Not clean
2 stars
Hotel M Mount Pocono
Photos of Hotel M Mount Pocono
Overview
Situated in Mount Pocono, Hotel M Mount Pocono is within a 40-minute drive of Wilkes-Barre/Scranton International Airport and provides a Jacuzzi and an indoor pool. It also offers a ticket service, laundry facilities and a 24-hour reception.
A dry cleaning service and a laundry service are just some of the available services at the hotel. A fitness center is available to those wanting to keep up their exercise regimes while travelling.
Hotel M Mount Pocono has 82 rooms offering all the necessities to ensure a comfortable stay. They are also equipped with a hair dryer, ironing facilities and cable/satellite channels.
The hotel provides an ideal place to discover nearby Camelback Mountain Resort and Mount Airy Casino Resort. Casino Theatre is also nearby.
Latest deals for Hotel M Mount Pocono
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel M Mount Pocono
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
General
- Family rooms
- Telephone
- Carpeted
- Seating area
- Sofa
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel M Mount Pocono
5.8
Fair
657 verified ratings
Wonderful
130
Very good
65
Good
88
Okay
51
Fair
86
Mediocre
51
Poor
186
Summary of reviews
Guests say
Guests appreciated the great location and friendly service provided by the staff. However, many reviews highlighted significant cleanliness issues, including stained sheets and unpleasant odors in the rooms. While some guests enjoyed their stay, others expressed disappointment with the overall condition of the hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.9 out of 10
571 reviews
4.9 out of 10
25 reviews
9.2 out of 10
1 review
6.6 out of 10
2 reviews
All reviews
Pros (+) We had a few problems in the beginning but we had excellent customer service at the front desk and they fixed everything we requested! This is the best place to stay for a ski trip! Will be coming back next year!
Cons (-) Wish they served bacon on the weekdays
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hotel M Mount Pocono?
Guests have mentioned that the beds at Hotel M Mount Pocono are comfortable, providing a good night's sleep.
Is parking readily available at Hotel M Mount Pocono?
Yes, Hotel M Mount Pocono offers free parking, ensuring convenient and hassle-free parking for guests.
How is the food quality at Hotel M Mount Pocono?
While some guests have expressed concerns about cleanliness, others have found nearby dining options to be inexpensive and delicious.
What is the cleanliness like at Hotel M Mount Pocono?
Guests have provided mixed feedback about the cleanliness, with some mentioning the need for updates and others noting that the rooms were clean.
How is the customer service at Hotel M Mount Pocono?
Guests have highlighted the friendly and responsive staff at Hotel M Mount Pocono, ensuring a pleasant and accommodating experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Facilities
Several guests mentioned that the hotel needs updating and cleaning. Consider requesting a room with recently updated facilities to ensure a more comfortable stay.
Check Room Amenities
Some guests reported issues with room amenities such as the lack of a phone, broken bed frames, and malfunctioning jacuzzi tubs. It's advisable to check the functionality of these amenities upon check-in and request assistance if needed.
Verify Staff Availability
A few guests experienced challenges with staff availability, particularly during late hours. It's recommended to verify the availability of staff for assistance or emergencies, especially during the night.
Consider Bringing Personal Toiletries
Several guests noted issues with cleanliness and the availability of toiletries. Consider bringing personal toiletries to ensure a comfortable stay.
Verify Room Cleanliness
Some guests reported cleanliness issues, including dirty sheets and bathrooms. It's advisable to verify the cleanliness of the room upon arrival and request a change if necessary.
Confirm Functionality of In-Room Facilities
Guests reported issues with in-room facilities such as lighting, shower functionality, and the availability of essential items like a blow dryer. It's recommended to confirm the functionality of these facilities upon arrival.
Be Mindful of Surroundings
A few guests mentioned concerns about the surrounding area, including abandoned appearance and potential safety issues. It's advisable to be mindful of the surroundings and take necessary precautions.
Double-Check Room Key Assignment
Some guests encountered issues with room key assignment, leading to occupied rooms. It's advisable to double-check the assigned room keys to avoid such situations.
Bring Essential Items
Due to reported issues with the availability of certain items in the rooms, such as a clock, ironing board, and extra toilet paper, consider bringing essential items for added convenience during your stay.
Verify Availability of Hotel Services
Some guests reported issues with the availability of hotel services such as the gym, laundry room, and snack machines. It's recommended to verify the availability of these services to manage expectations during your stay.
Location
1244 Pocono Boulevard, Mt Pocono, PA 18344
What's nearby
- Mount Pocono0.3 mi
- Casino Theatre0.7 mi
- Delaware Water Gap National Recreation Area18.4 mi
- Claws 'N' Paws18.8 mi
- Eckley Miners' Village27.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel M Mount Pocono
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $89 |
Average price (weekend night) | $143 |
When to book a room at Hotel M Mount Pocono
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel M Mount Pocono
FAQs when booking at Hotel M Mount Pocono
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See most recommended stays in Mt PoconoGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Wilkes-Barre Scranton |
Distance to airport | 23.7 mi |
Everything you need to know for your stay in Mt Pocono
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