Nice location, right on the beach, at walking distance from anywhere in south beach
1)I booked through booking.com for three people. When we arrived, we were told that, because we did not book through the marriott website, but we were only able to secure for us a room, regardless the number of people we had booked for. Basically,for our booking type, they only had available a king size bed. Because we were three people,we had to pay extra money to have a room with two queen size beds. This was unexpected, considering that we had booked a room for three people.
2) The concierge was not very helpful. We had a flight early in the morning, and that morning some of the streets of south beach were closed, due to a marathon. Therefore, we asked the concierge the night before to arrange for a cab for us. We were told that they could not do it, since what they normally do for guests is only waiting for a taxi on the streets, as they are so many. Due to the marathon and some of the streets blocked, our best bet would be to walk around and hope to find a cab. As the concierge was not really helpful, we contacted a private company that provides shuttle service to the airport (supershuttle). They sent us a van up to the hotel door.
Nice location, right on the beach, at walking distance from anywhere in south beach
1)I booked through booking.com for three people. When we arrived, we were told that, because we did not book through the marriott website, but we were only able to secure for us a room, regardless the number of people we had booked for. Basically,for our booking type, they only had available a king size bed. Because we were three people,we had to pay extra money to have a room with two queen size beds. This was unexpected, considering that we had booked a room for three people.
2) The concierge was not very helpful. We had a flight early in the morning, and that morning some of the streets of south beach were closed, due to a marathon. Therefore, we asked the concierge the night before to arrange for a cab for us. We were told that they could not do it, since what they normally do for guests is only waiting for a taxi on the streets, as they are so many. Due to the marathon and some of the streets blocked, our best bet would be to walk around and hope to find a cab. As the concierge was not really helpful, we contacted a private company that provides shuttle service to the airport (supershuttle). They sent us a van up to the hotel door.
