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All the things I gave a tick to above! Good location, good facilities and good value for money. No
The facilities were beautiful and complemented the surrounding buildings of this 1000 year old town. The welcome and goodbye phrases that were handpainted on the entrance/exit walls were really nice touches. The atmosphere and service were excellent and the the description in the tavern about the building being an apothecary before the hotel really added to the ambiance.
We loved everything. The hotel staff was very friendly, in spite of the fact they spoke very little English. The service was excellent. The food was excellent. The hotel was centrally located. It was clean. It was more than we expected. Nothing.
Nicely located in the middle of the town, old historic walls nearby, the hotel itself has some interesting stylish architectural elements
Good staff always helpful, nice rooms a very pleasent hotel
Very nicely renovated old building, in the centre of the old town, very quiet and a nice big room, friendly staff
A really great location for exploring this delightful old town.
Hotel centrally located, very comfortable, nice big room and excellent bathroom. Also very quiet at night and very good breakfast. Staff very pleasant.Also has secure car park.
I had a super large room, and the hotel is 1st class, really smart. The staff were very professional and friendly. Breakfast and the food in the restaurant was great. Overall, an excellent hotel.
Though language was a small problem (my little German and their even less English) the staff was very helpful. We were able to change to a more appropriate room (significantly fewer stairs) very easily. Because it was located on a pedesterian only street, it was difficult to find and to access since we were driviing. Once we got to the parking area for the hotel, however, things were excellent.
The owners of this hotel were fantastic in helping us I had a medical emergency and they led us to the hospital and made sure we were okay. The rest of the week they helped my wife in every way possible. great. They prepare their own meats and make excellent sausages that you get to choose at the fine breatkfast. Stay here!
Friendly and helpful staff. Nice breakfast buffet. Comfortable clean room. No lift. Difficult for older or handicapped.
The reception staff were friendly, helpful and tried to communicate with us in English.The inclusive breakfast was delicious. The travel centre located downstairs and the staff were also friendly and helpful and spoke English The towels were old and thin and ready for the rag bag. The cleaner on the day of check out was rude, unfriendly and told us the vacate the room before the allocated check out time so she could clean the room for the next clients
The staff was very friendly. The service was wonderful and prompt. We called and asked for 2 extra pillows and ice cubes for drinks, she even asked "how much?". Bathroom was modern and clean, our towels were fine, new. Chocolates were placed on the bed like in luxury hotels. Breakfast was great, more than enough! Very friendly staff, and I mention this again because it is the most important thing to me. Top! Everything IN the hotel was fine, (except maybe the tiny TV), outside it got a bit noisy sometimes. Not the hotel's fault if the dog outside won't stop barking!!! It can happen anywhere.
Nice place in 5 min walking distance from the train station. I arrived late just before midnight on a Monday evening but still got a beer at the bar eventhough there were no other guests at the bar.
Nice staff, clean room and bathroom, nice view from the hotel room. Excellent breakfast. Could be a bit cheaper.