Would you like to save as your currency permanently or for this visit only?
The view, right in front of Red Square and St.Basil; the position; the glamourous atmosphere; very kind service, real Moscow style; great value for money Maybe bell captain a little slow in helping get taxis
location, comfort bed, cleanliness of the room, silence estra high prices for everything adds
Good service NO
This is the best luxury hotel in Moscow. The nice & comfortable room, brilliant welness, spa, & hotel's location are made this hotel the best of the best. It is expensive, but valuable for the guests.
I stayed at this place for 3 nights on March. The hotel inside was fine, as well as hyatts all over the world. But when I arrived people at the desk didn't even smile to greet me. That felt nasty. Especially when you have made it through disastrous traffic jams and Moscow weather. housemaids I asked for things were tough to talk to in English. And finally waiter made me wait way too long. I'm not sure I will stay here next time. Since my company pays, I'll go for something better :)
The staff greeted us nicely in English and explained the hotel's amenities. They told us to see them if we needed anything. We asked for directions and they were very helpful. They arranged transportation. For us to an outside market. They even had umbrellas we could borrow! On our last morning they opened the buffet early for us so we could eat before catching our plane! Anastasia was a wonderful restaurant manager who bent over backwards for us!
good, clean, welcoming staff
Room / Staff / Location / Bar / Restaurant could be improved
Brand new hotel, western standard 4 star (rare for Moscow). Modern, clean, nice spa, nice position. I'm used to be in Moscow frequently and this was the best 4 star hotel I've been in. The hotel opened a few days before my check in, so restaurant did not open yet, services organization still in progress. I guess in a few all these will be ok.
Very friendly staff, nice clean rooms. Perfect location close to the city center. Very comfortable and large bed. Little minus: 50% extra pay for early check in.
Excellent locationn in the district Zamoskvorechie. Design. Standard double room was big and very comfortable. Staff is really friendly. It is easy to park a car right near the entrance. nothing
The wifi worked and the room and bed was comfortable , however room temperature was too hot. Staff were surley and didn't come accross as friendly ( reception staff )
its location -
extra very expensive
Staff was friendly and helpful (e.g printed boarding pass for me at desk)
hotel staff is excellent, location is also perfect, all things in rooms are brilliant new. 10 min away from Red Square. at the time ideally price/quality relation the breakfast was extra to pay and price was too high. we could easily go to any restuarant next to hotel and spent less. Sound isolation in the rooms could be better - we have heard all what happens on the floor.
Breakfast is very good
Conditioner does not work. If you have a room's window faced to the street, it is very noisy.
Quite a comfortable stay. Very good location by the metro station and the bus stop. Good for those travelling from SVO airport and for those who visit the city center. The TV had only a few not the best channels. Yet the room was quite small, but it was OK for the price.
The location and breakfast were okay. The internet access was very poor and the room was very old-fashioned; the breakfast room was very smoky, as it was the same room used as a pub/bar in the evening/night.
Fantastic location for the price and everything is OK. The furniture is old though properly functioning.
we liked the location, the atmosphere and the typical architecture that the hotel reflects. We also liked the rock atmosphere in the restaurant. the rock concert on Friday night Nov. 6
Reception desk speaks English and is very nice to help you, good room service staff, good location to tour city center, convenient subway station, restaurants, coffee shops, grocery store, pharmacy stores nearby hotel. Guards standing in lobby looks unnecessary.
Close to metro station Mayakovskaya (on the main subway line to the Red Square)
Interior was renovated Nice views from the rooftop Rude stuff - bunch of security people at the entrance Horrible old elevators Random people as hotel shares space with strip club and offices Single rooms are tiny
warmness of the stuff, safety, excellent location in the town, comfort in the room, good food not expensive at all, all fine no, it was completely fine
The view of Moscow river is wonderful from the room. The staffs at front desk are not so friendly.
The hotel is conveniently located. Rooms are clean. (отель очень выгодно расположен. в номере чисто.) Rooms quality and content, staff's attitude don't comply with the price level. (качество и наполнение номеров, отношение обслуживающего персонала не соответсвует уровню цены.)
Information of booking via web-site takes long way to the front desk of the hotel. After 3 hours after action they still have no inf. Also no quite good communication beetween reservation office and front desk in the night and weekends. Its uncomfortable and unpleasant.
rooms quite small for what you would expect from radisson sas. the bathroom extremely small.
Nobody of staff smile and say hello
Overall OK but nothing to excite. Just a place to use when business.
the central location, the staff could give good advise on what is going on in the city, they are pleasant and polite, good cuisine in the hotel
location and sutability reception staff be more efficient and more quick
comfort rooms & very professional friendly stuff with high standarts of hospitality, quite good location. Reasonable to stay with special rates. Standart rates are high
Convenient location, Several facilities i the complex, like, Spa, Pharmacy, Restaurants, Dry cleaning and so on. Staff and policies are quite firm, no room for flexibility.
Good staff, good room.
not far from metro station. Alot of facilities like bank, postoffice shops etc. opportunity to order breakfast and dinner in the room. staff forgets parts of order sometimes for example when ordering tea with lemon you dont get the lemon. Room smelled a bit but window could be opened to ventilate. There was no opportunity to make tea in the room and minibar was empty.
peace, quiete and comfort in the room bad manners of staff (Marina Vycheslavovna)
I liked the good atmoshphere & location, which is close to the metro. My bank card was debited twice for the accommodation in this hotel - first time upon staying, second time - upon my return back home, which required additional clarification regarding the cause of double payment. It appeared that the hotel had processed my card 2nd time by mistake without any reason. I've never experienced these situations elsewhere in Europe.
Nice location (really close to metro station), frendly staff, a lot of restaurants, bars, shops in hotel's building.
Some things were above expectations of a 3-star hotel (air freshener, shoe-cleaning brushes). Additional services (internet cafe, dinner, breakfast) were reasonably priced (cheap in hotel terms). Hot and cold water provided for free in common area on the floor. Sufficient number of elevators (but that was sort of required for a hotel of that height). Some discoloration around bath-tub. That was really irritating. Less irritating was a small bathroom mirror - I had to duck to see my face in it.
Nice, clean, great view from 26-th floor. Very noisy fridge in the room, I had to turn it off during night.
its a good hotel with high security and comfortable.its good for the money spent.its located near metro station and only 10 min away from the city center.its clean and i ve not complaints.
I stayed at Gamma Hotel with my girlfriend for 5 nights and had a good time. Room service, wireless inside of the room,change of towels everyday, and sheets once in every 3 days(acceptable), 5 min to metro station and couple of stations to the city center, our room was on 24th floor with a nice lake and forest view. Gamma is one of the best affordable hotels I have ever stayed in Russia. Other facilities such as pool, spa and sauna are overpriced.
Very good that can let me check in when i arrived the hotel at 9:30am. Close to flea market, many coffee shop n dining places, convenient. If there's air-conditioning in summer time, much better.
Pleasant ambiente, clean, efficient staff. Location to city and Metro v. good.
Staff attitude Too much design for family stay
location dissapointing value for money, rooms are not up to 5star design standard,
Very good price policy for such location! Room was not too big but with Interesting design. Very comfortable hotel.
Excellent reception staff, location, nice room Very poor breakfast staff
The location and boutique style to the hotel.
Very good location-Lencome theatre, cinema Russia, Pushkine monument, Tverskaya street, 3 metro stations. Very young staff and very carefull.We were upgraded to superior room due to our wedding anniversary and had very warm welcome.Nice, modern design.Thank you for everything, Natasha!!!
hotel is near center no possibility for money exchange, room was small and noisy
Don't forget to put behind your door "privacy" if you want to sleep because every morning before 9 o'clock somebody knocks at your door for laundry service, room service, etc!!
i think everything was great in this hotel.. there was nothing i didnt like...
I liked how friendly the staff was and the breakfast was delish. Location was great
Very nice hotel; very attentive staff, very close to Metro; easy to reach from both airports by train / metro => ne need to stay in the big Moscow traffic jams; decent breakfast; overall: strong recommendation -
Quality of the beds. Size of the rooms. Gentle staff. Breakfast was average although good variety
Free facilities (Wifi & business Center), Very nice breakfast, walking distance to two metro stations. Staff was polite and willing to help.
The room is very clean.The staff is kind and helpful.Breakfast is good and enough. There isn't anything to complain about the hotel.
This was my second stay, so that speaks for the fact that I really liked the first stay. The staff is extremely courteous. They remembered me and even offered the same room I stayed in last time. I arrived much earlier than the normal check in time, but they allowed me to check in with no extra charges. Hotel is very nicely located near the center of Moscow so extremely convenient for sight seeing and walkable to restaurants and cafe. The taxi service was great. Drivers were honest and extremely polite. The restaurant serves great food as well. Needless to say, I'd be happy to stay there again. Can't think of anything. Everything was just perfect.
Resturant is pretty good, although with typica Moscow prices, so expensive.
quick check in & check out; quiteness NA
The rooms were good as was the breakfast. Taxi service was very expensive as was the breakfast.
Very nice hotel. Clean rooms. The service was good and staff very friendly and helpful. Restaurant and lobby bar in the hotel are really overpriced.
area reservada , 11th floor service
Very comfortable hotel, with attentive staff and very high quality breakfast. Location isn't brilliant, as it is not within walking distance of any major sites. However only 10 -12 mins walk to the metro and hotel does do free transport on the hour into one of the city squares.
A Marriot hotel..all is perfect (room clean and with all the confort, breakfast, staff)! The hotel is far from Red Square (about 3.5 KM) and about 1 KM from the nearest metro station but there is an excellent free shuttle bus from the hotel to Red Square or Puskin Square (10 minutes walk from Red Square). Ask to the reception.
The staff is very helpful and knowledgeable. The rooms are very clean and are comfortable and tastefully decorated. There are no restaurants, other than those within the hotel itself, or shopping within easy walking distance.
Services and staff's good attitude. Metropolitan station a little bit too far by walking.
Rooms modern and clean; wifi good; staff friendly; breakfast okay; very very quiet. Unstylish rooms; TV channel selection not great; some facilities closed; service in restaurants is slow; far from metro; "motorcycle club" pickup in parking lot one night...