Cons (-) The AC broke at 10pm in the first room they gave us. They upgraded us for free to a larger room; however the couch smelled like pee and had some bugs on it.
2 stars
Best Western Moreno Hotel & Suites
24840 Elder Avenue, Moreno Valley, CA 92557-7300, United States
Moreno Valley, CA
See location+1 951 924 4546Photos of Best Western Moreno Hotel & Suites
Overview
Situated in Moreno Valley, Best Western Moreno Hotel & Suites is within a 40-minute drive of LA/Ontario International Airport and offers a Jacuzzi, free Wi-Fi and an outdoor pool. It is ideally located for those wanting to discover the area's attractions.
Guests of the hotel can make the most of the property's gardens. Reception operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
Best Western Moreno Hotel & Suites features 120 rooms, all of which are filled with a variety of facilities to ensure an enjoyable stay. They are also equipped with a microwave, a hair dryer and a refrigerator.
Latest deals for Best Western Moreno Hotel & Suites
Amenities at Best Western Moreno Hotel & Suites
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
Media and entertainment
- Cable or satellite TV
- TV
Outdoor
- Balcony
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Moreno Hotel & Suites
7.5
Good
938 verified ratings
Wonderful
316
Very good
118
Good
114
Okay
48
Fair
96
Mediocre
54
Poor
192
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the hotel's location. However, many expressed dissatisfaction with cleanliness issues, including unclean rooms and maintenance problems. Overall, while the service was praised, the hotel needs to address its cleanliness and maintenance standards.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
54 reviews
7 out of 10
2 reviews
6.7 out of 10
4 reviews
All reviews
Pros (+) Clean spacious room at a fair price
Cons (-) Coffee maker didn't work
Pros (+) Staff was flexible and accommodating for my needs
Pros (+) I liked the fact that I paid 99.00 for a room with 2 beds and a small living room, It was a small suite.
Cons (-) I didn't like the swimming pool. It needs to be cleaned and new carpets are needed in the room I was in 342
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The morning breakfast is homemade and delicious, with plenty of food and grocery choices nearby within walking distance.
How is the cleanliness of the rooms at Best Western Moreno Hotel & Suites?
The rooms are very clean and quiet, offering a comfortable and clean experience for guests.
Is parking readily available at the hotel?
There is lots of parking available, making it convenient for guests to park without any issues.
What are the unique amenities offered at the hotel?
The courtyard in the middle with live plants, a gazebo, and the size of the rooms are excellent, providing a peaceful and comfortable stay.
When is the best time to visit the hotel?
The low season is in March, and the high season is in October, offering different experiences for visitors based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Guests recommend choosing a room with a balcony facing the garden and bronze fountain for a peaceful and scenic experience.
Consider Low Season Visits
March is mentioned as the low season, which could offer quieter surroundings and potentially better rates.
Be Mindful of Noise
Some guests noted that the walls were thin, so consider this when selecting a room or if sensitive to noise.
Check Room Amenities
Ensure that the room is equipped with all necessary amenities, such as a functioning thermostat, to avoid any inconveniences during the stay.
Explore Nearby Attractions
Box Springs Mountain, located 3.3 miles away, offers a great opportunity for outdoor activities and exploration.
Verify Room Cleanliness
While several guests praised the cleanliness, some mentioned encountering cleanliness issues, so it's advisable to check the room upon arrival.
Breakfast Experience
Guests appreciated the homemade breakfast and peaceful ambiance of the gazebo and fountain area, but note that there may be a wait time for certain breakfast amenities during peak periods.
Accessibility Consideration
If mobility is a concern, ensure that the hotel can provide a room with suitable accessibility features, as some guests found the beds too high and encountered issues with room cleanliness.
Address Noise Concerns
Some guests mentioned freeway noise, so if sensitive to noise, consider requesting a room away from the freeway side.
Verify Special Requests
Double-check any special requests made, such as non-smoking rooms, to ensure they are accommodated properly.
Location
24840 Elder Avenue, Moreno Valley, CA 92557-7300
What's nearby
- Box Springs Mountain3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Moreno Hotel & Suites
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $89 |
Average price (weekend night) | $122 |
When to book a room at Best Western Moreno Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Moreno Hotel & Suites
FAQs when booking at Best Western Moreno Hotel & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Moreno ValleyGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | San Bernardino Int |
Distance to airport | 10.6 mi |
Everything you need to know for your stay in Moreno Valley
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