Pros (+) Clean room nevertheless outdated
Cons (-) Without Hot Water for 2 days management did not care or answer calls AC issues for the entire stay.
3 stars
Krystal Monterrey
Calle Corregidora 519, 64000 Monterrey, Nuevo Leon, Mexico
Monterrey, Mexico
See location+52 818 319 0900Photos of Krystal Monterrey
Overview
Hotel with a fitness center, a short walk to Macroplaza This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
Latest deals for Krystal Monterrey
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Krystal Monterrey
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
General
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Telephone
- Carpeted
- Mountain view
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Private entrance
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Sauna
- Pool
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Krystal Monterrey
8.4
Very good
2484 verified ratings
Wonderful
1413
Very good
366
Good
282
Okay
105
Fair
107
Mediocre
69
Poor
142
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and value for price, but many expressed dissatisfaction with cleanliness and service issues. The amenities, including the gym and pool, were also noted as lacking maintenance. Overall, while some guests enjoyed their stay, others faced significant challenges that impacted their experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located near Metropolitan Cathedral of Our Lady of Monterrey, Palacio Municipal, Museo de Arte Contemporaneo, Macroplaza, and other popular attractions.
How is the cleanliness of the hotel?
The hotel offers daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces to ensure a clean and comfortable stay for all guests.
Is parking available at the hotel?
Yes, the hotel provides parking, valet parking, and private parking facilities for the convenience of guests. Please note that there may be charges for parking.
What can I expect from the food quality at the hotel?
Guests can enjoy a variety of dining options, including a restaurant, bar/lounge, and breakfast in the room. Additionally, food can be delivered to guest accommodation for added convenience.
When is the best time to visit the hotel?
The hotel experiences high season in February and low season in March. Consider these factors when planning your visit for the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in March, which is considered the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as the Metropolitan Cathedral of Our Lady of Monterrey, Palacio Municipal, and Museo de Arte Contemporaneo, all within walking distance.
Check for Room Readiness
Some guests experienced delays in getting their rooms ready for check-in. It might be helpful to confirm the room's readiness upon arrival, especially during peak check-in times.
Be Mindful of Noise Levels
A few guests mentioned that the walls seemed thin, and noise from neighboring rooms or the hallway could be disruptive. Consider packing earplugs if you're a light sleeper.
Inquire About Parking Charges
Some guests were surprised by parking fees. It's advisable to inquire about parking charges beforehand to avoid any unexpected expenses.
Take Precautions in the Bathroom
A few guests noted issues with the shower doors not sealing properly, causing water to leak onto the floor. It's advisable to be cautious while using the shower to prevent any accidents.
Request Room Maintenance
Several guests mentioned maintenance issues such as malfunctioning AC, leaky faucets, and slippery shower floors. If you encounter such issues, promptly request maintenance for a comfortable stay.
Consider Room Upgrades
Some guests reported issues with room cleanliness and amenities. Considering an upgrade or checking the room before settling in might ensure a more satisfactory experience.
Be Aware of Language Barriers
A few guests mentioned challenges with English communication. Being prepared with basic Spanish phrases or using translation apps could be helpful in such situations.
Location
Calle Corregidora 519, 64000 Monterrey, Nuevo Leon
What's nearby
- El Faro del Comercio154 yd
- Museo de Arte Contemporaneo278 yd
- Macroplaza336 yd
- Barrio Antiguo0.3 mi
- Paseo Santa Lucía0.5 mi
- Mexican Professional Baseball Hall of Fame1.9 mi
- Fundidora Park1.9 mi
- Cuauhtemoc Moctezuma Brewery2 mi
- Auditorio citiBanamex2.1 mi
- Palacio del Obispado2.2 mi
- Galerias Monterrey2.9 mi
- Paseo San Pedro3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Krystal Monterrey
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | $77 |
Average price (weekend night) | $84 |
When to book a room at Krystal Monterrey
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Krystal Monterrey
FAQs when booking at Krystal Monterrey
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See most recommended stays in MonterreyGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Monterrey Gen Mariano Escobedo |
Distance to airport | 14.8 mi |
Everything you need to know for your stay in Monterrey
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