Good to know
Value for money
Distance to city center
|Nairobi Jomo Kenyatta Intl|
Distance to airport
|"Good breakfest, friendly and helpful staff."||(in 9 reviews)|
|"Good selection breakfast, friendly staff."||(in 77 reviews)|
|"Great gym and pool area"||(in 19 reviews)|
|"Laundry service takes 24 hrs."||(in 3 reviews)|
|"No hot water for first 3 days."||(in 12 reviews)|
|"Looked a bit worn."||(in 5 reviews)|
Time of year
Show reviews that mention
|staff were friendly||in 183 reviews|
|nice hotel||in 78 reviews|
|restaurant food||in 63 reviews|
|swimming pool||in 61 reviews|
|hot water||in 35 reviews|
|service good||in 31 reviews|
|great value||in 26 reviews|
|second time||in 24 reviews|
|room was clean||in 23 reviews|
|bit old||in 22 reviews|
|coffee bar||in 16 reviews|
|good facilities||in 16 reviews|
|close to town||in 15 reviews|
|nairobi||in 14 reviews|
|friendly and helpful||in 13 reviews|
|laundry service||in 13 reviews|
|heron||in 12 reviews|
|great location||in 9 reviews|
|near airport||in 9 reviews|
|superior room||in 3 reviews|
A beautiful hotel with a staff that really cared!
I arrived to the hotel a little under the weather and was blown away with how much everyone cared for me. People made me ginger tea, and even checked on me! So above and beyond. I left 100% betterr, well rested from the comfortable bed, and with a big smile on my face! Thanks for going the extra mile and making my stay so awesome and comfortable!! I truly didn’t want to leave.
staff very friendly and accomodating
dining needs some improvement. Not so many menus at all..........Many things written in the menu are not offered. they need to learn to offer everything written in the menu. They also lack traditional African dishes
The Heron Portico is situated in Nairobi and offers free Wi-Fi. It is also a brief car ride from Langata Shopping Centre and Yaya Shopping Centre.
The hotel has been recently refurbished and features a sauna, 24-hour room service and an outdoor pool. For a quick and effortless check-in and departure experience, guests can benefit from the express check-in/check-out facility.
There are 108 individually-decorated rooms at The Heron Portico, each offering all the necessities to ensure a comfortable stay. Interconnecting rooms are also offered.
The hotel has an on-site restaurant, perfect for those who prefer to eat in. Each evening, guests are welcome to relax in the lounge bar. A wide selection of eating options are also found in the surrounding area.
Tourist attractions near The Heron Portico include Kenya Institute of Management-Nairobi, NSSF City Center and Nairobi NV Park. Jomo Kenyatta International Airport can be accessed via the hotel's shuttle service in less than 30 minutes.
based on 377 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Central Park 0.7 mi
- Teleposta Towers 0.9 mi
- Kenyatta Mausoleum 0.9 mi
- Arboretum 0.9 mi
- Kenya National Theatre 1 mi
- City Market 1 mi