River Park Hotel & Suites

Hotel was very close to Port, this was great for a person taking a cruise. Front desk was not personable and gave us the wrong room. THE second clerk was more personable and corrected the situation.

No comment. Bad service. Unprofessional. It looks like a small motel somewhere in a rural highway.

Location Is not clean, old furniture, old carpet, the tv do not work

The rooms were dirty & smelly! We lasted only one night out of 3 nights & we just had to leave & find another hotel. Don't be fooled by price nor the location! We read other comments later, wish we had done it sooner before booking! It is seriuse.

Workers were very nice Room on the 8th floor street side, it was loud - you could hear every car. I wore ear plugs to sleep.

Its a cheap hotel with a good location. The free breakfast was not bad. The cleanliness was very poor. I found a long hair strand on my pillow which made me felt like the sheets probably weren't changed. So I decided to put a towel over the pillow. The towel although washed had stains from previous use which was gross, so I used another towel. The phone didn't work and there was no iron and board (things which I thought were standard at most hotels). Worst of all the free WIFI was not working. This pissed me off the most because I needed to order tickets online. When I complained, the front desk guy suggested I use the Hyatt located next door as if I'll put my credit card information on a public computer. If its just one person, and you need a cheap place to crash this hotel works, but I would not recommend for a family vacation.

Location Dirty rooms, elevators and building in general. Only one ice machine was working in the ninth floor. Almost everything was broken in the room. Internet was not working inside of the room. The staffs were rude. They did not clean our room when we asked why they said we had to ask for it.

It was very cheap Location was great Everything was old, dingy, and broken. From the carpet to the bathroom sink, to the room phone, to the ice machine. This is a horrible place to stay for and couples. I literally would only recommend this hotel to like young guys out to Miami and trying to be cheap not Really caring about the hotel because there is no women to impress.

The price was great. We discovered that it is a VERY EASY & inexpensive train journey from the airport. There are a few platform & train changes so not maybe good for young families, tho the monorail is fun. Breakfast was good & included egg & sausage. Items were replenished very before they ran out. Hotel really needs a good spring clean & renovate to restore to its former glory. It was quiet & in great location for tourists.

Poor costumer service. The hotel needs a new look

This hotel is better labelled as a motel. The customer service is non-existent - I came to check in at 11:30pm and waited until someone showed up to the front desk - he attended to one person while others came in. Two minutes later a new person showed up and decided to ignore me while attending to another person who came in after me! Had to pay US$25 for parking although is advertised as "free self parking". False advertising at best since the hotel doesn't actually have self parking. Checked out the next day at 10am and asked for coffee (COFFEE-not breakfast) and was told they don't have coffee past breakfast which closes at 9am.

The location was great and the room was clean. Great value if all you are looking for is a place to sleep that is clean. Strange smell in the hallways, non-attentive staff. Valet parking is a confusing affair.

This Motel is hard to find. Internet was easily overwelmed. No parking on site and you had to pay extra for a valet service that is poorly run. It is also older, which doesn't normal bother me, however it is poorly maintained. The Elevator felt like it would fail at any moment.

The bedroom and bathroom were huge and the value was good compared to other rooms I looked at.I would stay again if I am coming to the,area again.

Great location, spacious rooms. Dated decor, difficult to deal with the booking office.

Good price No lunch or dinner

The location. My wife burned her hand, do to not having COLD water. And no warning signs. the hotel showed us 2 other rooms and all of them had the same issue. After that they did not seem very concerned about my wife's burn hand. Hotel said parking was included, however 25.00 dollars. Had to be paid.

Location was convenient I'm sure this place looked nice in the 80s but hasn't been updated since. Coil mattress VERY uncomfortable. Had to pay to park

The hotel says it has parking included. But when you get there it is only valet and $25.00 per night . Also can only pay it in cash. I find the information misleading. The Hitel is good for a business stay. Clean and the rooms are big.

The hotel smell bad all of it, from the entrance. Excellent location, bad maintenance hotel. The hotel don't have any restaurant, bar or cafeteria in the hotel or close by.

I don't smoke and it smelled like a ashtray, the staff didn't have the reservation correct, and the charge for a safe in the room that I never used!

The staff did not even look at us when we walked in. It was very hot in the lobby, the valet person was very rude. The day we left the manager was oitside yelling at the cleaning lady over some crumbs on the drive way when there was a line of people at the front desk waiting to check out. He did not even bother to help check people out. Only one elevator working and breakfast was horrible. Bad loction no parking nothing

Not a whole lot . Foyer/lobby was very nice. Toilet didn't work, room was spartan. Check in staff was inhospitable

Rooms were very large. Free Continental breakfast TV' volume didn't work and no cold water in the tap (only hot available from either knob.