Mooresville Car Rentals

Pros: Didn't have the size reserved, but upgraded without any issues.

Pros: Nice clean car

Cons: The "upsell" on the insurance. I purchased the online insurance thru Kayak/Allianz. When I picked up the car, the counter agent at Enterprise tried to convince me to buy their insurance and cancel the one I had, even to go so far as to say the online one I bought was "pretty much a scam". !!?? Horrible to conduct business this way. I kept the insurance I had, esp. because it was much cheaper.

Pros: The roadside assistance was great and very responsive. I lost my keys down the toilet and were irretrievable. I always go to enterprise. The associates are always dressed very professionally and are extremely courteous.

Cons: I didn't like that both remotes that were given to me were tied together and I could take them apart. I tried to. If I had been able to do that, this whole issue would have been avoided. Also, I had to go to the airport to get a second vehicle. I was late for a wedding dinner (which keep in mind this was my whole fault)...however, I did pay insurance for such things as this. It would have been optimal to have the car brought to my hotel. That said, the service was timely and supportive

Cons: Sales Manager not friendly at all.