Crystal Palace

The hotel offers a business center, tour desk, and a fitness center, as well as a gift shop and beauty salon for guests to enjoy.

Guests have praised the excellent breakfast and the availability of special diet menus, while some have mentioned that the bar was lacking in certain options.

The hotel provides parking and an airport shuttle service for guests' convenience, although some guests have mentioned that the parking is located in a different building a block away.

Guests have highlighted the hotel's cleanliness and safety measures, although some have mentioned specific concerns such as a smell from the bathroom sink and the need for brighter lighting in the rooms.

The high season is in October, offering a great time to experience the hotel's spacious rooms, comfortable beds, and the excellent breakfast, while the low season in February may provide a quieter experience for guests.

Several guests recommended booking a Junior Suite for a good view and a large, comfortable room with a sitting area.

Some guests noted that the downtown location can be noisy, especially during rallies and demonstrations. Consider requesting a room away from the street to minimize noise disturbance.

Some guests mentioned that the rooms may need updates and reported issues such as leaking air-conditioning and cleanliness concerns. It may be beneficial to check recent reviews for room condition feedback before booking.

Guests highlighted the absence of kettles, coffee makers, and double locks in rooms. Consider inquiring about specific amenities or room features before arrival.

Several guests mentioned that the hotel's central location can lead to noise disturbances. If sensitive to noise, it may be helpful to bring earplugs or request a quieter room location.

Some guests were surprised by additional charges for parking and the location of the parking lot. It's advisable to clarify parking details, including any associated costs and the parking location, before arrival.

Feedback regarding breakfast service varied, with some guests praising it and others expressing dissatisfaction. It may be helpful to set expectations accordingly and consider alternative breakfast options nearby.

The hotel offers wheelchair accessibility and other accessible features. Guests with specific accessibility needs should verify the availability of these features in their chosen room.

Some guests found the gym disappointing due to limited equipment. If access to a well-equipped gym is important, it's advisable to inquire about the available facilities beforehand.

While some guests praised the staff for being friendly and helpful, others noted instances of rudeness and unhelpfulness. It may be beneficial to prepare for potential language barriers and varying service experiences.