DoubleTree by Hilton Toronto Airport West

The hotel offers warm cookies at check-in, spacious rooms, and a convenient location near the airport and various restaurants.

Yes, parking is available at the hotel for an additional fee. However, some guests found the parking fee unexpected.

Guests have praised the hotel's restaurant for its excellent food, but some have mentioned discrepancies in the room service menu.

The hotel provides clean and spacious rooms, but some guests have reported issues with cleanliness, such as a strong smell of cigarette smoke in a non-smoking room.

The hotel staff is friendly and helpful, offering hot cookies at check-in and providing excellent service. However, some guests have had negative experiences with staff attitude and dismissive behavior.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with room cleanliness and maintenance, so it might be beneficial to request a recently renovated room or check for any reported issues before confirming your reservation.

Guests appreciated the variety of dining options within walking distance of the hotel, including restaurants and coffee shops. Exploring these nearby eateries can enhance your stay.

Some guests noted that noise from the airport and street lights affected their sleep. Consider packing earplugs or requesting a room in a quieter area of the hotel if you are sensitive to noise.

While many guests praised the promptness and efficiency of the airport shuttle service, a few reported long wait times. It may be helpful to check recent reviews specifically regarding the shuttle service before relying on it for transportation.

Some guests mentioned missing amenities such as soap in the bathroom and difficulty with internet connectivity. It's advisable to double-check the availability of essential amenities and inquire about any connectivity issues upon check-in.

Several guests expressed dissatisfaction with the paid parking and limited availability of spots. If you plan to drive, it's recommended to inquire about parking in advance and explore alternative parking options in the area.

A few guests reported encountering strong cigarette smoke odors in their non-smoking rooms. If you are sensitive to smoke, consider requesting a room in a designated non-smoking area and informing the staff of any concerns upon check-in.

A couple of guests experienced issues with their reservations upon arrival. It's advisable to double-check your reservation with the hotel before your stay to avoid any inconvenience.

Some guests expressed a desire for the hotel to accept debit Visa/Mastercard as a mode of payment. If you prefer using debit cards, it may be beneficial to inquire about payment options before your stay.