Hyatt Regency Miami, Miami Hotels from $111

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Overall Rating

Based on 4,003 reviews

Service

8.4 "Great service."
Location

7.9 "Good location."
Breakfast

7.3 "Good breakfast."
Amenities

6.1 "Average amenities."
WiFi

5.2 "Internet is average."
Pool

3.5 "Pool is below average."
Vibe

3.0 "Horrible vibe."
Wellness Area

2.6 "Disappointing wellness & sports facilities."

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Overall Rating

Based on 2,001 reviews

Service

8.2 "Great service."

9.2 "92% found the staff to be very friendly."

7.5 "75% said the reception staff was great."

8.5 "85% thought the service was very professional."

7.1 "71% said the concierge service was amazing."

7.2 "72% found the restaurant service to be one of the best."

7.0 "Lovely bar service, according to 70%."
Breakfast

7.6 "Good breakfast."
Location

7.3 "Good location."

9.4 "94% liked the proximity to shopping."

9.6 "96% liked the proximity to sightseeing."

7.4 "74% appreciated the closeness to the beach."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "City centre within easy reach, said 100%."
Cleanliness

5.7 "Average cleanliness."

5.4 "Only 54% said rooms were clean enough."
Room

5.2 "Rooms are ok."

5.4 "Only 54% said rooms were clean enough."
WiFi

4.9 "Internet is poor."

3.2 "68% said the wifi quality was bad."
Value for money

3.6 "Value below average."

3.5 "The price was too high for 65%."
Pool

3.2 "Horrible pool."
Vibe

3.0 "Horrible vibe."

0.9 "91% criticized the unstylish hotel."

3.2 "68% didn't like the unstylish hotel."
Wellness Area

2.6 "Disappointing wellness & sports facilities."

3.2 "68% didn't like the fitness area."

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Overall Rating

Based on 1,040 reviews

Service

8.1 "Great service."

9.3 "93% found the staff to be very friendly."

8.6 "86% thought the service was very professional."
Location

7.6 "Good location."

9.6 "96% liked the proximity to sightseeing."
Breakfast

7.0 "Good breakfast."

5.2 "Breakfast prices were ok, according to 52%."
Amenities

5.7 "Average amenities."

5.5 "55% thought the building was acceptable."
Cleanliness

5.2 "Average cleanliness."
WiFi

5.2 "Internet is average."
Value for money

4.9 "Value below average."
Room

4.0 "Rooms are not good."

4.9 "51% said rooms were dirty."

1.2 "88% complained about the bathroom."

0.4 "For 96%, the rooms looked old."

0.2 "98% were disappointed with the minibar."

1.8 "82% thought they were poorly maintained."

2.0 "80% found problems with the furniture."

1.2 "88% said the bathroom was dirty."
Pool

3.7 "Pool is below average."
Vibe

2.5 "Horrible vibe."

0.8 "92% criticized the unstylish hotel."

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Overall Rating

Based on 320 reviews

Service

8.4 "Great service."

9.2 "92% found the staff to be very friendly."
Location

8.3 "Location is great."
Breakfast

7.4 "Good breakfast."
Bar and Beverages

7.3 "Good bar."
Cleanliness

6.2 "Average cleanliness."

5.9 "Only 59% said rooms were clean enough."
Amenities

6.0 "Average amenities."

5.9 "59% thought the building was acceptable."
WiFi

5.0 "Internet is average."
Room

4.7 "Rooms are not good."

0.5 "For 95%, the rooms looked old."

1.2 "88% complained about the bathroom."
Vibe

2.9 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

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Overall Rating

Based on 640 reviews

Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

8.9 "89% thought the service was very professional."

7.4 "74% said the reception staff was great."
Location

8.1 "Location is great."
Breakfast

7.0 "Good breakfast."
Amenities

5.7 "Average amenities."

5.6 "56% thought the building was acceptable."
Cleanliness

5.5 "Average cleanliness."
WiFi

5.3 "Internet is average."
Room

4.8 "Rooms are not good."

5.0 "Only 50% said rooms were clean enough."

0.4 "For 96%, the rooms looked old."

1.0 "90% complained about the bathroom."

2.0 "80% found problems with the furniture."
Pool

4.0 "Pool is below average."
Vibe

2.6 "Horrible vibe."

1.0 "90% criticized the unstylish hotel."

3.3 "67% didn't like the unstylish hotel."
Wellness Area

2.3 "Disappointing wellness & sports facilities."

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Hotel type

Luxury Hotel

Guests recommend this as a luxury hotel.

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.7

review from

Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing. The paid parking is a bit of a pain in the neck

Reviewed Aug 2016
5.7

review from

Ambiance was good. Staff was courteous. Breakfast was excellent. No clear direction in the parking garage. No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker? We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!

Reviewed Jul 2016
6.0

review from

Outdated rooms/bathroom

Reviewed Jun 2016
9.7

review from

I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost

Reviewed Jun 2016
7.1

review from

it was convenient to the Whole Foods and the bed was comfortable. decor was dated and drab air conditioner was not reliable noisy noisy noisy at the pool you can smell grease and smog

Reviewed Jun 2016
6.0

review from

Not much Pool next to very busy highway

Reviewed Mar 2016
7.7

review from

Location Bathroom was not maintained. Tub was plugged and shower needs to be replaced.

Reviewed Feb 2016
8.0

review from

Good location, good staff, good stay! Rooms a little dated and there was a patio but the doors don't open so you can access it.

Reviewed Nov 2015
4.0

review from

I did not like that I had to pay $30 for parking and I had to pay for out "complimentary" breakfast

Reviewed Sep 2015
8.5

review from

Concierge staff very friendly. They greeted us on arrival and exit every day and provided us with a map and some suggestions about where to go for shopping and dining (although most suggestions required a taxi - which we ignored and took public transit instead). Free newspapers and even free small bottles of water. Excellent location close to Metromover station (Riverwalk) and dining and shopping areas. We were allowed to check-in before 3:00pm which was a blessing after our long morning of travel with no food and little sleep. I also liked the free wifi, it was decent. The food for the breakfast in the cafe was delicious and the serving staff were very friendly - but it's expensive. We only did that the first morning. I also liked the free boarding pass printing service provided. For a quadruple room (with 4 guests) often not enough water glasses or towels were provided. We had to call housekeeping a few times to get extra glasses and towels. The lock on the bathroom door didn't work. They needed to post the 'rules' about quiet hours in Spanish because a few times during the designated quiet hours there was loud talking/shouting in the hallway (in Spanish). On one occasion I also smelled cigarette smoke in the hallway near the elevators (9th floor). No fridge in the room, and only one chair. (Again, a strange set up for a room billed as "quadruple"). Gift shop staff was rude and only interested in texting on her phone. I was ignored when I walked into the shop. As a result I didn't buy anything. They charged us for the water bottles in the room that we never touched at check out. However when it was pointed out, they removed the charge immediately. For all these negatives please don't think badly of this place, it really was good and my family enjoyed themselves immensely in Miami.

Reviewed Aug 2015
8.2

review from

Great location, the lobby is attached to a metromover station. The room was spacious and well kept. The pool and fitness center are too small. When I saw the pool there were two individuals and the pool was crowded.

Reviewed Jul 2015
8.0

review from

I arrived early and was able to get a room before the 3:00pm check-in time. I really appreciated that. The room service was very good. Everyone was friendly and the breakfast at the hotel River Café was excellent.!

Reviewed Jun 2015
3.1

review from

It was very elegant and probably would have been a great stay if it wasn't started off on the wrong foot That way it was very pushy and rude upon our arrival. They are forcing you to pay $40 for parking. We stayed less than 12 hours and that way it was very pushy and rude upon our arrival. They are forcing you to pay $40 for parking. had to walk a VERY long way to get a bag or anything we needed out of our car. The rudeness and additional costs around every corner were ridiculous. We will never be back.

Reviewed May 2015
9.4

review from

Location , staff, decor, breakfast. AC air exchange noisy in room 2132.

Reviewed May 2015
9.7

review from

Great view, exclusive resort feel No fridge in room

Reviewed Feb 2015
6.5

review from

We were in Miami to attend a Miami Heat basketball game. The location was decent. It would have been better to stay on the water since we had to walk through a couple of seedy areas to get back to the hotel. The buffet breakfast was decent, a good selection that my teenage son appreciated. The staff in the restaurant was very friendly. The room had a good set up, 2 beds on one side of a dividing wall, and a big closet, bathroom and changing area on the other side. It made things easier to share the room with a teenage boy. I asked for a quiet room. They put us next to the ice machine. So at 2 a.m., we were woken up to partiers getting ice. Before bed, we decided to watch a movie. They charged $18 per movie. We thought that was pretty high. We stored our items in the safe. We had problems opening it and had to get security up there. It took them a long time to come, requiring a second call. I've never before needed help with a room safe. We travel a lot. The concierge staff, who we consulted twice, was pretty provincial and didn't have any good suggestions though they tried to be helpful.

Reviewed Jan 2015
10.0

review from

These guys are on top of everything. They make you feel welcomed, the rooms are incredibly clean, HDTV, etc. Great stuff! 10/10 want to only stay at Hyatt's for the rest of my life. Completely sold on the experience! People next door partied until 6am but that's not the hotels fault. Not a big deal because I was in town for concerts so I understood.

Reviewed Jan 2015
8.0

review from

room smells not good

Reviewed Dec 2014
4.0

review from

food service was great bathrooms clogged!! no privacy with mechanical issues

Reviewed Dec 2014
7.6

review from

Hotel was nice. The staff was all very friendly Check in and check out was easy! Parking was way too expensive Traffic at this corner was awful AND no refrigerator in the room!!

Reviewed Aug 2014

9.7

review from

Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing. The paid parking is a bit of a pain in the neck

Reviewed Aug 2016
9.7

review from

I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost

Reviewed Jun 2016
8.0

review from

Good location, good staff, good stay! Rooms a little dated and there was a patio but the doors don't open so you can access it.

Reviewed Nov 2015
8.5

review from

Concierge staff very friendly. They greeted us on arrival and exit every day and provided us with a map and some suggestions about where to go for shopping and dining (although most suggestions required a taxi - which we ignored and took public transit instead). Free newspapers and even free small bottles of water. Excellent location close to Metromover station (Riverwalk) and dining and shopping areas. We were allowed to check-in before 3:00pm which was a blessing after our long morning of travel with no food and little sleep. I also liked the free wifi, it was decent. The food for the breakfast in the cafe was delicious and the serving staff were very friendly - but it's expensive. We only did that the first morning. I also liked the free boarding pass printing service provided. For a quadruple room (with 4 guests) often not enough water glasses or towels were provided. We had to call housekeeping a few times to get extra glasses and towels. The lock on the bathroom door didn't work. They needed to post the 'rules' about quiet hours in Spanish because a few times during the designated quiet hours there was loud talking/shouting in the hallway (in Spanish). On one occasion I also smelled cigarette smoke in the hallway near the elevators (9th floor). No fridge in the room, and only one chair. (Again, a strange set up for a room billed as "quadruple"). Gift shop staff was rude and only interested in texting on her phone. I was ignored when I walked into the shop. As a result I didn't buy anything. They charged us for the water bottles in the room that we never touched at check out. However when it was pointed out, they removed the charge immediately. For all these negatives please don't think badly of this place, it really was good and my family enjoyed themselves immensely in Miami.

Reviewed Aug 2015
8.2

review from

Great location, the lobby is attached to a metromover station. The room was spacious and well kept. The pool and fitness center are too small. When I saw the pool there were two individuals and the pool was crowded.

Reviewed Jul 2015
8.0

review from

I arrived early and was able to get a room before the 3:00pm check-in time. I really appreciated that. The room service was very good. Everyone was friendly and the breakfast at the hotel River Café was excellent.!

Reviewed Jun 2015
9.4

review from

Location , staff, decor, breakfast. AC air exchange noisy in room 2132.

Reviewed May 2015
9.7

review from

Great view, exclusive resort feel No fridge in room

Reviewed Feb 2015
10.0

review from

These guys are on top of everything. They make you feel welcomed, the rooms are incredibly clean, HDTV, etc. Great stuff! 10/10 want to only stay at Hyatt's for the rest of my life. Completely sold on the experience! People next door partied until 6am but that's not the hotels fault. Not a big deal because I was in town for concerts so I understood.

Reviewed Jan 2015
8.0

review from

room smells not good

Reviewed Dec 2014

7.1

review from

it was convenient to the Whole Foods and the bed was comfortable. decor was dated and drab air conditioner was not reliable noisy noisy noisy at the pool you can smell grease and smog

Reviewed Jun 2016
7.7

review from

Location Bathroom was not maintained. Tub was plugged and shower needs to be replaced.

Reviewed Feb 2016
7.6

review from

Hotel was nice. The staff was all very friendly Check in and check out was easy! Parking was way too expensive Traffic at this corner was awful AND no refrigerator in the room!!

Reviewed Aug 2014

5.7

review from

Ambiance was good. Staff was courteous. Breakfast was excellent. No clear direction in the parking garage. No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker? We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!

Reviewed Jul 2016
6.0

review from

Outdated rooms/bathroom

Reviewed Jun 2016
6.0

review from

Not much Pool next to very busy highway

Reviewed Mar 2016
4.0

review from

I did not like that I had to pay $30 for parking and I had to pay for out "complimentary" breakfast

Reviewed Sep 2015
3.1

review from

It was very elegant and probably would have been a great stay if it wasn't started off on the wrong foot That way it was very pushy and rude upon our arrival. They are forcing you to pay $40 for parking. We stayed less than 12 hours and that way it was very pushy and rude upon our arrival. They are forcing you to pay $40 for parking. had to walk a VERY long way to get a bag or anything we needed out of our car. The rudeness and additional costs around every corner were ridiculous. We will never be back.

Reviewed May 2015
6.5

review from

We were in Miami to attend a Miami Heat basketball game. The location was decent. It would have been better to stay on the water since we had to walk through a couple of seedy areas to get back to the hotel. The buffet breakfast was decent, a good selection that my teenage son appreciated. The staff in the restaurant was very friendly. The room had a good set up, 2 beds on one side of a dividing wall, and a big closet, bathroom and changing area on the other side. It made things easier to share the room with a teenage boy. I asked for a quiet room. They put us next to the ice machine. So at 2 a.m., we were woken up to partiers getting ice. Before bed, we decided to watch a movie. They charged $18 per movie. We thought that was pretty high. We stored our items in the safe. We had problems opening it and had to get security up there. It took them a long time to come, requiring a second call. I've never before needed help with a room safe. We travel a lot. The concierge staff, who we consulted twice, was pretty provincial and didn't have any good suggestions though they tried to be helpful.

Reviewed Jan 2015
4.0

review from

food service was great bathrooms clogged!! no privacy with mechanical issues

Reviewed Dec 2014

Hyatt Regency Miami

$111+

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