Pick-up location | Moreno Valley |
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Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Premium, Standard, Standard SUV |
Rental locations | 5 |
Airport locations | 0 |
Popular agencies | Avis, Budget, Hertz |
Economy | $35/day |
Compact | $35/day |
Intermediate | $37/day |
Standard | $39/day |
Full-size | $39/day |
Minivan | $89/day |
Premium | $60/day |
Intermediate SUV | $47/day |
Standard SUV | $61/day |
3 locations in Moreno Valley
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Reviews
2.0 Poor
Oct 2020
Pros:
did not get offered the vehicle i reserved. and spent over a hour looking all over southern california on the phone with corporate but still get the van promised nothing!!!!!!!8.0 Very good
Jul 2019
Cons:
Didn’t like that l had to have a credit check and a $200 deposit put on my card since I prepaid for my rental. That information wasn’t shared with me when booking, I would have used a different method of payment.9.2 Wonderful
Apr 2019
Cons:
The car smelled like cigarette.And I’m not a a smoker10.0 Wonderful
Oct 2018
Pros:
Cynthia made our day!4.0 Mediocre
Jul 2017
Cons:
Being put on hold while the lady CSR rep goes out to wash a car. Just terrible! Never again!8.8 Very good
Mar 2017
Pros:
The actual van was great, ran smooth, clean when we got it and would rent it again.Cons:
Picking up the car: The rental was under my dad's name but he only had debit cards to rent it. Hertz would not release the car under a debit card so I had to get off work and take an early lunch to put my credit card down. I didn't like that at all.3 locations in Moreno Valley
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9.2 Wonderful
Dec 2019
Pros:
Very helpful and friendly staffCons:
The car was not very clean. Especially rear seats8.4 Very good
Oct 2019
Pros:
Easy pickup/drop off and friendly staffCons:
Availability and more vehicle options8.8 Very good
Aug 2019
Pros:
The staff was friendly an helpful10.0 Wonderful
Oct 2018
Pros:
Perfect van for our needs.5.2 Fair
Jul 2018
Pros:
The manager was understanding and friendly.Cons:
I booked 3 days prior for a 12:00 pm pick-up, when we arrived at pickup time they didn’t have a car ready for us. They said they had called the night before to let us know they didn’t have a car available but we never recieved a call. Instead of giving us a car they had outside in the lot they told us to call back in three hours to see if someone had dropped one off. When we called they did have one available and it was supposedly an upgrade. They have us a Ford Focus. Yeah what an upgrade. Wont be doing business here again.5.6 Fair
Apr 2018
Cons:
Our reservation was for one charge and the charge on our credit card was twice as much. We are disputing it with our credit card company. Not happy.2 locations in Moreno Valley
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Reviews
2.0 Poor
Nov 2020
Cons:
they did not have the vehicle I booked. they did not have a single SUV. I had to book elsewhere in a rush. they are overbooking. never again with Avis9.6 Wonderful
Oct 2019
Cons:
There was no car available when I arrived at Avis.4.4 Mediocre
Jul 2019
Pros:
The staff did everything she could to accommodate me as my original reservation was not honored.Cons:
Cleaner cars...8.0 Very good
May 2017
Pros:
Friendly and flexible service.Cons:
Appearance of the rental office could be better.9.6 Wonderful
Mar 2017
Pros:
Customer service was excellentCons:
Car smelled of smoke.9.2 Wonderful
Jan 2017
Pros:
I like the good attitude and good treatment of the staff, and the excellent economy of the car.Cons:
The car had a few dents front and back, but nothing too bad.2 locations in Moreno Valley
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Reviews
4.0 Mediocre
Feb 2021
Cons:
Created a vehicle reservation not only once but 3xs to only get calls later and find out there were no vehicles available.8.0 Very good
Dec 2020
Cons:
Wiper fluid did not dispense.2.0 Poor
Sep 2020
Pros:
They did not have any cars they could give me. They said it was all sold out without helping me find an alternative.Cons:
Be more helpful in finding solutions for customer instead of just saying we don’t have the vehicle, too bad, we can’t help you...2.0 Poor
Aug 2020
Pros:
The staff weren’t helpful at all. The location my reservation was booked was closed due to covid. There wasn’t anybody I could reach by phone. There was a sign on the door saying to go to another location. By the time I arrived, and waiting in line, they said they booked me as a no show. Again, no phone answers, poor customer service, when I asked for help with other locations that can get my rental, they told me to google it.Cons:
Every single aspect of that experience could have been better.2.0 Poor
Aug 2020
Pros:
Location ClosedCons:
Everything.10.0 Wonderful
May 2020
Cons:
The service was great!Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $49/day |
Good deal | $41/day |