Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.4 "Excellent pool."
-
9.3 "Perfectly clean."9.1 "91% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.8 "Great service."9.8 "98% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 8.0 "80% werehappy with the shuttle service ." -
8.8 "Location is great."9.6 "
Good access to the airport , said 96%." 8.9 "Easily accessible by car , said 89%." 9.2 "Great parking , according to 92%." 10.0 "100% thoughtparking was inexpensive ." 8.6 "86%enjoyed the restaurants & bars nearby ." -
8.5 "Amenities are good."9.0 "90% thought the
building was wonderful ." 8.5 "85%enjoyed the lobby entrance ." 10.0 "100% said thefacilities were very new ." -
4.7 "Disappointing food."
Overall Rating
-
9.4 "Perfectly clean."9.2 "92% said
rooms were clean ." -
8.7 "Great service."9.6 "96% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
8.7 "Location is great."
-
8.0 "Good value."
-
7.1 "Nice rooms."9.2 "92% said
rooms were clean ." 8.9 "89% thoughtrooms were spacious ."
Overall Rating
-
9.3 "Perfectly clean."9.0 "90% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.8 "Great service."9.8 "98% found the
staff to be very friendly ." -
8.7 "Location is great."
-
7.4 "Nice rooms."7.1 "71% said the
beds were comfortable ." 9.2 "92% thoughtrooms were spacious ." 9.0 "90% saidrooms were clean ." -
7.4 "Good breakfast."
Overall Rating
-
9.2 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.8 "Great service."
-
7.5 "Nice rooms."8.9 "89% said
rooms were clean ."
Overall Rating
-
9.0 "World class service."9.8 "98% found the
staff to be very friendly ." -
7.6 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
Staff was nice. Clean rooms. Free parking
-
10.0review from
Great location, clean, pleasant service. Would definitely recommend!
-
3.0review from
The room was excellent They are listed as having an airport shuttle but they do not. They a man driving a Toyota Prius serving two hotels and there usually isn't room either going or coming, if it's available at all. I had to take a $20 cab to the airport!
-
6.0review from
The rooms are clean and it is centrally located with easy access to all major highways. The staff was rude (especially the front check in clerk).
-
7.0review from
Usually not busy on weekends Though the hotel was not full, they put the guests next to each other resulting in excessive noise at 3am
-
8.0review from
Clean comfortable room Bottled water is charged at $2.50 in the room
-
9.0review from
Sat on my balcony in the morning, drinking my coffee and watching a bunch of Canada Geese at the bus stop - looked like they were waiting for a bus. It was absolutely fine in every way
-
9.0review from
Great place
-
2.0review from
The staff was very kind, very polite. The main problem I have with this hotel is the shuttle service. They have one small car, a Toyota, to provide shuttle service to and from the airport. Managers decided no van. I waited nearly two hours after my flight landed for the shuttle. Ridiculous.
-
9.0review from
Friendly staff Worst washcloths I have encountered in years...feels like sandpaper!
-
10.0review from
Very clean. Great staff. Good location for my needs. No
-
10.0review from
Great staff, friendly, helpful. Very clean. No
-
10.0review from
This guest did not leave comments about this hotel.
-
10.0review from
The bed was great.
-
7.0review from
Room was large, clean, wifi seemed fine. The hotel is noisy, the interior soundproofing is poor and you hear everything. Quality of towels was awful. No complementary coffee/tea in the lobby
-
1.0review from
I booked the hotel because it had a shuttle service....but the shuttle stops at 11pm and starts at 7am....so we have to dish out for a taxi. The was no hair drier in the room. Staff coud not care less. Bad all around!
-
1.0review from
The beds were comfortable and the location was good. The staff seemed annoyed whenever we asked for anything. We are a young family and were placed on the same floor as an ohl team and in between two their rooms. The noise level was horrendous and the staff did nothing. There was a dirty toothbrush left.
-
7.0review from
This guest did not leave comments about this hotel.
-
3.0review from
Clean room. Offered hotel shuttle but only with very limited hours. This it totally unnaceptable for an airport hotel. For this reason I will never use this property again.
-
6.0review from
This guest did not leave comments about this hotel.
-
7.0review from
Great hotel. Rooms clean, bed comfortable and the staff went above and beyond to help me with a shipment to the hotel. Nothing i did not like.
-
7.0review from
free parking Too noisy !
-
7.0review from
Staff were very friendly. Free parking was mandatory for me and was delivered. The bed mattress was excellent and I had great sleeps for all my 5 nights there. A restaurant charge was charged to me upon checkout, not me, but correctly rectified. Cable TV reception was weak at times. The internet was a bit slow.
-
5.0review from
Room had fridge in it free The security deposit is way too high $250 from $50
-
7.0review from
Quiet, comfy beds, nice layout, roomy Suites I hold some of my business meetings with clients in my suite. 3 times in one day, my guests (3 different individuals) were harassed in the entryway to verify who they were visiting &/or to sign in. Mid-afternoon!! Rude, nosy & none of their damn business!
-
7.0review from
This guest did not leave comments about this hotel.
-
3.0review from
The rooms where okay, thought they could have been a bit bigger. Rooms to small, room service not available late.
-
5.0review from
I was very disapointed i was charged on my credit card $100.00. I was told that it is for any damages that may accure. I have been in nemorus hotels and has never had to leave a damage deposit, to remain for 5 business day on the card, then it is released I did not like there police of charged ther guest credit card .
-
5.0review from
I was given two queen beds and when I asked if there was anything else available. I was told that since I booked through a third party, therefore that is what I booked but when I booked online I was under the different impression.
-
3.0review from
No airport shuttle offered for an 'airport hotel' is a joke
-
1.0review from
It was a waste of money.As everything from the staff to the facilities were the poorest kind. the location was the worst, the staff check out guy was a total wanting to do nothing.
-
2.0review from
The lobby was nice charged me $11.00 for bottled water that was in the room next to the complementary coffee, when I brought up the issue they did nothing to compensate me for an honest mistake that was made by my young son who drank them.Will never go back!
-
2.0review from
The locAtion was convenient and easy to locate We had a horrible experience as there were many young people running up and down the hall from 1am -3am. I called front desk but still the noise level was not controlled for several hours. Their explanation was not satisfactory either. Nothing done.
-
10.0review from
Staff was nice. Clean rooms. Free parking
-
10.0review from
Great location, clean, pleasant service. Would definitely recommend!
-
8.0review from
Clean comfortable room Bottled water is charged at $2.50 in the room
-
9.0review from
Sat on my balcony in the morning, drinking my coffee and watching a bunch of Canada Geese at the bus stop - looked like they were waiting for a bus. It was absolutely fine in every way
-
9.0review from
Great place
-
9.0review from
Friendly staff Worst washcloths I have encountered in years...feels like sandpaper!
-
10.0review from
Very clean. Great staff. Good location for my needs. No
-
10.0review from
Great staff, friendly, helpful. Very clean. No
-
10.0review from
This guest did not leave comments about this hotel.
-
10.0review from
The bed was great.
-
7.0review from
Usually not busy on weekends Though the hotel was not full, they put the guests next to each other resulting in excessive noise at 3am
-
7.0review from
Room was large, clean, wifi seemed fine. The hotel is noisy, the interior soundproofing is poor and you hear everything. Quality of towels was awful. No complementary coffee/tea in the lobby
-
7.0review from
This guest did not leave comments about this hotel.
-
7.0review from
Great hotel. Rooms clean, bed comfortable and the staff went above and beyond to help me with a shipment to the hotel. Nothing i did not like.
-
7.0review from
free parking Too noisy !
-
7.0review from
Staff were very friendly. Free parking was mandatory for me and was delivered. The bed mattress was excellent and I had great sleeps for all my 5 nights there. A restaurant charge was charged to me upon checkout, not me, but correctly rectified. Cable TV reception was weak at times. The internet was a bit slow.
-
7.0review from
Quiet, comfy beds, nice layout, roomy Suites I hold some of my business meetings with clients in my suite. 3 times in one day, my guests (3 different individuals) were harassed in the entryway to verify who they were visiting &/or to sign in. Mid-afternoon!! Rude, nosy & none of their damn business!
-
7.0review from
This guest did not leave comments about this hotel.
-
3.0review from
The room was excellent They are listed as having an airport shuttle but they do not. They a man driving a Toyota Prius serving two hotels and there usually isn't room either going or coming, if it's available at all. I had to take a $20 cab to the airport!
-
6.0review from
The rooms are clean and it is centrally located with easy access to all major highways. The staff was rude (especially the front check in clerk).
-
2.0review from
The staff was very kind, very polite. The main problem I have with this hotel is the shuttle service. They have one small car, a Toyota, to provide shuttle service to and from the airport. Managers decided no van. I waited nearly two hours after my flight landed for the shuttle. Ridiculous.
-
1.0review from
I booked the hotel because it had a shuttle service....but the shuttle stops at 11pm and starts at 7am....so we have to dish out for a taxi. The was no hair drier in the room. Staff coud not care less. Bad all around!
-
1.0review from
The beds were comfortable and the location was good. The staff seemed annoyed whenever we asked for anything. We are a young family and were placed on the same floor as an ohl team and in between two their rooms. The noise level was horrendous and the staff did nothing. There was a dirty toothbrush left.
-
3.0review from
Clean room. Offered hotel shuttle but only with very limited hours. This it totally unnaceptable for an airport hotel. For this reason I will never use this property again.
-
6.0review from
This guest did not leave comments about this hotel.
-
5.0review from
Room had fridge in it free The security deposit is way too high $250 from $50
-
3.0review from
The rooms where okay, thought they could have been a bit bigger. Rooms to small, room service not available late.
-
5.0review from
I was very disapointed i was charged on my credit card $100.00. I was told that it is for any damages that may accure. I have been in nemorus hotels and has never had to leave a damage deposit, to remain for 5 business day on the card, then it is released I did not like there police of charged ther guest credit card .
-
5.0review from
I was given two queen beds and when I asked if there was anything else available. I was told that since I booked through a third party, therefore that is what I booked but when I booked online I was under the different impression.
-
3.0review from
No airport shuttle offered for an 'airport hotel' is a joke
-
1.0review from
It was a waste of money.As everything from the staff to the facilities were the poorest kind. the location was the worst, the staff check out guy was a total wanting to do nothing.
-
2.0review from
The lobby was nice charged me $11.00 for bottled water that was in the room next to the complementary coffee, when I brought up the issue they did nothing to compensate me for an honest mistake that was made by my young son who drank them.Will never go back!
-
2.0review from
The locAtion was convenient and easy to locate We had a horrible experience as there were many young people running up and down the hall from 1am -3am. I called front desk but still the noise level was not controlled for several hours. Their explanation was not satisfactory either. Nothing done.
