Pros: liked the fact it was actually a Ford Escape we got and not something else in that category. Also, service was quick and easy for renting and returning. They were also opened on Sunday. That"s a plus.
Cons: The brakes screeched when pressed
Sep 5 2016
Pros: The person at the counter was quick. no problems what so ever. I also asked if he would give me my trip A discount and he did. Great service.
Pros: I got a free upgrade because they didn't have the car I reserved.
Cons: The car was not ready at my reservation time thus delaying my departure. It only had a third of tank of gas so I was further delayed taking it to a gas station. I declined insurance coverage, which they noted on the contract and I initialed on the waiver. They charged me anyway. I missed it when I checked out, but called back that day and they had already, convieniently, lost the paperwork! They promised to call me back, but never did. Incompetent or dishonest? Whichever it is, this is not the place you want to rent a car.