Pros (+) Friendly staff, breakfast was good, clean environment.
Cons (-) Some rooms need an update
4 stars
Sarova Panafric Hotel
Junction of Kenyatta Ave And Valley Rd., Nairobi 200, Kenya
Nairobi, Kenya
See location+254 202 767 000Photos of Sarova Panafric Hotel
Overview
Sarova Panafric offers a contemporary setting when in Nairobi. It also features an outdoor pool and a fitness center.
There are a range of amenities available to those staying at Panafric, including an express check-in and check-out feature, valet parking and 24-hour room service. It also offers child-minding services, a currency exchange and a reception that is available around the clock.
The rooms at Sarova offer bottled water, a private bathroom and a mini bar. They each have wireless internet access, tea and coffee making facilities and a seating area.
A cooked breakfast is served at Flame Tree and The Pool Garden every morning before guests leave to sightsee in the local area. Guests wanting to unwind with a drink can try out the in-house bar. A wide selection of dining options are also available close by.
Sarova Panafric is less than a 30-minute drive from Jomo Kenyatta International Airport and Nairobi NV Park is a brief stroll away. Kenya Institute of Management-Nairobi, NSSF City Center and National Museums of Kenya-Nairobi Gallery are each within walking distance.
Latest deals for Sarova Panafric Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sarova Panafric Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Dining area
- Dining table
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Outdoor pool
- Spa and wellness center
- Massage
- Pool bar
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Outdoor furniture
- Garden
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Sarova Panafric Hotel
8.6
Very good
580 verified ratings
Wonderful
298
Very good
116
Good
81
Okay
42
Fair
30
Mediocre
5
Poor
8
Summary of reviews
Guests say
Guests generally appreciated the friendly service and good value for money at the hotel, with many praising the staff's attentiveness and the quality of the breakfast. However, some reviews highlighted significant cleanliness issues, particularly in the bathrooms, and concerns about the restaurant's food quality and pricing.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
429 reviews
8.7 out of 10
2 reviews
10 out of 10
1 review
8 out of 10
5 reviews
All reviews
Pros (+) The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric. It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any dail...
Cons (-) There is nothing I found to be lacking from this hotel. The parent hotel Sarova Stanley has a great authentic decor from the old colonial times, but it can be visited from Panafric.
Read more
Pros (+) Most staff friendly and professionally
Cons (-) Rooms were not clean , especially the bathrooms sheets not changed while there and water boiler went out had to take a shower in cold water and staff seemed not to care and did not offer a sincere apology or explanation and hotel was booked so no other acccomadations available. Restaurant food not the best, menu the same all week Service was poor nor friendly and took at least an hour or more to g...
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Pros (+) Veranda and clean facilities Polite folks
Cons (-) Staff checking up on me, calling and knocking and even coming in room Suggesting I should not have a guest
Pros (+) The food was superb
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Sarova Panafric Hotel?
Sarova Panafric Hotel offers a variety of dining options including Flame Tree and The Pool Garden, serving a cooked breakfast every morning and a wide selection of dining options available close by.
Are the beds comfortable at Sarova Panafric Hotel?
Yes, guests have praised the hotel for its very comfortable beds, ensuring a great night's sleep and a relaxing stay.
Is parking available at Sarova Panafric Hotel?
Yes, Sarova Panafric Hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect a very clean and contemporary facility with excellent customer service. The staff is described as friendly, respectful, and always willing to help.
When is the best time to visit Sarova Panafric Hotel?
The high season at Sarova Panafric Hotel is in July, offering a great time to experience the hotel's modern and clean facilities, large swimming pool, and comfortable outdoor lounge area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Central Park, Kenyatta Mausoleum, and the Kenya National Theatre, all within walking distance.
Check for Room Upgrades
Some guests were disappointed with the room they received, especially when expecting an upgrade for special occasions like honeymoons. It's advisable to confirm the details of any room upgrades offered.
Explore Dining Options
While the hotel's restaurants received mixed reviews, guests appreciated the varied menu and excellent service. Exploring nearby dining options is recommended for those seeking alternative culinary experiences.
Utilize the Concierge Service
The hotel offers a concierge service, which can be helpful for arranging tours, transportation, and providing local recommendations. Guests found the staff to be friendly and supportive.
Consider Low Season Travel
Guests noted that August is the low season, which could be advantageous for those seeking a quieter and potentially more affordable stay.
Take Advantage of the Pool and Gym
The modern and well-equipped gym, along with the spacious outdoor lounge area by the large swimming pool, were highlighted as excellent facilities by several guests.
Be Mindful of Noise Levels
Some guests mentioned that the live music in the restaurant on Friday nights was too loud, affecting the dining experience. It's advisable to inquire about potential noise disturbances during your stay.
Consider Alternative Transportation
Several guests found the hotel taxis to be overpriced. Opting for alternative transportation options like Uber was recommended for more cost-effective travel.
Communicate Special Requests
Guests appreciated the staff's attentiveness and willingness to accommodate special requests. Clear communication of any specific needs or preferences is advisable for a more tailored experience.
Location
Junction of Kenyatta Ave And Valley Rd., Nairobi 200
What's nearby
- Central Park0.5 mi
- The Nairobi Hospital0.5 mi
- National Museums of Kenya-Nairobi Gallery0.6 mi
- Nairobi NV Park0.6 mi
- Regency Palms Casino0.6 mi
- Kenyatta Mausoleum0.6 mi
- RKL Casino0.6 mi
- Teleposta Towers0.6 mi
- City Hall0.8 mi
- Kenyatta International Conference Centre0.8 mi
- Nairobi National Museum1.1 mi
- Nairobi Railway Station1.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sarova Panafric Hotel
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $185 |
Average price (weekend night) | $141 |
When to book a room at Sarova Panafric Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 2.2 mi |
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