We Hotel And Suites

The hotel is conveniently located near Sarit Mall and various attractions such as Arboretum, Nairobi National Museum, and Kenya National Theatre, making it easy to explore the area and enjoy shopping and cultural experiences.

Guests have mentioned concerns about the towels, hot water availability, and mattress quality. Additionally, some guests have noted a decrease in the overall quality of services compared to previous years.

Guests have consistently praised the staff for being super friendly, helpful, and attentive, ensuring a pleasant and accommodating experience during their stay.

Guests have enjoyed the good breakfast offered at the hotel, providing a positive dining experience during their stay.

Some guests have expressed concerns about room maintenance, including issues with lighting, ventilation, and the condition of the toilets. Additionally, the absence of air conditioning has been noted as a potential discomfort during warm days.

Guests mentioned that having the reception on the top floor caused inconvenience when the lift was busy. Choosing a room on a lower floor can save time and effort, especially during peak hours.

Some guests found the rooms to be smaller than expected, so it might be worth inquiring about room size or upgrading to a larger room if space is a priority for you.

Some guests reported issues with room amenities such as threadbare towels and hot water delays. It's advisable to check the condition of amenities upon arrival and promptly notify the staff of any issues.

As the hotel lacks air conditioning, guests recommended being prepared for warm days by managing the room's ventilation to balance temperature and mosquito control.

The hotel's proximity to Sarit Mall was highlighted by guests, making it a convenient option for shopping and dining. Consider exploring this nearby attraction during your stay.

While some guests enjoyed the breakfast, others found the room size to be small for the price paid. It may be helpful to set expectations accordingly or inquire about the breakfast area's capacity.

Several guests experienced issues with water temperature, with delays in getting warm water. It's advisable to communicate this concern with the hotel staff upon check-in to ensure a comfortable stay.

Some guests mentioned that the rooms lacked proper soundproofing, leading to disturbances. If you are sensitive to noise, consider packing earplugs or requesting a quieter room location.

Guests appreciated the fast Wi-Fi, so take advantage of this amenity for work or leisure activities during your stay.

As some guests encountered challenges with the basement garage during rainy weather, consider exploring alternative parking options or preparing for potential weather-related inconveniences.