Pros (+) The bar could be bigger though
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Amenities at Crowne Plaza Monterrey By IHG
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Free parking
Reviews of Crowne Plaza Monterrey By IHG
8.6
Very good
735 verified ratings
Wonderful
415
Very good
118
Good
74
Okay
36
Fair
32
Mediocre
24
Poor
36
Summary of reviews
Guests say
Guests consistently highlight the hotel's excellent location, making it convenient for exploring the city and nearby attractions. Many reviews also commend the friendly and attentive service provided by the staff. Cleanliness is generally appreciated, with several guests noting well-kept rooms and public areas. However, some guests mention that certain amenities, such as the pool, bar, or in-room appliances, were unavailable or in need of updates, and a few found the facilities to be dated. Overall, the positive aspects of location, service, and cleanliness stand out in the feedback.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.6 out of 10
111 reviews
8.9 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an indoor pool, jacuzzi, sauna, and a variety of dining options, including a restaurant, bar/lounge, and coffee shop. Additionally, guests can enjoy evening entertainment, a beauty salon, and mini-golf on the premises.
Is parking available at the hotel?
Yes, the hotel provides free parking and valet parking for guests, ensuring convenience and ease of access during their stay.
What is the best time to visit the hotel?
The high season is in March, offering an ideal time to experience the hotel's excellent location and very kind staff, as highlighted by previous guests.
How is the cleanliness of the hotel?
The hotel is known for being very clean, with polite and kind staff members ensuring a comfortable and hygienic environment for guests.
What can guests expect from the hotel's customer service?
The hotel's staff is exceptional, especially the bellman and doorman, who are well trained and hospitable. Guests can also expect responsive and well-trained staff members throughout their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in April, which is the low season for the hotel.
Explore Nearby Attractions
The hotel's proximity to Plaza Zaragoza, Palacio Municipal, and Museo de Arte Contemporaneo makes it convenient for exploring these attractions on foot.
Check for Renovations
Some guests reported that certain floors were undergoing renovation, resulting in chemical smells in the rooms. It's advisable to inquire about any ongoing renovations before booking.
Be Mindful of Room Selection
Some guests mentioned issues with room cleanliness and maintenance, so it may be beneficial to request a recently renovated room.
Take Advantage of the Indoor Pool
Guests appreciated the indoor pool and spacious hot tub, making it a great option for relaxation during your stay.
Consider Dining Options
While some guests praised the breakfast buffet, others found the quality of food to be lacking. It may be worth exploring nearby dining options as well.
Be Aware of Noise Levels
A few guests noted that the hotel's location near main highways and downtown areas could result in noise disturbances. Light sleepers may want to take this into consideration.
Inquire About Jacuzzi Availability
Some guests were disappointed to find the jacuzzi area was not operational during their stay. It's advisable to check the status of the jacuzzi before booking if this is an important amenity for you.
Stay Informed About Safety Measures
The hotel has implemented various safety measures, including contactless check-in/check-out and enhanced cleaning. Familiarize yourself with these measures to ensure a safe and comfortable stay.
Location
Avenida Constitucion Oriente 300, 64000 Monterrey, Nuevo Leon
What's nearby
- El Faro del Comercio0.3 mi
- Museo de Arte Contemporaneo0.3 mi
- Macroplaza0.4 mi
- Barrio Antiguo0.5 mi
- Paseo Santa Lucía0.7 mi
- Mexican Professional Baseball Hall of Fame2 mi
- Heineken México2.1 mi
- Fundidora Park2.1 mi
- Palacio del Obispado2.2 mi
- Auditorio Banamex2.3 mi
- Galerias Monterrey2.8 mi
- Paseo San Pedro2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Monterrey By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | June | $215 | $183 |
Cheapest month to stay with an average 40% drop in price. | Most expensive month to stay with an average 167% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Crowne Plaza Monterrey By IHG
Which month has the cheapest rates at Crowne Plaza Monterrey By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Crowne Plaza Monterrey By IHG is October, with an average nightly rate of $113. The most expensive month is June at $319 per night.
What is the cheapest day to book Crowne Plaza Monterrey By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Crowne Plaza Monterrey By IHG is Monday, with an average nightly rate of $126. The most expensive day is Wednesday at $384 per night.
KAYAK's top tips for your stay at Crowne Plaza Monterrey By IHG
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See most recommended stays in MonterreyGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Monterrey Gen Mariano Escobedo | 15.0 mi |