Good location near our intended area to visit (Mystic). Quiet.
2 stars
Best Western Mystic Hotel
Photos of Best Western Mystic Hotel
Overview
Mystic Hotels Quality Inn in Mystic-Groton features 120 rooms from which the guests can choose. The location is convenient for those traveling on vacation, as well as those traveling for business. This is also a family-friendly and pet-friendly hotel. Pets are limited to two per room and a maximum of 50 lbs. Each pet incurs an additional charge per night. English and Spanish both are spoken at the hotel.
Rooms found at Mystic Hotels Quality Inn in Mystic-Groton all feature modern conveniences, such as refrigerators, microwaves, free cable, and free WiFi. Also, guests will have access to free local calls, complimentary newspapers, and coffeemakers. Rooms also offer bathrooms, blackout drapes, and air conditioning. Connecting rooms are available on request.
Each morning, guests will be able to receive a complimentary buffet breakfast. The property features a range of amenities, such as free coffee, an exercise room, parking valet cleaning service for an extra charge, truck and bus parking, and a seasonal outdoor pool. To check into the hotel, guests will need to be at least 21 years old with a valid ID.
The location of Mystic Hotels Quality Inn in Mystic-Groton ensures guests will never be far from the full range of things to see and do in the area. Some of the places include Mystic Aquarium, Mystic Seaport, and Olde Mistick Village.
Latest deals for Best Western Mystic Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Mystic Hotel
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Sofa bed
Things to do
- Beach access
Fitness
- Fitness center
Reviews of Best Western Mystic Hotel
7.3
Good
1857 verified ratings
Wonderful
648
Very good
331
Good
265
Okay
122
Fair
154
Mediocre
95
Poor
242
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel. However, many reviews pointed out issues with cleanliness, outdated facilities, and maintenance problems, which detracted from their overall experience. The breakfast options received mixed reviews, with some guests enjoying it while others found it lacking.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
1199 reviews
7 out of 10
303 reviews
8.3 out of 10
40 reviews
8.3 out of 10
11 reviews
All reviews
Pros (+) Front desk was very knowledgeable
Pros (+) Breakfast was very good
Pros (+) Clean, friendly staff, breakfast included
Cons (-) Room was a little stuffy was unable to get below 68 degrees, we like it cooler when we sleep.
Pros (+) The friendliness of the staff and The cleanliness of the room and bathroom in particular. Good breakfast including the service
Cons (-) Nothing
Cons (-) PARTY IN ROOM U[UPSTAIRS BOTH NIGHTS NOTHING DONE ABOUT IT WHEN WE CALLED FRONT DESK
Pros (+) Decent room
Cons (-) Be careful using debit cards if you already paid online. I got charged 2 other times
Pros (+) We are buying a house in the area and spending a lot of time in hotels. As the summer starts all the hotels in Mystic start to jack their prices to unbelievable levels ($300+ a night for a Hampton Inn??). As all we needed was a bed for the night and a warm shower we decided to save our money and try the Quality Inn. That was a good decision as its perfectly OK - clean, convenient location, afforda...
Cons (-) We were on the ground floor and there was quite a bit of noise on Saturday night - the sound insulation is not great. Sheets are washed in fairly harsh chemicals, so a little rough on the skin. Overall, though, good value for the money and staff are very friendly and helpful
Read more
Pros (+) Staff was very friendly and attentive.
Cons (-) Elevator was fair from room. Next time I would ask for a first floor room for my dad.
Pros (+) Close enough to beach without breaking bank... Both CT and RI beaches... Beds were comfortable... Restraunts in area were good...
Cons (-) Last night they ran out of towels and we were given one wash cloth and bath mats for hand towels...
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary buffet breakfast?
The complimentary buffet breakfast offers a variety of options to start your day, including cereals, muffins, and toast. However, some guests have mentioned that they wished there were more options like eggs and bacon.
Are the beds comfortable?
Guests have had mixed experiences with the beds. Some have found them to be very comfortable, while others have described them as too firm, like sleeping on boards.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, allowing up to two pets per room with an additional charge per night. However, a few guests have mentioned encountering pet smells in some rooms.
How is the cleanliness of the rooms?
The hotel takes pride in keeping the rooms clean, and many guests have appreciated the cleanliness. However, a few guests have reported encountering issues such as moldy odors and dampness in the room.
What are the best times to visit the hotel?
The high season is in December, and the low season is in March. If you prefer a quieter time with potentially better rates, March might be a good option for your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Top Floor
Several guests mentioned that the top floor rooms are well-maintained and offer a pleasant stay, despite ongoing renovations on that floor.
Consider Bringing Your Pet
This hotel is pet-friendly, allowing up to two pets per room, making it a convenient option for travelers with furry companions. However, some guests noted the presence of pet smells in certain areas.
Explore Nearby Attractions
The hotel's location offers easy access to popular attractions such as Olde Mistick Village, Mystic Aquarium, and Mystic Seaport, providing ample opportunities for exploration and entertainment.
Check for Renovation Updates
While the hotel is undergoing renovations, some guests reported that the construction noise and associated inconveniences were not adequately communicated or addressed by the management.
Request a Quiet Room
Guests recommended requesting a room away from noisy areas, as some experienced disturbances from loud guests in the hallways during late hours.
Consider Room Selection Carefully
Several guests mentioned issues with room cleanliness, such as musty odors, mold, and cleanliness inconsistencies, so it's advisable to carefully consider room selection based on recent guest feedback.
Enjoy the Complimentary Breakfast
Guests appreciated the complimentary buffet breakfast, although some suggested that the breakfast offerings could be more varied, particularly with hot items like eggs and bacon.
Take Advantage of the Location
The hotel's proximity to downtown and various attractions makes it a convenient choice for those looking to explore the area without having to travel far.
Be Mindful of Noise Levels
Some guests reported noise disturbances from other guests, especially during late hours, so it's advisable to be mindful of noise levels to ensure a peaceful stay.
Consider Accessibility Needs
While the hotel offers increased accessibility, including an elevator and designated smoking areas, some guests noted challenges with certain amenities, such as the ramp from the lobby to the rooms.
Location
48 Whitehall Avenue, Mystic, CT 06355
What's nearby
- Olde Mistick Village0.3 mi
- Mystic Aquarium0.3 mi
- Charles W. Morgan1.2 mi
- Denison Pequotsepos Nature Center1.2 mi
- Mystic Seaport1.3 mi
- Mystic River Bascule Bridge1.7 mi
- Mystic Museum of Art1.9 mi
- Fields Of Fire Adventure Park2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Mystic Hotel
Low season | October |
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High season | August |
Average price (weeknight) | $154 |
Average price (weekend night) | $278 |
When to book a room at Best Western Mystic Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
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Distance to city center | 1.7 mi |
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