Guest reviews
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Overall Rating
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.7 "87% found therestaurant service to be one of the best ." 8.3 "83% werehappy with the room service ." 8.6 "86% wereimpressed by the valet service ." 7.1 "Lovely bar service , according to 71%." -
8.4 "Location is great."9.8 "98%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.7 "77%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
7.2 "Nice rooms."8.0 "80% said the
beds were comfortable ." 8.3 "83% saidrooms were clean ." 9.9 "99% thought theview was good ." 7.5 "75% werehappy with the tv ." -
6.0 "Breakfast is mediocre."
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4.5 "Value below average."2.9 "71% thought it was
overpriced ." 4.7 "53% said thebreakfast was too expensive ." -
3.0 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ." 2.9 "71% thought it wasoverpriced ."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." -
8.3 "Location is great."
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6.5 "Breakfast is mediocre."
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6.5 "Average comfort."
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6.4 "Rooms are ok."5.1 "51% thought the
minibar was ok ." 6.7 "For only 67%, thetv was ok ." -
4.6 "Value below average."
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3.0 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.5 "Location is great."9.8 "98%
liked the proximity to shopping ." -
8.1 "Generally very clean."7.8 "78% said
rooms were clean ." -
6.4 "Rooms are ok."5.3 "53% thought the
minibar was ok ." -
6.0 "Average comfort."
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5.8 "Breakfast is mediocre."
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4.2 "Value below average."
Overall Rating
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9.3 "World class service."
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7.8 "Good location."
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7.3 "Nice rooms."
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4.4 "Value below average."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
7.8 "Good location."
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7.5 "Nice rooms."8.1 "81% said the
beds were comfortable ." 9.9 "99% thought theview was good ." -
7.0 "High comfort."8.1 "81% said the
beds were comfortable ." -
4.0 "Value below average."
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2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
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10.0review from
Walking distance to a lot of attractions. Very friendly and helpful staff
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6.0review from
It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
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9.1review from
Friendly, helpful staff, comfortable, clean room Confusing parking arrangement
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9.1review from
Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown. Garth Brooks
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5.4review from
staff was great overall clean bathroom stink long way from parking garage
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7.6review from
Long walk from parking garage
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9.1review from
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
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10.0review from
Walking distance to a lot of attractions. Very friendly and helpful staff
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9.1review from
Friendly, helpful staff, comfortable, clean room Confusing parking arrangement
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9.1review from
Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown. Garth Brooks
