Overview

Hotel New Otani Nagaoka

2-8-35 Dai-machi, Nagaoka-shi, Niigata, Nagaoka 940-0048, Japan
+81 258 371 111

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+81 258 371 111

Overall guest ratings

7.9/10 Good
Based on 538 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.4
  • 4.2

Good to know

  • Train station is close

Nearby

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    About

    Enjoy your visit to Nagaoka with a stay at Hotel New Otani Nagaoka. For a bite to eat, guests can check out Azalea, one of 3 restaurants, which serves breakfast, lunch, and dinner. Rooms offer LCD TVs, refrigerators, and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews of Hotel New Otani Nagaoka

    Overall Rating

    7.9 Good
    Based on 538 reviews
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      8.8 "88% said the booking process went smoothly."
    • 8.8 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      8.8 "88% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.5 "65% thought the bathroom was big enough."
    • 4.2 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall Rating

    8.3 Excellent
    Based on 129 reviews
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 6.5 "Rooms are ok."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."

    Overall Rating

    8.1 Excellent
    Based on 96 reviews
    • 8.8 "Location is great."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 6.9 "Average comfort."
    • 6.3 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."

    Overall Rating

    7.4 Good
    Based on 118 reviews
    • 9.0 "World class service."
      9.7 "97% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 6.4 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 4.2 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."

    Overall Rating

    7.8 Good
    Based on 193 reviews
    • 8.9 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Average value."
    • 4.2 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    data provided by TrustYou

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