Palacina The Residence & The Suites

The hotel offers a variety of unique amenities such as an indoor pool, lap pool, and beautiful gardens. Additionally, guests can enjoy the peaceful and green surroundings, as well as the charming atmosphere of the property.

Yes, the hotel provides free parking for guests, as well as a shuttle service for additional convenience.

Guests can expect very good food with great service at the hotel's restaurant, which offers a delightful dining experience with delicious and affordable meals.

The hotel maintains very clean rooms and facilities, providing a comfortable and spacious environment for guests. However, some guests have mentioned specific concerns about the cleanliness of bathrooms and the need for better lighting in rooms.

The hotel is a perfect getaway with a calming and beautiful atmosphere, making it an ideal place to work, relax, and enjoy nature. However, guests should be aware that it can get hot at night, and the available fan may not be suitable for everyone.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.

If you prefer fewer crowds, consider visiting in February, which is the low season, to enjoy a more peaceful experience.

The hotel is conveniently located near several attractions, including the Arboretum, Kenya National Theatre, and Nairobi National Museum, making it an ideal base for exploring the city.

Some guests reported issues with room maintenance, such as dusty accentuating features and malfunctioning AC units. It may be helpful to promptly report any maintenance concerns to the staff.

Guests noted that the rooms were not adequately soundproofed, leading to disturbances from neighboring guests and outside noise. Inquire about quieter room options or the availability of soundproofing measures.

Take advantage of the hotel's service to arrange a private tour with a driver to explore the area, as recommended by a previous guest.

While the hotel's restaurant offers delicious food, guests mentioned changes in the menu. It's advisable to inquire about the current menu offerings if you have specific dining preferences.

Some guests experienced challenges with late-night check-in and immediate payment processing. Consider communicating your arrival and payment preferences in advance to ensure a smoother check-in process.

Guests appreciated the heated indoor pool, highlighting it as a delightful facility to enjoy during their stay.

Some guests encountered noise disturbances from large groups, particularly during early morning hours. It may be beneficial to inquire about the hotel's policies regarding noise control and group accommodations.