Shelborne South Beach

Reviews

Pros

"The location is perfect!" (in 74 reviews)

"I LOVE THIS HOTEL!" (in 39 reviews)

"The staff was beyond amazing" (in 41 reviews)

Cons

"Service was very poor." (in 8 reviews)

"He took charge of situation" (in 3 reviews)

"We had 2 rooms." (in 15 reviews)

Show reviews that mention

+

Good

Jan 2018

7.4

Front desk staff great.

Spa, gym under construction. They had security guards on each floor lobby, sometimes chatty.
Good

Jul 2016

7.4

the only problem I had was it smelled like mold an

I loved the food and the staff ,pool area very nice.
Excellent

Sep 2015

9.7

Fantastic!

Very clean, fantastic decor but room was bit small. (Expected since the hotel is in prime location) Loved bathroom settings and amenities - robes were provided. The hotel location is super and beach in front of the hotel was amazing. Best hotel staff members - both front desk and valet. Breakfast was simple and pleasant. The pool was closed due to roof installation when I was there.

Carpet in the room was worn off. I wouldn't say it was dirty because I think the lightness of the carpet color made it easy to look aged.
Good

Aug 2015

8.0

Had one of the best girls getaway in a while! Shlborne staff was super friendly and helpful access to the beach was great and the pool was just amazing
Excellent

Jul 2015

9.1

Comfortable beds and pillows. Luxurious rooms. Walking distance to everything. Very friendly staff.

$40 per night for valet parking
Excellent

Jun 2015

9.7

Great location. Close to everything and on the bea

Cool bar with interesting drink concoctions.

Call well in advance for valet. It takes them awhile to get your car because it's parked offsite.
Excellent

Jun 2015

10.0

Luxury hotel with an excellent location with great amenities. The staff were extremely professional and seemed genuinely interested in our satisfaction.

We were very disappointed that the pool closes nightly at 7 p.m. This seemed odd with the Miami heat and the fact that it does not even get dark until about 9 p.m.

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