Pros (+) Great communication and customer service greeting us and checking us out.
Cons (-) N/A
3 stars
Springhill Suites Napa Valley
Photos of Springhill Suites Napa Valley
Overview
SpringHill Suites Napa Valley offers guests a stylish and affordable stay in wine country. Whether guests are staying for business or to enjoy the best of the local area, they'll feel right at home in this spacious, all-suite hotel. Everything a guest needs to enjoy a comfortable stay in the heart of Napa Valley is offered at this hotel. From excellent service to well-appointed rooms, guests are sure to truly feel like this hotel is a home away from home.
Every suite offers guests an ergonomic workspace, which is perfect for any guest traveling on business who might need a proper space to complete a deal or meet a strict deadline during their travels. Each suite also offers guests free access to wireless internet. After all, what would that business traveler do about that upcoming deadline without having access to free internet? The hungry traveler is offered complimentary continental breakfast every morning to satisfy their hunger with delicious bites. Guests looking to relax can head to the outdoor pool for a swim in heated waters, while they can also head to the hotel's whirlpool to enjoy a refreshing dip. An on-site fitness center is also offered to every guest who would like to keep up with their fitness routine.
Meanwhile, free parking is available to every guest. Anyone who had to drive to the hotel will certainly be thankful for this amenity. Of course, the hotel's ideal location in Napa Valley offers guests easy access to wine tastings, shopping, and so much more!
Amenities at Springhill Suites Napa Valley
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Hiking
- Bicycle rental
- Golf
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- EV charging station
- Free parking
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Dining
- Bar/Lounge
- Vending machine (snacks)
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Springhill Suites Napa Valley
8.3
Very good
502 verified ratings
Wonderful
283
Very good
89
Good
63
Okay
24
Fair
22
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the excellent breakfast options available. However, there were some concerns regarding the service, with a few guests mentioning unfriendly staff. Overall, the hotel offers a pleasant stay with good amenities, though some updates and improvements could enhance the experience.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
21 reviews
8.6 out of 10
3 reviews
All reviews
Pros (+) Clsean freindly great breakfast
Pros (+) Great manager of breakfast area
Pros (+) Mgr was helpful . He seemed to enjoy talking to the guest at breakfast
Cons (-) We ate breakfast toward the end and they were out of a few things
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary continental breakfast?
The complimentary continental breakfast offers a great variety of foods and delicious bites to satisfy your hunger, including great tasting coffee.
Is the hotel pet-friendly?
Yes, pets are allowed on request, and charges may apply. The hotel is also equipped with free EV charging for hotel guests, including a few Level 2 chargers on-site.
What are the amenities for business travelers?
Every suite offers an ergonomic workspace, perfect for completing deals or meeting deadlines. Additionally, there is free access to wireless internet and a business center on-site.
Is the hotel suitable for families?
The hotel offers complimentary breakfast and cribs available for families. Additionally, the rooms are clean, comfortable, and nicely set up with a separate sofa and desk area, perfect for family stays.
What are the best times to visit the hotel?
The low season is in January, while the high season is in May. Both seasons offer unique experiences and are great times to visit Napa Valley.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Breakfast
Many guests praised the complimentary continental breakfast, highlighting the delicious variety of food and the friendly dining room staff.
Check EV Charging Availability
If you have an electric vehicle, take note that the hotel offers free EV charging for guests, including a few Level 2 chargers on-site.
Be Mindful of Pet Fees
If traveling with pets, ensure to clarify the pet fee policy with the hotel before booking, as some guests reported confusion regarding the nature of the pet fee.
Consider Room Maintenance
Some guests experienced issues with room maintenance, such as plumbing problems and malfunctioning air conditioning. It may be beneficial to inquire about the maintenance schedule or report any issues promptly.
Explore Nearby Attractions
The hotel's ideal location in Napa Valley provides easy access to wine tastings, golf, hiking, and various attractions such as the Napa Valley Wine Train and Oxbow Public Market.
Utilize On-Site Facilities
Guests can make use of the on-site fitness center, outdoor pool, and whirlpool for relaxation and recreation during their stay.
Clarify Pet-Friendly Amenities
The property is described as pet-friendly, with ample space for walking dogs. However, it's advisable to confirm the specific pet amenities and policies before bringing a pet.
Check Noise Levels
Some guests reported noise disturbances, particularly from neighboring rooms. Consider requesting a quiet room or addressing noise concerns with the staff to ensure a peaceful stay.
Be Informed About Additional Fees
Some guests were surprised by additional fees, such as the pet fee and the nature of certain deposits. It's recommended to clarify all potential fees and deposits before finalizing the booking.
Location
101 Gateway Road East, Napa, CA 94558
What's nearby
- Spa Terra at the Meritage Resort1.7 mi
- Uptown Theater5.2 mi
- Napa Valley Massage & Wellness Spa5.2 mi
- Alexandria Hotel and Annex5.3 mi
- Ceja Vineyards5.3 mi
- Napa Valley Opera House5.3 mi
- The American Center for Wine Food & Arts5.5 mi
- Napa Valley Wine Train5.5 mi
- Palmaz Vineyards7.1 mi
- Andretti Winery9.4 mi
- Hagafen Cellars9.8 mi
- Trefethen Family Vineyards10.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Springhill Suites Napa Valley
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $230 |
Average price (weekend night) | $390 |
When to book a room at Springhill Suites Napa Valley
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Springhill Suites Napa Valley
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Value for money | 8.0 |
|---|---|
Distance to city center | 5.2 mi |
Nearest Airport | Napa County |
Distance to airport | 1.4 mi |