Pros (+) The room that was assigned to me had a connection door to another room; where was a couple that had sexual activity constantly abd the noise was really close due to the connection door the rooms have.
3 stars
iStay Hotel Monterrey Histórico
Jose Maria Morelos y Pavon #191, 64000 Monterrey, Nuevo Leon, Mexico
Monterrey, Mexico
See location+52 818 228 6000Photos of iStay Hotel Monterrey Histórico
Overview
IStay Hotel Monterrey Historico with 191 spacious and modern rooms has been perfectly designed as the best option for tourists, businessmen or leisure travelers.Located in the heart of Monterrey Historico, Just a few steps from the Macroplaza and the most important museums of Monterrey. Value added amenities include a free Wi-Fi and free local phone calls, parking and outdoor pool. At Montana Restaurant you can enjoy the great variety of enchiladas, which are our specialty in Mexican cuisine.Our hotel is adjacent to the Morelos commercial corridor, where it enjoys a great variety of shops such as InterPlaza Shoptown and Plaza Mexico. And just a block away you can find the main banks: Banamex, Banorte, BBVA Bancomer, Afirme, Santander.
Latest deals for iStay Hotel Monterrey Histórico
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at iStay Hotel Monterrey Histórico
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
General
- Garden view
- Interconnected room(s) available
- Telephone
- Carpeted
- Mountain view
- Pool view
- Storage available
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Family friendly
- Babysitting or child care
- Kids meals
- Kids' club
- Playground
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Pool and spa
- Spa
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Reviews of iStay Hotel Monterrey Histórico
7.4
Good
2077 verified ratings
Wonderful
797
Very good
394
Good
328
Okay
149
Fair
139
Mediocre
102
Poor
167
Summary of reviews
Guests say
Guests appreciated the hotel's good location in Monterrey, but many expressed dissatisfaction with cleanliness and service. Issues such as dirty rooms, poor maintenance, and noise from other guests were frequently mentioned. Overall, while some found the beds comfortable and the stay affordable, the hotel fell short of expectations due to these recurring problems.AI-Generated from customer reviews
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Q&A(5)
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7.4 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at iStay Hotel Monterrey Histórico?
Guests have mentioned that the beds are nice and cozy, providing a comfortable stay.
Is parking available at iStay Hotel Monterrey Histórico?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
What can guests expect from the food quality at iStay Hotel Monterrey Histórico?
Guests have appreciated the local food provided for breakfast and the delicious buffet, although some have mentioned that the menu for breakfast doesn't change much.
How is the cleanliness at iStay Hotel Monterrey Histórico?
Guests have mentioned that the hotel is clean, but some have pointed out issues with the cleanliness of the rooms and bathrooms that need improvement.
What can guests expect in terms of customer service at iStay Hotel Monterrey Histórico?
The staff at the hotel have been described as helpful, friendly, and exceeding expectations, providing excellent service to guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Mountain Views
Guests recommend choosing a room with views of the mountains for a pleasant and scenic experience.
Explore Nearby Attractions
The hotel's central location allows for easy access to various attractions such as Palacio Municipal, Macroplaza, and Museo de Historia Mexicana, all within walking distance.
Consider Noise Levels
Some guests mentioned that the acoustic insulation in the rooms is not optimal, so light sleepers may want to take this into account when booking.
Check Elevator Wait Times
Several guests experienced slow elevator service, especially during peak times, so it's advisable to factor this into your plans.
Verify Pool Availability
Before booking, it's recommended to check the status of the pool, as some guests were disappointed to find it under maintenance during their stay.
Request Fresh Towels
Some guests reported issues with the availability and cleanliness of towels, so it may be helpful to request fresh towels upon check-in.
Be Mindful of Check-in Time
The hotel has strict check-in policies, as some guests encountered issues when arriving slightly before the official check-in time.
Consider Language Barriers
While the staff is generally helpful, communication issues were reported by some guests, so it may be beneficial to be patient and understanding in such situations.
Plan for Breakfast Variety
Guests staying for an extended period noted that the breakfast menu remained unchanged, so consider exploring nearby dining options for variety.
Parking Pass Awareness
Guests driving to the hotel should be aware of potential issues with the parking pass system and plan accordingly.
Location
Jose Maria Morelos y Pavon #191, 64000 Monterrey, Nuevo Leon
What's nearby
- El Faro del Comercio0.4 mi
- Macroplaza0.5 mi
- Museo de Arte Contemporaneo0.5 mi
- Barrio Antiguo0.6 mi
- Paseo Santa Lucía0.8 mi
- Mexican Professional Baseball Hall of Fame1.8 mi
- Cuauhtemoc Moctezuma Brewery1.9 mi
- Palacio del Obispado1.9 mi
- Fundidora Park2.2 mi
- Auditorio citiBanamex2.4 mi
- Galerias Monterrey2.5 mi
- Paseo San Pedro2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about iStay Hotel Monterrey Histórico
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $88 |
Average price (weekend night) | $68 |
When to book a room at iStay Hotel Monterrey Histórico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MonterreyGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Monterrey Gen Mariano Escobedo |
Distance to airport | 15.0 mi |
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