Guest reviews
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Solo
Overall Rating
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8.0 "Location is great."10.0 "100%
liked the proximity to shopping ." 7.9 "Easily accessible by car , said 79%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Good access to the airport , said 100%." -
7.8 "Good service."9.0 "90% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." 7.1 "71% werehappy with the room service ." -
7.7 "Good breakfast."
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5.5 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." 6.7 "67% thought thecleanliness of the hotel was average ." -
4.9 "Value below average."3.3 "The
price was too high for 67%." -
4.9 "Not very comfortable."2.7 "73% thought it was
too noisy ." 1.0 "Air conditioning was criticized by 90%." -
4.5 "Rooms are not good."3.1 "69%
complained about the bathroom ." 1.1 "89% thought they werepoorly maintained ." 1.8 "For 82%, therooms looked old ." 1.1 "89% foundproblems with the furniture ." 1.0 "Air conditioning was criticized by 90%." 2.6 "74% said thebathroom was dirty ." 3.2 "68% hadproblems with the shower ." 2.2 "78% weredisappointed with the minibar ." 1.7 "83% thought thetv was sub-standard ." -
4.0 "Internet is poor."3.2 "68% said the
wifi quality was bad ."
Overall Rating
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8.0 "Breakfast is good."
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8.0 "Great service."9.3 "93% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 7.6 "76% thought theservice was very professional ." -
7.9 "Good location."10.0 "100%
liked the proximity to shopping ." -
5.5 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." 6.6 "66% thought thecleanliness of the hotel was average ." -
5.3 "Rooms are ok."6.1 "
Beds were acceptable for 61%." 5.3 "Only 53% saidrooms were clean enough ." 5.2 "Only 52% saidrooms were big enough ." -
5.0 "Average comfort."6.1 "
Beds were acceptable for 61%." 5.2 "Only 52% saidrooms were big enough ." -
4.8 "Value below average."
Overall Rating
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8.1 "Location is great."10.0 "100%
liked the proximity to shopping ." -
7.6 "Good breakfast."
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7.4 "Good service."8.9 "89% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." -
4.9 "Value below average."3.5 "The
price was too high for 65%." -
4.7 "Not very clean."4.4 "56% said
rooms were dirty ." 2.2 "78% said thebathroom was dirty ." -
4.3 "Not very comfortable."4.3 "57% said
rooms were small ." 0.9 "Air conditioning was criticized by 91%." -
4.3 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." -
4.1 "Internet is poor."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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8.1 "Location is great."10.0 "100%
liked the proximity to shopping ." -
8.0 "Great service."9.0 "90% found the
staff to be very friendly ." -
5.4 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
4.4 "Not very comfortable."
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4.2 "Vibe wasn't good."2.1 "79%
criticized the unstylish hotel ." -
3.9 "Rooms are not good."1.9 "For 81%, the
rooms looked old ."
Overall Rating
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8.1 "Location is great."10.0 "100%
liked the proximity to shopping ." -
7.6 "Good breakfast."
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7.4 "Good service."8.9 "89% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." -
5.6 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.0 "Average comfort."2.4 "76% thought it was
too noisy ." 0.8 "Air conditioning was criticized by 92%." -
4.9 "Value below average."
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4.4 "Rooms are not good."1.1 "89% thought they were
poorly maintained ." 3.2 "68%complained about the bathroom ." 2.8 "72% said thebathroom was dirty ." 1.1 "89% foundproblems with the furniture ." 1.6 "For 84%, therooms looked old ." 0.8 "Air conditioning was criticized by 92%." -
4.1 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." -
3.4 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
Location Rooms are old and outdated We arrived at the front desk as a family of three, they put os in a floor where the entire corridor was booked for young students partying all night drinking and eating pizza all night long in the corridor walk way!! After returning to the US, I received many under $10 charges on my credit card (room was paid in full upfront online, also this is seperate from daily parking fee).
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8.8review from
It was very nice, hotels were great along with the washrooms and the pool area Staff (front desk) were very rude. Made us feel they didn't want us to stay there. After checking in at 5, the second room was apparently "declined" until we received a call at 11 saying it went through. Customer service needs some work.
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7.7review from
Raman Virk., the manager, was professional, affable and problem solving. give her a 4 + . I had to live prematurely due to wife sickness. On the phone when I talk to the front desk informing of my early departure, categorically was told to refund will apply. Went down talk to Raman and she told me a different story and help recuperating my 2 days of over pay Celso Ravelo
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5.4review from
The location was good - close to where I needed to be for a work trip and across from good shopping. The room was dated and not very clean. The carpet had a big wrinkled stretch - the effects of age and (maybe) humidity. The bathroom smelled musty and wasn't very clean around the grouting. The furniture was dated fake oak, the TV only worked intermittently and the hot water not very hot. Wouldn't stay there again.
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5.4review from
Not good value for the money.
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6.0review from
I didn't like that the two-part door to the bathroom didn't completely close nor that it was primarily made of frosted glass.
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8.0review from
Location. Restaurant/bar Needs updated.
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6.7review from
The hotel is located very close (walking distance) from the largest mall in Canada "Square One" & also very close to the airport (30 min). The rooms used to smell may be due to lack of ventilation. No Breakfast included so costed additional CA$.
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5.7review from
I liked the fact that the hotel is located at the centre of Mississauga. I also liked the friendliness of staff. The hotel will charge 12$ per night for parkeing and that the breakfast is not included in the rate. I've been in the hotel some 5 months ago and the hotel didn't change the breakfast menu at all. The toilet is not being cleaned properly.
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5.7review from
I liked the beed, it is very comfortable and the heater is very good. I did not like the shower as there is no controller for the amount of water
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7.3review from
Loved the decor and staff.The restaurant was great. The location of the entrance.
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5.3review from
The bed was very comfortable. I didnt like the fact that the hotel charged me 100 CAD more on my confirmed booking because my credit card didnt work and booking.com contacted me on the day i was travelling so i couldnt reply back but i still showed up on time. Novotel is one of my most prefered hotels but the mississauga one didnt offer the usual services and guest handling i usually get. I didnt like the plugs they didnt work.
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6.3review from
service was good, staff are co operative, and location is close to every thing. not really. but prices are little high ;-)
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7.2review from
Very convenient location being next to Square One. Met our needs completely. We would have liked a larger bed in the room. We are a couple and would have preferred at least a Queen size bed.....I believe we had a room with 2 double beds. Since it was not a big issue for us, we did not request a change and are confident the hotel, most likely, would have accommodated us.
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6.0review from
courtesy of staff
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6.4review from
Close to office and financial district
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6.0review from
staff friendly
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8.8review from
It was very nice, hotels were great along with the washrooms and the pool area Staff (front desk) were very rude. Made us feel they didn't want us to stay there. After checking in at 5, the second room was apparently "declined" until we received a call at 11 saying it went through. Customer service needs some work.
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8.0review from
Location. Restaurant/bar Needs updated.
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7.7review from
Raman Virk., the manager, was professional, affable and problem solving. give her a 4 + . I had to live prematurely due to wife sickness. On the phone when I talk to the front desk informing of my early departure, categorically was told to refund will apply. Went down talk to Raman and she told me a different story and help recuperating my 2 days of over pay Celso Ravelo
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6.7review from
The hotel is located very close (walking distance) from the largest mall in Canada "Square One" & also very close to the airport (30 min). The rooms used to smell may be due to lack of ventilation. No Breakfast included so costed additional CA$.
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7.3review from
Loved the decor and staff.The restaurant was great. The location of the entrance.
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7.2review from
Very convenient location being next to Square One. Met our needs completely. We would have liked a larger bed in the room. We are a couple and would have preferred at least a Queen size bed.....I believe we had a room with 2 double beds. Since it was not a big issue for us, we did not request a change and are confident the hotel, most likely, would have accommodated us.
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6.5review from
Location Rooms are old and outdated We arrived at the front desk as a family of three, they put os in a floor where the entire corridor was booked for young students partying all night drinking and eating pizza all night long in the corridor walk way!! After returning to the US, I received many under $10 charges on my credit card (room was paid in full upfront online, also this is seperate from daily parking fee).
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5.4review from
The location was good - close to where I needed to be for a work trip and across from good shopping. The room was dated and not very clean. The carpet had a big wrinkled stretch - the effects of age and (maybe) humidity. The bathroom smelled musty and wasn't very clean around the grouting. The furniture was dated fake oak, the TV only worked intermittently and the hot water not very hot. Wouldn't stay there again.
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5.4review from
Not good value for the money.
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6.0review from
I didn't like that the two-part door to the bathroom didn't completely close nor that it was primarily made of frosted glass.
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5.7review from
I liked the fact that the hotel is located at the centre of Mississauga. I also liked the friendliness of staff. The hotel will charge 12$ per night for parkeing and that the breakfast is not included in the rate. I've been in the hotel some 5 months ago and the hotel didn't change the breakfast menu at all. The toilet is not being cleaned properly.
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5.7review from
I liked the beed, it is very comfortable and the heater is very good. I did not like the shower as there is no controller for the amount of water
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5.3review from
The bed was very comfortable. I didnt like the fact that the hotel charged me 100 CAD more on my confirmed booking because my credit card didnt work and booking.com contacted me on the day i was travelling so i couldnt reply back but i still showed up on time. Novotel is one of my most prefered hotels but the mississauga one didnt offer the usual services and guest handling i usually get. I didnt like the plugs they didnt work.
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6.3review from
service was good, staff are co operative, and location is close to every thing. not really. but prices are little high ;-)
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6.0review from
courtesy of staff
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6.4review from
Close to office and financial district
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6.0review from
staff friendly
