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Room was big enough and clean. The view of lake and mountains is wonderful. Train runs in front of the hotel, so it was a bit noisy until midnight. Buffet breakfast is not so attractive.
Very clean room. Excellent housekeeping. Free parking. Very helpful friendly host and staff. Good location by the lake. Inadequate breakfast selection, breakfast meat was not fresh or had been sitting out too long. Hotel needs repairs, upgrading and paint. Constant noise from trains and main road running by. We read the reviews about the train but did not realize it was a main line and the trains were constant all night as well as the trucks and cars just outside our window.
It is a modern and clean hotel facing the lake and the mountains. Despite its central location and proximity to the railway, it is very quiet and has direct access to the lake. We found our stay very relaxing.
Excellent evening meal. Nice location overlooking the lake and mountains.
Great location for snow skiiers, just catch the train and in two mins you are at the cable car to go up the slopes The pillows are too soft, but hey, we have to compain about something hey!
The location of the hotel, the staff was outstanding and very helpful, the restaurant was excellent and the amenities were very useful
The Hotel mamager and employee's could not have been more helpful; truely wonderful service and attention to detail. The rooms were clean, comfortable and welcoming. It was the best evening meal I have had in 4 years in Switzerland. Great facilities and I look forward to returning again soon!!! Thanks so much Anne-Marie Connor :-)
We could not have picked a better place to stay for our first night in Europe. Staff, facitlities, location were all a 10+++ . I have already recommended Hotel Santis to friends. We will stay again. Auf Deutsch, Alles war ausgezeichnet. Ich würde hier wieder ohne Zögern bleiben!
Friendly staff. Breakfast was pretty good. Kids room was old and depressing. Like all of Switzerland, it is very expensive
The hotel staff and management were very caring and efficient and the food was excellant.
Very good hotel for relaxing ,nice location and very frindly staff
Nice veiw, nera the road but quite, nice and clean rooms.
THe hotel is like a ski lodge, so rooms and bathrooms are spacious. Rooms are clean and the hotel has a nice restaurant. The ski area and hiking trails are within walking distance. Very beautiful area.
Good location with beautiful scenery Card machine was out of order. so we have to pay as a cash and the man in the front gave us a bad currency exchange rate of Euro 1:1.4 CHF, which is 0.1 lower than nomal rate.
The Availability and willingless of manager and staff to assist you in every possible way even on matters beyond their duty and obligation
Ease of access to cablecars. Free parking in front of hotel. Very basic furnishing and decoration.
The hotel was beautifully kept and in pristine condition. A very, very special touch was that a teddy bear was left on the bed for the guests with compliments of the hotel family. Would recommend it to anybody looking for a wonderful break. Nothing at all.
We were very pleased with the hotel. Staff was very polite and nice. Rooms were clean and large. The facility was very family friendly. Breakfast was fabulous. We would like to stay again sometime.
very nice location, beautiful nature and views, good access to ski resort and friendly environment food prices too high
the place,the location near the forest and the mountains ,fresh air,the rooms are large
Lovely big room with nice comfy bed, great balcony and lovely views. Food in restaurant of high quality. Service in restaurant rather slow - nearly an hour wait from when we ordered to when our meal arrived.
The staff, location and food were all that could be expected. The rooms however were basic.
During our stay they were renovating; floor covers in stair well and strong paint smell not very pleasant; rooms very small and simple painted brick walls and concrete ceilings certainly do not deserve to be called "Comfort Rooms"; breakfast very light; no eggs.