Pros (+) The bar could be bigger though
4 stars
Crowne Plaza Monterrey
Avenida Constitucion Oriente 300, 64000 Monterrey, Nuevo Leon, Mexico
Monterrey, Mexico
See location+52 81 8319 6000Photos of Crowne Plaza Monterrey
Overview
Located downtown, the Crowne Plaza® Monterrey provides its guests with a convenient location in the best area in town. Found near the main avenues such as Constitución and Morones Prieto, the hotel provides you with easy access to several cultural and toursits attractions.Either if you’re here on business or leisure, CONVEX and CINTERMEX convention centers are a short distance from the hotel. If you feel like discovering and enjoying Monterrey, a few minutes away from the hotel you will find the Contemporary Art Museum, the Mexican History Museum and the famous Macroplaza. Enjoy a day filled with entertainment at the Sesame Street themed park, enjoy a long walk at Paseo Santa Lucía or take a bike ride at Parque Fundidora.Try the delicious menu at our restaurant La Ventana or relax at the spa and the heated pool with an amazing crystal ceiling, which provides you with an amazing view of the sky. Other amenities include a tennis court, pool table, sauna and Fitness Center. The hotel offers free Internet access in all areas of the building.
Latest deals for Crowne Plaza Monterrey
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Monterrey
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Free parking
Dining
- Electric kettle
- Grocery deliveries
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
General
- Executive lounge access
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- CD player
- Pay-per-view channels
- Video games
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
- Private entrance
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Pool cover
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Things to do
- Evening entertainment
- Beauty salon
- Mini-golf
- Pool table
Parking and transportation
- Free parking
- Valet parking
- Private parking
Outdoor
- Terrace/Patio
- Grill
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Crowne Plaza Monterrey
8.4
Very good
669 verified ratings
Wonderful
363
Very good
110
Good
74
Okay
36
Fair
32
Mediocre
23
Poor
31
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, making it convenient for exploring the area. However, several reviews pointed out issues with service, outdated facilities, and maintenance problems, indicating a need for improvement in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
509 reviews
9.8 out of 10
1 review
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, jacuzzi, sauna, and a variety of dining options, including a restaurant, bar/lounge, and coffee shop. Additionally, guests can enjoy evening entertainment, a beauty salon, and mini-golf on the premises.
Is parking available at the hotel?
Yes, the hotel provides free parking and valet parking for guests, ensuring convenience and ease of access during their stay.
What is the best time to visit the hotel?
The high season is in March, offering an ideal time to experience the hotel's excellent location and very kind staff, as highlighted by previous guests.
How is the cleanliness of the hotel?
The hotel is known for being very clean, with polite and kind staff members ensuring a comfortable and hygienic environment for guests.
What can guests expect from the hotel's customer service?
The hotel's staff is exceptional, especially the bellman and doorman, who are well trained and hospitable. Guests can also expect responsive and well-trained staff members throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in April, which is the low season for the hotel.
Explore Nearby Attractions
The hotel's proximity to Plaza Zaragoza, Palacio Municipal, and Museo de Arte Contemporaneo makes it convenient for exploring these attractions on foot.
Check for Renovations
Some guests reported that certain floors were undergoing renovation, resulting in chemical smells in the rooms. It's advisable to inquire about any ongoing renovations before booking.
Be Mindful of Room Selection
Some guests mentioned issues with room cleanliness and maintenance, so it may be beneficial to request a recently renovated room.
Take Advantage of the Indoor Pool
Guests appreciated the indoor pool and spacious hot tub, making it a great option for relaxation during your stay.
Consider Dining Options
While some guests praised the breakfast buffet, others found the quality of food to be lacking. It may be worth exploring nearby dining options as well.
Be Aware of Noise Levels
A few guests noted that the hotel's location near main highways and downtown areas could result in noise disturbances. Light sleepers may want to take this into consideration.
Inquire About Jacuzzi Availability
Some guests were disappointed to find the jacuzzi area was not operational during their stay. It's advisable to check the status of the jacuzzi before booking if this is an important amenity for you.
Stay Informed About Safety Measures
The hotel has implemented various safety measures, including contactless check-in/check-out and enhanced cleaning. Familiarize yourself with these measures to ensure a safe and comfortable stay.
Location
Avenida Constitucion Oriente 300, 64000 Monterrey, Nuevo Leon
What's nearby
- El Faro del Comercio0.3 mi
- Museo de Arte Contemporaneo0.3 mi
- Macroplaza0.4 mi
- Barrio Antiguo0.5 mi
- Paseo Santa Lucía0.7 mi
- Mexican Professional Baseball Hall of Fame2 mi
- Cuauhtemoc Moctezuma Brewery2.1 mi
- Fundidora Park2.1 mi
- Palacio del Obispado2.2 mi
- Auditorio citiBanamex2.3 mi
- Galerias Monterrey2.8 mi
- Paseo San Pedro2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Monterrey
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $143 |
Average price (weekend night) | $257 |
When to book a room at Crowne Plaza Monterrey
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Monterrey
FAQs when booking at Crowne Plaza Monterrey
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Monterrey Gen Mariano Escobedo |
Distance to airport | 15.0 mi |