Naftalan hotels

Pros: All meals included with the room price, bottle of water provided...

Cons: NO ENGLISH INFORMATION ONHOTEL , SPA AND TREATMENT!!!! Super basic English spoken only at the spa reception...... Huge buffet with plenty of tasteless dishes , only targeted at the Russian and Kazakhs customers...

Pros: It was very clean with many facilities. Food was good.

Cons: It’s dated.

Pros: Facilities for kids

Pros: Everything, and specially the fact of having all meals in the room rate and with such a variety and good taste.

Cons: The deserts and juices on meals could improve.

Cons: The Staff was extremely rude. very few staff spoke English so it was hard to communicate especially getting info for the treatments was very complicated. There was always something extra to pay... What a rip off.... The medical side was an absolute joke, No hygiene, No info. Not to mention the low quality food, It's all about quantity in this hotel but never about quality. Too expensive for what you get. I HATED MY STAY, WORST EXPERIENCE EVER

Pros: The hotel is very clean and the staff are very friendly and helpful. The prices are excellent and the prices of medical services are very excellent and cheap and treat them with the top tourist in magnificence and very safe It offers 3 wonderful healthy meals and delicious service

Cons: Isolated from the city and markets

Cons: They use change with euro 1.81 but the official was 1.91 Full of ants in the room. Old and broken bathrobe

Pros: Everything.

Cons: There's nothing I honestly didn't like the place was very clean and it was absolutely perfect, complimentary meals and things were just perfect.

Pros: Quite and clean

Cons: Employees at restaurant area need to be trained more to be more professional with travelers

Pros: Smile and welcoming

Cons: Bathroom produces bad smell from time to time.

Pros: Hi, I would like to talk about my experience with Garabag Hotel in Naftalan. I planned for this trip for about a month, coming from far away. I checked the Garabag resort for the rooms and program prices. It says on its website that they have 2 night program for 280 Manat. However, when I arrived at the hotel,the hotel representative said its 350 Manat. So, I spoke with manager hoping that she will understand what does it mean to travel all the way and find different price; and I asked her to honor the price they have on the website but she said no. It will be 350 Manat. I want you to imagine and judge what kind of customer service you would get if you go to Garabag Hotel and resort. As result, I was very upset of the manager action and the hotel. So, I went to another hotel near by called Gashalti Health Hotel, and I was treated with these two angels, Gulnara and Aytan. The two representatives were very professional and friendly. Gulnara was super busy taking care of other customers and still managed to say hi and welcoming me at the hotel. In addition, she was able to get me a room and arrange for me to do the check up and told me to go eat lunch first ( included with room) because the restaurant was about to close. So, I went there; ate and came back to finish the process. After that, Aytan, very nice and professional, showed me the hotel and facilities, took me to the doctor and helped me complete everything I need to get done. In Summary, the two angels ( Gulnara and Aytan) made my day and made my trip to Naftalan in Azerbaijan very enjoyable after Garabag hotel manager ruined it. Thank you very much, Gulnara and Aytan and thanks to the manager at Gashalti who hired individuals who care about their customers and understand the concept of Customers come first.. In addition, the hotel and rooms were very nice and for the record, Gulnara updated my room from standard to bigger room with view. Thank you once again, Gulnara and Aytan.

Cons: Everything was great.

Pros: 1. An awesome, fabulous and excellent hotel and health center in Naftalan area. 2. The reception staff are very helpful, descent, respectful and smiley staff especially Miss. Ayten who helped and guided us in the whole hotel. 3. A good selection and different varieties for the food in the whole daily three meals. 4. an excellent facilities for the gym area,plus an awesome room. 5. I recommend it strongly for any couples visiting Naftalan area.

Cons: 1, There isn't any Arabic TV channel. 2. The English language communication is badly needed especially for the foreigners to get the benefits of the treatment.

Pros: My friend and I stayed here for three days during our brief (3 day) stay in Naftalan. There wasn't much information, and almost none in English, about Naftalan or staying in Naftalan online, so we weren't sure what to expect. We were pleasantly surprised! Check-in was quick - both of the owners are on the property daily and seemed to always talk to the guests. We were shown our rooms, given keys, provided lunch, and then went to the head doctor for a check-up. She gives you a booklet where she "prescribes" you different treatments and puts the number you should get in total during your stay. Then you get shuffled around different rooms for the procedures, and finally the oil bath. *Should note that the oil bath rooms only work until lunch, and extra procedures are provided everyday except Sundays (the baths work seven days a week). All of the staff - including the ladies giving the procedures, are all very nice and helpful. However, if you only speak English, it will be more difficult as I met no one who spoke English. However, they will show you where to go next, etc. Everyone speaks Russian - at least enough to do their job well. We came here for the oil bath experience, and it didn't disappoint. Locals come here for 2-3 weeks solid for treatments, and all asked why we were staying for such a short amount of time. Three days is an ideal amount of time for the experience, but you should stay at least two days. We went in the off season (winter), and only 5% of the rooms were filled. Everything is included in the prices - all of the prescribed procedures, meals three times a day, and room. Private showers are in all rooms and rooms are cleaned daily. The food is scrumptious and filling - homemade and you won't go hungry. Make sure to bring lots of shampoo, scrubbers, and clothes that could get stained for the baths - unique but messy experience!

Cons: Nothing really - the only downside is that non-Azeri and non-Russian speakers could have a challenging time understanding what's going on because of the language barrier.

Pros: The treatments were unique and seemed to help my back & shoulder pain that I came with. The staff was all extremely kind and helpful. The food was delicious, I was pleasantly surprised to receive Azeri-style food and not boring hotel/spa food. I had a great time and wish I had stayed longer. I would highly recommend this place and Naftalan!

Cons: This isn't something I had a problem with, but if you don't speak Azeri or Russian (or aren't traveling with a friend that does), you will have a difficult time communicating, but I think you will still enjoy your stay. Also don't go if you're super neurotic about cleanliness, but if your standards are normal and you're open to new experiences, definitely go, rest, and have fun :)

Pros: Everything is excellent in hotel. I would like to return again . Staff is polite . And we satisfied during our living . I recommend this hotel . Thanks for HK cleaning our room☺️

Pros: This is a hotel that clearly caters to the older ex-Soviet crowd seeking medical treatment, specifically that which uses crude oil. As a tourist this makes the town interesting and different. This medical center is one of the lower priced ones in Naftalan and includes and oil bath in their room rate. When I arrived at the hotel, reception was vacant and took some time before an employee arrived. She called one of the staff who happened to be outside attending a guest event. I was checked in quickly after that and told I would be given an oil bath the next morning after breakfast. At 745 there was a knock on the door and I was led to breakfast. Afterwards I was taken to the oil treatment room. After removing my clothes I was placed in a bathtub which had some oil at the bottom. They then began to fill the tub to about 3/4s. I was told to remain for 10 minutes. The attendant came back and used a metal spatula to remove the excess oil from my body. After I was told to shower and use a sponge and shampoo. Fortunately he sponged my back. Afterwards I was taken to see the head doctor. She began to prescribe various treatments but when I mentioned I had had basal cell skin cancer she immediately scratched them out and told me that they could offer me no treatments. Of course, this was after I had already taken an oil bath. The receptionist who speaks passable English explained that the one treatment was ok; she is very friendly. Very few people speak English but a little Russian will get you by. The head of the cafeteria also deserves special mention. She treated me extremely well and cheerfully complied with all of my requests such as no meat. The oil attendant was also very friendly and kicked my butt at checkers!!! If you really want to experience the oil bath, I would definitely recommend this place.

Cons: The mattresses are terrible - it is like sleeping on a bed of springs. I tried three different rooms and all were the same. They need replacement. Wifi is terrible - the signal disconnects constantly. There are minor gripes and could be easily remedied.

Cons: Like crazy hospital Very dirty