Beach and price was very affodable The room was very cold 62 degrees and the front desk explained it was unseasonable cool and the rooms did not have heaters.
-
5.7review from
Room size,vicinity to beach Some front desk staff very friendly,others not at all.. Housekeeping turned on the dishwasher every day,just to wash our 2 coffecups.Thats expensive for the Hotel and not enviromentally friendly.
-
6.7review from
Well located for walking around the art deco area. Good to have a (small) roof top swimming pool to cool down in.
-
6.0review from
I like the location. There hidden fees.
-
5.6review from
exellent location in the heart of Miami Beach, lots of restaurants and bars around, beach just opposite the road valet parking quite pricy at 35$ (other hotels in Miami Beach charge 15-25$), very noisy aeration/climatisation fixed on the outside facade right next to our window, long discussion with the receptionist who insisted on charging us beverages from the minibar although we didn't touch it...
-
5.4review from
The rooms were set up nicely and the beds were very comfortable. -Pool was very small to accomodate four buildings worth of guests, the pool was cleaned only once a day and this goes for the common area as well, food containers, cups, cigarette butts, truly disgusting. -The concierge service was definitely not up to parr. We had to inquire about what type of tours were offered as opposed to the information being suggested nor did we see any flyers out. -Front desk service was terrible. Each time we called requesting something (ice, towels) we would have to call two times at least. None of our rooms were ready when we arrived and we had to continue calling to see when they would become available. At the time of checkout, no one had the patience to explain the charges to me.
-
6.0review from
Beachfront location and our balcony room On check in we were not allocated the correct room as in our "room description" as we had no balcony.A Correct room was not available. Excuse given as an unexpected overstay of previous guest. 50 dollars was removed from the bill for the first night. A balcony room was provided for the next 2 nights which we liked a lot more but, it was not a Junior Suite as in the room description as it was just one open plan room. The staff were helpful but our first night was a complete disappointment and stressful and spoiled our overall experience somewhat. Worthy of note is the fact that you can only park your hire car at various meter parking locations at 1.25 per hr, 9am to midnight ! Or Valet parking at the hotel at 35 dollars a day !!
-
7.6review from
The room was stylish and was very clean and comfortable. It was in a great location. Would recommend this hotel as it had everything we needed. Fantastic!
-
8.0review from
modern, funky hotel. fantastic hip bathroom. outstanding and trendy pool. loved the apples and popcorn. lovely touch. unusual pool furniture, especially the shoe loungers. love the strand....... all perfect.
-
8.0review from
Great hotel and good location nothing
-
9.7review from
It was right on Ocean drive in the middle of South Beach's Art Deco. The room was large and clean, and the staff was friendly. N/A - was happy with everything.
-
8.8review from
Great location to South Beach Miami and all that it includes. The diversity of people, the constant party atmosphere, it's ALL happening on South Beach. It's pretty noisy until 3:00 or 4:00 am. Careful with the drink menu - I ordered a mojito -and it came in the bathtub size glass for$42! I wouldn't bring pre teens or younger -there's much adult activity going on that they don't need to see up close and personal.
-
9.6review from
Had a great stay at the Congress and will be staying again It took a little long to get checked in and the elevator was slow and broken for some hours
-
8.3review from
Amazing rooftop pool with a great happy hour. Right across from the beach so great location. Right in the middle of the action. The noise is a bit intense. Also the hotel is by the pushiest restaurants on Ocean St, which got to be a bit much.
-
8.0review from
modern, funky hotel. fantastic hip bathroom. outstanding and trendy pool. loved the apples and popcorn. lovely touch. unusual pool furniture, especially the shoe loungers. love the strand....... all perfect.
-
7.6review from
Good location, friendly staff. The hotel rooms are not well insulated against the loud music and busy happenings of the street. For instance, on its first floor here is a restaurant/bar that plays music very loudly till 3AM, so if you are not prepared to be out that late, you will have a tough time falling sleep because of the noise.
-
6.7review from
Well located for walking around the art deco area. Good to have a (small) roof top swimming pool to cool down in.
-
7.6review from
The room was stylish and was very clean and comfortable. It was in a great location. Would recommend this hotel as it had everything we needed. Fantastic!
-
6.0review from
The location was good. They had granite and lg appliances. The hotel is split in what I would call two different buildings maybe 3?. There is another business in between. So to get to where you check out and the pool is in a diffeenrt building. This being because my room was in the other building. The rooms are decent. Very cheap. The bed was on what looked like ply wood. The air unit had a dirty filter and mold. It's hard not to look at being its seen while in the shower. There were 3 different colors of light bulbs in the room. Hope you get a high room we were on 5th level in the other building and imthe noise was fine but one floor down and it bounces off the other buildings and is quite loud know this from another family member staying on the 4th floor. Does not have that comfy welcoming feel of being on vacation when you come in the lobby. There is also no bathroom in the lobby or any welcoming refreshment that most hotels seem to have now a days. I was also with and older couple in there 60s that stayed in another room and they had very so similar feelings. Great for the location of the beach but will not go out of my way to stay there again
-
5.1review from
location was excellent except for the noise echoing through the alleyways on both sides of the building!!! The staff was friendly in the hotel and the restaurant and the food (didn't try the mexican) was good....not great, but good. The view from the rooftop pool was beautiful Unless I don't want ANY sleep, I can never stay here again. It's too bad, but the drunks screaming until 4 a.m. echo in the alleyways and then the rubbish trucks come along and keep you awake and lastly, some "clown" was going up and down the street yelling "Good Morning, Miami" @ 6 a.m. I was so glad I only had reserved one night.....it ruined my entire next day because I was exhausted from no sleep and I didn't go out to the bars.
-
3.7review from
design of the room the front desk personel (unkind) and the room carpet (stained)
-
6.3review from
Location on South Beach and price was very affodable The room was very cold 62 degrees and the front desk explained it was unseasonable cool and the rooms did not have heaters.
-
5.7review from
Room size,vicinity to beach Some front desk staff very friendly,others not at all.. Housekeeping turned on the dishwasher every day,just to wash our 2 coffecups.Thats expensive for the Hotel and not enviromentally friendly.
-
6.0review from
I like the location. There hidden fees.
-
5.6review from
exellent location in the heart of Miami Beach, lots of restaurants and bars around, beach just opposite the road valet parking quite pricy at 35$ (other hotels in Miami Beach charge 15-25$), very noisy aeration/climatisation fixed on the outside facade right next to our window, long discussion with the receptionist who insisted on charging us beverages from the minibar although we didn't touch it...
-
5.4review from
The rooms were set up nicely and the beds were very comfortable. -Pool was very small to accomodate four buildings worth of guests, the pool was cleaned only once a day and this goes for the common area as well, food containers, cups, cigarette butts, truly disgusting. -The concierge service was definitely not up to parr. We had to inquire about what type of tours were offered as opposed to the information being suggested nor did we see any flyers out. -Front desk service was terrible. Each time we called requesting something (ice, towels) we would have to call two times at least. None of our rooms were ready when we arrived and we had to continue calling to see when they would become available. At the time of checkout, no one had the patience to explain the charges to me.
-
6.0review from
Beachfront location and our balcony room On check in we were not allocated the correct room as in our "room description" as we had no balcony.A Correct room was not available. Excuse given as an unexpected overstay of previous guest. 50 dollars was removed from the bill for the first night. A balcony room was provided for the next 2 nights which we liked a lot more but, it was not a Junior Suite as in the room description as it was just one open plan room. The staff were helpful but our first night was a complete disappointment and stressful and spoiled our overall experience somewhat. Worthy of note is the fact that you can only park your hire car at various meter parking locations at 1.25 per hr, 9am to midnight ! Or Valet parking at the hotel at 35 dollars a day !!
