Dining
Basics
Accessibility and suitability
Laundry
Health and safety
Services and conveniences
Parking and transportation
Media and entertainment
Bathroom
Workspace
Family friendly
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers enhanced cleaning, hand sanitizer in guest accommodation and key areas, daily housekeeping, guest accommodation sealed after cleaning, safe, contactless check-in/check-out, disinfection of high-touch surfaces, meeting/banquet facilities, non-smoking rooms available, pets allowed on request (charges may apply), increased accessibility, elevator, cable or satellite TV, free parking, complimentary breakfast, desk, refrigerator, breakfast included, coffee machine, microwave, free Wi-Fi, internet, air-conditioned rooms, spa bath, hairdryer, private bathroom, indoor pool, laundry facilities, iron and ironing board, and fitness center.
What is the best time to visit the hotel?
The low season is in November, and the high season is in February.
How is the quality of the beds at the hotel?
Guests have reported mixed experiences with the beds, with some finding them uncomfortable and others finding them clean and nice.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can guests expect from the hotel's customer service?
The hotel staff is described as very friendly and accommodating, providing a positive customer service experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Inspection
Some guests reported issues with cleanliness, so it may be beneficial to request a room inspection upon check-in to ensure everything meets your standards.
Verify Amenities Availability
Confirm the availability of amenities such as the pool and hot tub, as some guests were disappointed to find them closed during their stay.
Consider Noise Levels
If you're sensitive to noise, consider requesting a room away from the parking lot to avoid disturbances mentioned by some guests.
Check for Unpleasant Odors
Several guests mentioned encountering unpleasant odors in their rooms, so it might be helpful to check for any lingering smells upon arrival.
Confirm Breakfast Availability
Despite being listed as a complimentary amenity, some guests were disappointed to find no breakfast available, so it's advisable to confirm this before booking.
Inquire About Room Configuration
If you require specific bedding arrangements, it's recommended to confirm the room configuration in advance to avoid any inconvenience upon arrival.
Verify Air Conditioning Functionality
Some guests experienced issues with air conditioning, so it's advisable to ensure that the room's cooling system is functioning properly.
Check for Maintenance Issues
Several guests reported maintenance issues such as non-working lights and broken shower door handles, so it's advisable to check for any such issues upon arrival.
Consider Bringing Air Freshener
To combat any potential lingering odors, consider bringing an air freshener, especially if you're sensitive to smells.
Confirm Housekeeping Services
Given that some guests mentioned a lack of housekeeping, it's advisable to confirm the availability of this service during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 4.8 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Concord Regional |
Distance to airport | 16.6 mi |