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Pros: Crew was great

Cons: All was great

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Pros: no very poor , terrible plans and plane service

Cons: better aircraft, better trained staff from delta service in tei cities wonderful fred

Cons: No milk available.

Pros: On time departure and landed a little early

Cons: Seats should recline more More food options

Pros: The flight was smooth.

Cons: Free snacks and tv and charging sockets

Cons: Strange reason for delays

Cons: All I have to say is 2 HOURS LATE!

Cons: They lost my luggage

Pros: Other legs of flight were worse.

Pros: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Cons: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Pros: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals

Pros: For an hour flight food or entertainment is not needed.

Cons: Baggage allowance.

Pros: I don’t like

Cons: Because de flight was late;3 times they change the time for departure Finalmente they departure after 8 hours from arrive to the 1rs fly.

Pros: Crew is friendly, plane is new and clean

Cons: they charge to choose seats before hand, shouldn't be a privilege to do so

Pros: the crew was realy great and everything was very good.

Pros: The crew was ok, the seats just needed to recline a bit more

Cons: The crew gave the passenger across from me at least 4 glasses of liquor and he got drunk. This was an evening flight, the passenger was loud and I couldn't close my eyes and sleep

Cons: 3h delay

Cons: La comida que sirven es muy poquita para un vuelo tan largo y sumándole más de dos horas por el retraso del vuelo al salir

Pros: The crew and entertainment

Cons: The food was small and laughable

Pros: The crew was courteous and helpful. The cabin was clean and seat was comfortable.

Cons: Aircraft interior was a bit dated. Entertainment was via handheld device either your own or one provided by the airline.

Pros: Customer service was excellent, flight was on time.

Cons: Nothing for this flight.

Cons: Good value

Cons: communication prevented me boarding my British flight, rerouting done by american, had paid reseved seat don't know if I will receive a refund. now have to spend my first few days back home going through the delayed flight to europe protocols.

Pros: The flight was o.k

Cons: A delay of 50 minutes was sent to me a week ago. Then another 50 minutes delay was due to weather conditions.

Pros: Boarding was generally quick and easy.

Cons: Aerolíneas charges exorbitant prices for luggage - the 1st suitcase is $40 (USD) and additional luggage is $80 each. When purchasing tickets, it was not stated that luggage fees may apply, and when we checked the luggage we weren’t how much the baggage fees we’re until we went to another counter.

Pros: The quantity of food was pretty good. The entertainment options very fun.

Cons: The announcement at 7am could have been avoided. It woke people up.

Cons: La amabilidad y ayuda de la tripulacion a la hora del embarque. La puntualidad

Cons: Food

Cons: Fue un avión no adaptado a nuestros tiempos, sin entretenimiento a bordo, ni siquiera tenía para conectar el celular. Un servicio low cost.

Cons: Keep up the good work

Pros: I was never notified that my flight had been changed to an Aerolíneas Argentinas flight that departed an hour and a half later. I completed my web check in the night before and no change was mentioned.

Cons: Improved communication with travelers in order to plan accordingly.

Pros: Left lake but still made it on time

Cons: Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses.

Pros: Early arrival, smooth flight, excellent flight attendant service

Cons: Snack/food in first class (even though short flight)

Pros: I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years.

Cons: Keep it up!

Cons: Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day.

Cons: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.

Pros: On time, friendly staff

Cons: Bigger seats, better coffee

Cons: The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate.

Pros: There was an empty seat next to mine and that made the trip bearable!

Cons: More comfortable seats and ample food selection (especially for snacks).

Pros: Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable.

Cons: Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available.

Pros: Crew was good.

Cons: old airplane

Cons: More room legs needed.

Pros: I like this flight very smooth no worry what so ever I will flight again

Pros: The flight was short, but maybe a coffee and cookie service. Our flight was early and didn't have a chance to get breakfast.

Cons: They had to switch my flight because the original flight was delayed. They split my friend and I even though we originally had seats next to each other.

Cons: Snacks

Pros: I like this flight very smooth no worry what so ever I will flight again

Cons: 1 hour 30 min late taking off.

Pros: The flight and crew were very nice

Cons: Delays

Pros: The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels

Cons: Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway.

Pros: The entertainment on the flight

Cons: Flight was delayed

Pros: Everything was on point that mattered: Clean aircraft, efficient and welcoming crew, and on-time departure. Seated in front section (rows 1-2), so enjoyed acres of space.

Cons: Renew movies and music in the media center

Pros: Plane was great... staff was awesome

Cons: Better food would be great

Pros: Nothing

Cons: More share of information between airlines

Cons: They changed our boarding gate three times

Pros: Airport (AEP) was nice, plane and crew were good.

Cons: The only problem was that our flight moved 50 minutes earlier and we didn’t get any email notification from kayak. But that may not be latam fault.

Pros: Nothing

Cons: Be on time and if not, communicate and offer remedies. There was NONE.

Pros: The crew was nice, wifi entertainment was available, flight on time

Cons: offering beverages.