Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."9.9 "99%
appreciated the closeness to the beach ." 10.0 "100%liked the proximity to sightseeing ." -
8.7 "Beach is lovely."
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7.0 "Good service."8.1 "81% found the
staff to be very friendly ." 9.2 "Management was excellent , said 92%." 9.3 "93% said theconcierge service was amazing ." 8.6 "Lovely bar service , according to 86%." -
6.1 "Food is average."5.3 "Only 53% were
satisfied with the menu ." -
6.1 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." 7.0 "70% thoughtit was clean ." -
5.3 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." -
4.2 "Not very comfortable."2.5 "75% said
rooms were small ." 1.7 "83% thought it wastoo noisy ." 2.0 "80%criticized the small bathroom ." 1.1 "Air conditioning was criticized by 89%." -
3.9 "Internet is poor."3.0 "70% said the
wifi quality was bad ." -
3.8 "Wellness & sports facilities were not very nice."3.0 "70%
didn't like the fitness area ." -
3.6 "Value below average."4.6 "54% said the
breakfast was too expensive ." 0.7 "Theprice was too high for 93%." 2.7 "73% saidbeverages were too expensive ."
Overall Rating
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9.1 "Terrific location."9.8 "98%
appreciated the closeness to the beach ." -
8.6 "Beach is lovely."
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7.0 "Good service."8.3 "83% found the
staff to be very friendly ." -
6.0 "Food is average."
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5.1 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." -
5.0 "Breakfast is mediocre."4.8 "52% said the
breakfast was too expensive ." -
4.0 "Internet is poor."3.1 "69% said the
wifi quality was bad ." -
3.8 "Not very comfortable."2.2 "78% said
rooms were small ." 1.6 "84% thought it wastoo noisy ." 1.9 "81%criticized the small bathroom ." 1.0 "Air conditioning was criticized by 90%." -
3.5 "Value below average."4.8 "52% said the
breakfast was too expensive ."
Overall Rating
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9.4 "Terrific location."9.9 "99%
appreciated the closeness to the beach ." 9.1 "91%liked the proximity to shopping ." -
7.7 "Good pool."
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6.8 "Service is ok."5.8 "58% said the
reception staff was ok ." 5.8 "Only 58% thought theservice was professional ." 6.6 "66% thought thepool/beach service was ok ." -
6.4 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
6.3 "Bar is ok."
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5.6 "Food is average."
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5.2 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." -
4.9 "Breakfast is below average."4.4 "56% said the
breakfast was too expensive ." -
4.1 "Not very comfortable."2.2 "78% said
rooms were small ." 2.2 "78%criticized the small bathroom ." 1.5 "85% thought it wastoo noisy ." -
3.3 "Value below average."4.4 "56% said the
breakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."
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7.3 "Good service."
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4.8 "Rooms are not good."
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3.8 "Not very comfortable."
Overall Rating
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9.3 "Terrific location."
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6.9 "Service is ok."5.1 "51% said the
reception staff was ok ." -
5.2 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." -
5.2 "Breakfast is mediocre."
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4.2 "Not very comfortable."2.9 "71% said
rooms were small ." 1.5 "85% thought it wastoo noisy ." -
3.6 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.4review from
I loved the food and the staff ,pool area very nice.
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9.7review from
Very clean, fantastic decor but room was bit small. (Expected since the hotel is in prime location) Loved bathroom settings and amenities - robes were provided. The hotel location is super and beach in front of the hotel was amazing. Best hotel staff members - both front desk and valet. Breakfast was simple and pleasant. The pool was closed due to roof installation when I was there. Carpet in the room was worn off. I wouldn't say it was dirty because I think the lightness of the carpet color made it easy to look aged.
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8.0review from
Had one of the best girls getaway in a while! Shlborne staff was super friendly and helpful access to the beach was great and the pool was just amazing
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9.7review from
Our group experienced outstanding customer service from the hotel staff during our stay. All requests were promptly accommodated with pleasure. We even requested dry rice from the kitchen to wick water from a waterlogged cell phone, and they delivered it to our room within minutes without question! I was extremely pleased with our stay and felt the location, service, and hotel amenities (including the hotel lobby & bar) were a fantastic value for the price. My one & only complaint is that our room was not restocked with toilet paper when it was cleaned. For most guests this may not have been an issue, but we were four girls in one room so the toilet paper was a necessary commodity! I feel confident they would have delivered more had we asked for it, but we were able to make due with tissues for the brief remainder of our stay - it wasn't a terrible inconvenience.
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9.1review from
Comfortable beds and pillows. Luxurious rooms. Walking distance to everything. Very friendly staff. $40 per night for valet parking
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9.7review from
Cool bar with interesting drink concoctions. Call well in advance for valet. It takes them awhile to get your car because it's parked offsite.
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10.0review from
Luxury hotel with an excellent location with great amenities. The staff were extremely professional and seemed genuinely interested in our satisfaction. We were very disappointed that the pool closes nightly at 7 p.m. This seemed odd with the Miami heat and the fact that it does not even get dark until about 9 p.m.
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4.0review from
The location Poor lighting , hotel seem very old
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3.0review from
I stayed only one night.This motel the water preshier was highand low ,there was no drain fitting in the tub..no waether striping wind was howeling threw the door. The pool area looked 30 years old.
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5.2review from
Location was good, friendly stuff and nice pool area. Unclean fitted carpet in a room, I expected flagstone floor which I saw in a picture.
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7.6review from
The room was very large, clean and the bed ok. The hotel is very clean. The pool is ok. I enjoyed my stay in Miami in this hotel. The noise in the other rooms, with the doors!
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2.8review from
We liked Chris at the fron tdesk. He new he was in a substandard hotel but we told him that he should be someplace worthy of his effort! The two rooms we eneded up having were both very dated and old.
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2.4review from
It's location Virtually everything. The room was tired, the closet was disgusting, the drawers were filthy. The bathroom was disgusting.
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5.2review from
Hotell staff, access to beach, shopping Pool not working, internet not working
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2.0review from
Nothing at all The hotel is dirty unkempt and a disgrace - do not use it
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9.7review from
Very clean, fantastic decor but room was bit small. (Expected since the hotel is in prime location) Loved bathroom settings and amenities - robes were provided. The hotel location is super and beach in front of the hotel was amazing. Best hotel staff members - both front desk and valet. Breakfast was simple and pleasant. The pool was closed due to roof installation when I was there. Carpet in the room was worn off. I wouldn't say it was dirty because I think the lightness of the carpet color made it easy to look aged.
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8.0review from
Had one of the best girls getaway in a while! Shlborne staff was super friendly and helpful access to the beach was great and the pool was just amazing
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9.7review from
Our group experienced outstanding customer service from the hotel staff during our stay. All requests were promptly accommodated with pleasure. We even requested dry rice from the kitchen to wick water from a waterlogged cell phone, and they delivered it to our room within minutes without question! I was extremely pleased with our stay and felt the location, service, and hotel amenities (including the hotel lobby & bar) were a fantastic value for the price. My one & only complaint is that our room was not restocked with toilet paper when it was cleaned. For most guests this may not have been an issue, but we were four girls in one room so the toilet paper was a necessary commodity! I feel confident they would have delivered more had we asked for it, but we were able to make due with tissues for the brief remainder of our stay - it wasn't a terrible inconvenience.
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9.1review from
Comfortable beds and pillows. Luxurious rooms. Walking distance to everything. Very friendly staff. $40 per night for valet parking
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9.7review from
Cool bar with interesting drink concoctions. Call well in advance for valet. It takes them awhile to get your car because it's parked offsite.
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10.0review from
Luxury hotel with an excellent location with great amenities. The staff were extremely professional and seemed genuinely interested in our satisfaction. We were very disappointed that the pool closes nightly at 7 p.m. This seemed odd with the Miami heat and the fact that it does not even get dark until about 9 p.m.
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4.0review from
The location Poor lighting , hotel seem very old
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3.0review from
I stayed only one night.This motel the water preshier was highand low ,there was no drain fitting in the tub..no waether striping wind was howeling threw the door. The pool area looked 30 years old.
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5.2review from
Location was good, friendly stuff and nice pool area. Unclean fitted carpet in a room, I expected flagstone floor which I saw in a picture.
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2.8review from
We liked Chris at the fron tdesk. He new he was in a substandard hotel but we told him that he should be someplace worthy of his effort! The two rooms we eneded up having were both very dated and old.
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2.4review from
It's location Virtually everything. The room was tired, the closet was disgusting, the drawers were filthy. The bathroom was disgusting.
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5.2review from
Hotell staff, access to beach, shopping Pool not working, internet not working
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2.0review from
Nothing at all The hotel is dirty unkempt and a disgrace - do not use it
