Pros (+) Very clean
Cons (-) Cure COVID
2 stars
Fairfield Inn & Suites by Marriott Muskegon Norton Shores
1520 East Mount Garfield Road, Muskegon, MI 49444, United States
Muskegon, MI
See location+1 231 799 0100Photos of Fairfield Inn & Suites by Marriott Muskegon Norton Shores
Overview
Offering a Jacuzzi and an indoor pool, Fairfield Inn and Suites by Marriott Muskegon Norton Shores is close to nearby attractions, such as The Lakes Mall. It also provides an express check-in and check-out feature, a beauty centre and a 24-hour business centre.
The hotel has 83 rooms and has been recently refurbished. Reception operates around the clock and the friendly staff can recommend places to visit and provide other tourist information.
Rooms at Fairfield Inn and Suites by Marriott Muskegon Norton Shores are comfortable and provide a microwave and a refrigerator.
Muskegon County Airport is a 10-minute drive from the hotel. Grand Haven and Whitehall are situated an easy drive from the property.
Latest deals for Fairfield Inn & Suites by Marriott Muskegon Norton Shores
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Fairfield Inn & Suites by Marriott Muskegon Norton Shores
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Pets not allowed
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Telephone
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking (surcharge)
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Fairfield Inn & Suites by Marriott Muskegon Norton Shores
7.9
Good
339 verified ratings
Wonderful
169
Very good
53
Good
40
Okay
18
Fair
22
Mediocre
9
Poor
28
Summary of reviews
Guests say
Guests appreciated the clean and well-maintained rooms, with many highlighting the excellent service and friendliness of the staff. The location was also noted positively, especially for special occasions like New Year's Eve. However, there were significant complaints regarding the breakfast options and issues with the room amenities, such as uncomfortable beds and hot water availability. Despite these cons, the overall experience was relatively positive, making it a place that some would recommend.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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9 out of 10
2 reviews
All reviews
Pros (+) Staff was friendly and hotel was clean. Breakfast was nice with a good variety
Cons (-) Bathtub was extremely small.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including a heated pool, hot tub, fitness center, and complimentary breakfast for a comfortable and enjoyable stay.
Are there any concerns about the cleanliness of the hotel?
While the hotel is generally clean, some guests have mentioned issues with cleanliness, such as dusty rooms and clogged bathtub drains. However, the staff is friendly and attentive to ensure a pleasant stay.
What are the common concerns about the beds in the hotel?
Several guests have expressed concerns about the beds, mentioning discomfort and worn-out mattresses. However, the hotel's convenient location and friendly staff have been highlighted as positive aspects.
Is parking available at the hotel?
The hotel offers private parking, although some guests have mentioned a surcharge for parking. Despite this, the hotel's updated facilities and friendly staff have been appreciated by many visitors.
When is the best time to visit the hotel?
The hotel is ideal for a visit in July during the high season, offering a Jacuzzi, indoor pool, and close proximity to attractions. However, some guests have experienced inconveniences such as the closure of the pool due to COVID-19.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in April, which is considered the low season. This could provide a more relaxed experience.
Check Nearby Attractions
The hotel is close to various attractions, such as P J Hoffmaster State Park, Hackley and Hume Historic Site, and the Museum of Art, making it convenient for sightseeing.
Verify Pool Availability
Due to COVID-19, the pool was closed during some guests' stays. It's advisable to check the current status of the pool if it's an important amenity for your visit.
Request Room Updates
Some guests mentioned that the hotel is starting to feel dated, especially the bathrooms. If modern facilities are important to you, consider requesting a recently refurbished room.
Inquire About Breakfast Variety
While the complimentary breakfast was appreciated by many, some guests found the food to be repetitive. It might be helpful to inquire about the breakfast options available during your stay.
Consider Noise Levels
Several guests reported issues with noise, such as doors slamming and noisy pipes. If you're sensitive to noise, it may be beneficial to request a quiet room location.
Confirm Hot Tub Functionality
Some guests noted issues with the hot tub, such as strong chlorine odor and non-functioning jets. If the hot tub is a priority, it's advisable to confirm its current condition.
Check for Elevator Functionality
A few guests mentioned issues with the elevator. If accessibility is a concern, it's recommended to inquire about the current status and any potential inconveniences.
Verify Amenities Availability
Some guests experienced issues with amenities like hot water, bread for toast, and complimentary rooms. It's advisable to verify the availability of essential amenities before booking.
Location
1520 East Mount Garfield Road, Muskegon, MI 49444
What's nearby
- P J Hoffmaster State Park3.6 mi
- Hackley and Hume Historic Site6.3 mi
- Museum of Art6.4 mi
- Lakeshore Museum Center6.4 mi
- Heritage Landing6.4 mi
- Lake Express Ferry Terminal6.5 mi
- Frauenthal Center for the Performing Arts6.5 mi
- USS LST 3936.6 mi
- Pere Marquette Park8.4 mi
- USS Silversides8.5 mi
- Muskegon Pier Light8.7 mi
- Muskegon Breakwater Light8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn & Suites by Marriott Muskegon Norton Shores
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $130 |
Average price (weekend night) | $117 |
When to book a room at Fairfield Inn & Suites by Marriott Muskegon Norton Shores
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn & Suites by Marriott Muskegon Norton Shores
FAQs when booking at Fairfield Inn & Suites by Marriott Muskegon Norton Shores
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Value for money | 7.5 |
|---|---|
Distance to city center | 6.4 mi |
Nearest Airport | Muskegon |
Distance to airport | 2.2 mi |